1. CURRICULUM VITAE
Polyxeni G.Tsambarli
E-mail: jtsambarli@yahoo.com
Mobile Phone: +30 6945 331637
Date of birth: June 12th
1957
Nationality: Greek
Marital status: Non married
Education:
Deree -The American College in Greece
 B.A Business Administration/public relations
2nd
High School of Piraeus - six years
Languages: Greek- English
Professional Experience
2010-2014: Bright Oil Petroleum Ltd International Fuels’Regional
Account Manager
For: Greek Italian-Swiss-Monaco-France-Turkey- Middle Eastern
customers
Volume :1.500.000mt per year at Brightoil ports (China and
Singapore)
2000-2010: International Fuel’s Regional Account Manager in SHELL
MARINE PRODUCTS LTD
For : Greek-Italian-Monaco-Turkish and Middle Eastern customers
Volume: 600.000 per year @ Shell ports only.
 Build strong customer relationships based on multiple interfaces on both
customer and Shell sides
 Provide coaching and guidance to fuels 'office based account managers'
 Manage negotiation with customers of terms and conditions, including pricing
and payment terms within credit line established by credit team
 Take lead in managing customer/Shell interface in case of any disputes or
customer complaints
 Be accountable for customer payment performance.

2.  Propose and sell sales and marketing initiatives to new and existing customers
against set targets
 Explore and develop new opportunities in the chosen market aimed at securing
and expanding the Customer Base, with a view to increased profitability.
 Support profit oriented improvements across the business, particularly relating to
Business Process Improvements, Business Development, Customer Service,
Costs and Order-To-Cash
 Monitor changing customer activities and needs and work with other Shell teams
and third parties where necessary to continuously develop enhanced customer
offers driving maximum profitability in the most cost efficient manner
1986-2000 - Shell Hellas A.E
Lubricants Sales Department
1977-1986 S.Stravelakis Compania Naviera S.A
Operation, Chartering & Legal Departments
Seminars:
 Time Management skills
 Negotiation skills
 Credit Management skills
 Complaints handling
 Customers service and behaviours skills
Additional information:
Extensive knowledge in the usage of IT business tools (SAP, Microsoft, and various
tailor made e-tools)
Recommendation: Mr Andrew Lade
European Fuels Desk Manager – Shell Marine Products Ltd – London)
ph:+442079344616 / mob::447768338358
Shell Rotterdam Trading Desk : Key Account Manager Mrs Gemma
Bonjorn / mob: +31 655 126618

3. Shell Rotterdam Trading Desk : Key Account Manager Mrs Gemma
Bonjorn mob: +31 655 126618