André Chang has over 15 years of experience in the medical technology field, specializing in operating room video equipment. He held several roles at ConMed Linvatec Canada managing an $8M video portfolio, providing clinical support to over 140 hospitals, and growing video sales by 99%. Chang has a Bachelor's degree in Electrical Engineering from Ryerson University and a diploma in Computer Engineering Technology from Seneca College.
1. André Chang
Markham, Ontario
Tel: (416) 999-4373
E-mail: andrechang@hotmail.com
Highlights of Qualifications
♦ Managed $8M Video/Imaging portfolio, including marketing, new product
launches and development, product pricing, RFPs and sales support at ConMed
Linvatec
♦ Provided on-site, phone and email video 2D & 3D support to surgeons, nurses,
BioMeds and salesforce for over 140 hospitals/surgical clinics all across Canada
♦ Developed a thesis design project based on:
♦ A 2-lead ECG circuit where signal analysis was performed using LabView to
acquire signal traces and Matlab to perform correlation analysis on them
♦ Experimented with and debugged various PPG measurement device circuits
such as IR-PPG (infrared) sensors and PPG stretch sensors as well as an ECG
3-lead circuit and a tri-polar concentric 3-lead circuit
♦ Worked in a group with a start-up medical company (Vitalsines) to investigate
and develop new medical monitoring devices
♦ Specialized in courses dealing with System Identification (PID, PI and PD
Controllers), Cellular Wireless Communications, Optical Communications, Digital
Coding of Waveforms, Digital Signal Processing, Digital Communications,
Instrumentation, Electric Drives, Communication Systems, Signals & Systems,
Electronic Circuits, Energy Conversion, Control Systems, Programmable Logic
Controllers (PLCs) and Microcontrollers
♦ Knowledgeable in Oracle SQL Plus, Windows NT Workstation, Windows NT
Server, Networking Essentials, AutoCAD, C++ and Java Programming, and
Object Oriented Analysis and Design
♦ Proficient with Microsoft Office 2013, including Word, Excel, PowerPoint,
Access, Adobe Acrobat, Corel WordPerfect Suite, Lotus Approach, Lotus Notes,
MS DOS, UNIX, Microsoft Internet Explorer, Firefox, C Programming, Watcom
Basic, Visual Basic and HTML
Accomplishments and Awards
♦ Grew Video/Imaging componentry sales by 99% (~$1.2 M) in 2015 at ConMed
♦ Responsible for first 3D ConMed video sale (~$1.5M) at Richmond Hospital (BC)
♦ Managed video RFP wins including the new Humber River Hospital (~$450k)
♦ Cumulative GPA of 3.65 at Ryerson University
♦ Per-annually on the Dean’s List at Ryerson University
♦ Awarded three $2000 scholarships at Ryerson University
♦ Member of the Golden Key Honours Society
♦ Made President’s List at Seneca College of Applied Arts and Technology
2. André Chang
Employment History
2013-2015 Advanced Visualization Product Manager, ConMed Linvatec Canada,
Mississauga, Ontario
♦ (Note: latest position encompasses all previous position responsibilities at
ConMed Linvatec Canada)
♦ In 2013 officially given the title of Advanced Visualization Product
Manager – see CMIS & Imaging PM Specialist position for all associated
responsibilites
♦ Solely responsible for ConMed video installation of 20 ORs and 5 Cysto
rooms on Stryker booms for the new Humber River Hospital (Toronto)
2010-2013 CMIS & Imaging Preventative Maintenance Specialist, ConMed Linvatec
Canada, Mississauga, Ontario
♦ NOTE: At the beginning of 2011 officially given the Advanced
Visualization Product Manager role with all rights and responsibilities
associated with the position
♦ Responsible for the 2DHD and 3DHD video portfolios encompassing MIS
camera systems, light sources, digital capture, scopes, monitors and video
carts for all OR disciplines, including, General Surgery, Gyne, Urology,
Thoracic, ENT, Cardiac and Ortho
♦ Provided in hospital and telephone clinical support and training for
evaluations, in-services, medical education labs and product fairs to sales
force, KOLs, surgeons, nurses, BioMeds, purchasing and OR managers
across Canada
♦ Supported sales force and distributors with pricing and marketing strategies
♦ Responsible for all Canadian marketing & product launches for the Video
portfolio
♦ Provided input for new products and product upgrades to the US Product
Managers for product development
♦ Responsible for budgeting, ROI, and forecasting monthly, quarterly and
yearly sales numbers for the Video portfolio
♦ Responsible for overseeing RFP (Request For Proposal) submissions for
the video/imaging 2D and 3D portfolio
♦ Worked closely with regulatory manager to ensure Health Canada
compliance of OR video equipment
♦ Attended national and local surgeon, nurse, and BioMed conferences
♦ Administered presentations, salesforce.com app updates/notifications and
webinars to KOLs, surgeons, nurses, BioMeds and hospital managers
♦ Administered, organized and setup in-house training to BioMedical
engineers, new salesforce hires, and in-house CSR and technical staff
♦ Managed CSR, product evaluation, RFP, repair and warehouse staff in all
aspects related to OR video
3. ♦ Provided on-site, phone support & troubleshooting for ConMed integrated
suites & booms, OR to internal/off-site IP video conferencing, and nurse
station remote device control of all OR equipment
♦ Troubleshot OR boom/monitor arm internal video & communication wiring
♦ Managed and led on-site preventative maintenance teams
♦ Responsible for scheduling on-site visits and creating reports for key
hospital department managers and BioMeds
♦ Assisted with ConMed boom and arm installations for new hospital installs
♦ Also includes all responsibilities of Field Imaging Specialist and Lead
Imaging Specialist
2008-2010 Field Imaging Specialist, ConMed Linvatec Canada, Mississauga, Ontario
♦ Attended national and local BioMed conferences
♦ Provided on-site hospital OR video equipment preventative maintenance
♦ Attended and supported OR video hospital evaluations
♦ Also includes all responsibilities of Lead Imaging Specialist
2007-2008 Lead Imaging Specialist, ConMed Linvatec Canada, Mississauga, Ontario
♦ Provided on-site, email and phone support across all of Canada for
ConMed Linvatec OR video equipment
♦ Assembled, troubleshot and tested OR video equipment, camera consoles,
light sources, monitors, digital capture, scopes, light guides and video carts
for evaluations, medical education labs, training and conferences
♦ Managed and provided consultation solutions to imaging technicians with
difficult repairs
♦ Established new 3rd
party vendor relationships
♦ Developed distinctive solutions for hospitals with unique needs and
sourced compatible 3rd
party products to fit these needs
♦ Responsible for purchasing unique 3rd
party products and equipment needed
for the complete medical video portfolio
♦ Responsible for determining ROI and budgeting for 3rd
party video
products
♦ Administered, organized and setup in-house OR video training to
BioMedical engineers
2000-2007 Service Counsellor, Holy Cross Cemetery, Thornhill, Ontario
♦ Led in funeral services to grave side/mausoleum locations
♦ Responsible for ensuring grave side/mausoleum setup and ceremony were
at the highest standards
♦ Provided phone and in-person assistance to funeral directors and families
♦ Assisted visitors with grave locations
♦ Designed and maintained family/visitor mail out database
Apr.-Aug. 2004 Research Assistant, Electrical & Computer Engineering Department, Ryerson
University, Toronto, Ontario
♦ Research Assistant for the Chair of the Electrical & Computer Engineering
4. Department and the Signal Analysis Research (SAR) Group
♦ Designed various Matlab GUIs for displaying and applying various signal
analysis and digital signal processing operations on EEG brain signals and
knee signals
♦ Implemented Matlab batch files (m-files) to create an anonymous knee
signal database from an existing database
♦ Created LaTex documents from existing thesis papers
♦ Simulated new audio compression techniques and recorded their results
1998-1999
(2 Co-op Work Terms)
Technical Support Representative, ATI Technologies Inc.,
Thornhill, Ontario
♦ Provided desktop computer and laptop support for ATI’s two buildings
♦ Imaged and setup new computers with the hardware and software required
by the user
♦ Part of the Y2K testing for hardware and software
♦ Setup video conferencing for users to communicate within North America
♦ Received and entered help desk calls via phone, e-mails and in person
♦ Assisted with the purchasing of new hardware and software required by
employees
1997-1998
(Co-op Work Term)
Help Desk Tutor, Seneca College, North York, Ontario
♦ Provided support for 1500 students using TCP/IP, IPX/SPX and NetBEUI
protocols, Microsoft Office, Telnet, FTP, Netscape Mail, Netscape
Navigator and HTML at the Seneca College Student Help Desk both in
person and remote
♦ Replaced all faulty computer components, including RJ-45 & RG6 cable
♦ Imaged computers that required re-imaging
♦ Managed part-time help desk staff
Education
2009-2010 University of Toronto, Toronto, Ontario
-Marketing Certificate
2001-2005 Ryerson University, Toronto, Ontario
-Electrical Engineering Degree (Bachelor of Engineering Degree)
1997-1999 Seneca College of Applied Arts and Technology, North York, Ontario
-Computer Engineering Technology Diploma (CO-OP)
References
♦ Available upon request