This document is a personal statement and resume for Barry Osman from Hoddesdon, Hertfordshire, UK. He has over 47 years of experience in customer service and is currently employed as the Deputy Head Porter, Customer Service, and Nominated Fire Officer at Haileybury College. His skills include report writing, communication, leadership, Microsoft Office, health and safety, and developing productive working relationships. His work history includes various roles in security, postal service, pharmaceuticals, and as a special constable. His education includes English, math, physics, technical drawing qualifications and fire safety training. His hobbies are lawn bowls, radio controlled aircraft, photography, and being treasurer of the local bowls club

1. !!
Personal Statement
!I am a resident of Hoddesdon, Hertfordshire, UK. I have been working in the Customer ser-
vices sector for more than 47 years. Currently I am employed as a Deputy Head Porter / Cus-
tomer Services / Nominated Fire Officer at Haileybury College. I have extensive management
experience (16 years) with exposure to executive/middle management positions.
!Skills
Report Writing. Outstanding Communications Skills. Good Leadership Skills. Sorting
Mail. Project Team Skills. Microsoft word. Microsoft Excel. Microsoft Publisher.
Microsoft Powerpoint. Manage Your Own Resources. Health And safety. Develop
Productive Working Relationship.
!!Work Experience
!
!Deputy Head Porter / Customer Services / Fire Officer
Deal with all incoming and outgoing mail, emails and telephone calls being able to prioritise
and achieving my goals, always being alert and ready for the unexpected.
!!!
!Night Security Officer
!!!
!Pharmaceutical Hygiene Technician
Glaxo Ware Hertfordshire.
!!!
!Special constable.
!!!
!Security Officer.
!!!
!
Barry Richard Osman
!
Address: 44 Barnfield Close Hoddesdon Hertfordshire EN11 9EP
Phone: 01992 421664
Mobile: 07941875734
Email: barryosman@yahoo.co.uk
Haileybury College, Hertford Heath 2004 to Present
Haileybury College, Hertford Heath 1997 to 2004
Serco FM Ltd, Serco House Hayes Road
Middlesex UB2 5NJ
1994 to 1997
Hertfordshire Constabulary, Hoddesdon 1994 to 1997
KS Group Security, 118 Main Road Sidcup Kent
DA14 6MG
1991 to 1994
Royal Mail, Hitchen & Stevenage London Road
Stevenage Herts
1985 to 1991

2. Postman. Postman Higher Grade, Manager
!!!
!Special constable.
!!!
!Semi Skilled Engineer
!!!
!Unemployed
Unemployed.
!!!
!!!Education
!
!English CSE 1
Maths CSE 1
Physics CSE 1
Technical Drawing CSE 1
!!!
!NVQ Level 2 Team Leading.
Manage your own resources.
Provide leadership for your team.
Develop productive working relationship with colleagues.
Ensure your own action reduce risks to health and safety.
Allocate and check work in your team.
Resolve customer service problems.
!Level 2 Award in Team Leading.
!!!
!Fire Marshall and Fire Safety Manager Risk Assessment Course.
!!!!Hobbies and Interests
Lawn bowls, Radio controlled aircraft, photography and Treasurer of local bowls club.
!!
Hampshire Constabulary, Havant Police Station 1980 to 1985
St Marys Hospital, Milton Road Portsmouth
Hampshire
1978 to 1985
Portsmouth UBO, Portsmouth 1977 to 1978
Plumber 1976 to 1977
Meridain School, Garden Walk Royston
Herts
1972 to 1975
Hertford Regional College, Ware
Hertfordshire
June 2008 to July 2009
Fire Training International October 2010