This resume is for Persephone Yvonne Short, who has qualifications and experience in aged care. She has a Cert III in Aged Care from Quest College in 2015, and has worked in various administrative and aged care roles since 1999. Her most recent placement was at Regis Aged Care from June 15-26, 2015, where she gained skills in dementia care, personal care, care plans and documentation. She lists communication, observation, sensitivity, following procedures, manual handling and teamwork as key skills achieved.

1. Resume
Name: Persephone Yvonne Short
Address: 40 Vista Park Drive, BUDERM, 4556
Mob: 0409 637 423
Email: al-yvon@hotmail.com
QUALIFICATIONS:
Cert III Aged Care – Quest College 2015
Includes some Cert IV studies
COMPUTER COMPETENCIES:
Competent use of basic Microsoft Office programs (Word, Outlook)
KEY SKILLS AND STRENGTHS:
 Exceptional communication and presentation skills;
 Ability to organise self and teams of people;
 Friendly and outgoing personality;
 Great team player;
 Outstanding interpersonal relationships.
WORKING HISTORY:
 Regis Aged Care - Sippy Downs – Placement from 15th June – 26th June
 Allspec Cabinets – Maroochydore – Administration/Accounts Manager June 2004 –
June 2014
 Sunshine Plantation (Big Pineapple) – S/Coast – Assist Administration Manager –
Oct 2002 – May 2004
 Griggs Business works – Maroochydore - Administration Manager Jan 2001 – Aug
2002
 SunCoast Bookkeeping – Tewantin – Office Administrator – Aug 1999 – Dec 2002
 RSM Group – Brisbane – Accounts Officer – Jul 1995 – Aug 1999
PROFESSIONAL MEMBERSHIPS:
 My Aged care – Australian Government Website – myagedcare.gov.au
 Australian Institute of Health & Welfare – hihw.gov.au
 Alzheimer’s Australia – fightdementia.org.au

2. REFEREES
Name: Anthony Henshall
Contact Numbers: W: 07 5475 0005 M: 0466 045 990
E-mail Address: studentservices@questcollege.com.au
Name: Allison Dunne
Contact Numbers: W: 07 5475 0005 M: 0407 431 956
E-mail Address: allisondunne3@gmail.com
Name: Ken Sherwell – Allspec Cabinets
Contact Numbers: M: 0401 001 823
Name: Suzanne Sherwell – Allspec Cabinets
Contact Numbers: M: 0401 011 864

3. CERT 111 AGED CARE
REGIS AGED CARE – SIPPY DOWNS – JUNE 2015
During the period of my placement I was trained in the following areas
 Dementia / Sensitive Care
 High Care
 Low Care
SKILLS COVERED:
 Provide Support to people living with Dementia
 Provide support to meet personal care needs
 Participate in the implementation of individualised plans
 Provide behaviour support in the context of individualised plans
SKILLS ACHIEVED:
 COMMUNICATION – Verbal and Non verbal
 OBSERVE and ANALYSE clients/residence needs
 DEMONSTRATE SENSITIVITY and CLARIFICATION when liaising with
clients/residence
 FOLLOW ORGANISATION POLICIES, PROCEDURES and PROTOCOLS
 INFECTION CONTROL and USE of PPE EQUIPMENT
 MANUAL HANDLING, and the SAFE USE of the various hoists, walkers,
wheelchairs and walk belts
 TRUST and CONFIDENTIALITY of clients/residence and facility
 READ and FOLLOW CARE PLANS
 ENCOURAGE and PROMOTE client/residence INDEPENDENCE
 OBSERVE, REPORT and DOCUMENT relevant events in PROGRESS NOTES
 ENSURE ACTUAL FACTS are DOCUMENTED, in a NON-JUDGMENTAL way
 RECORD INFORMATION ACCURATELY, TIMELY and OBJECTIVELY
 ENSURES clients/residence are in a SAFE ENVIROMENT.
 LISTEN, SHOW EMPATHY and give ENCOURAGEMENT
 WORK as a TEAM by ensuring another worker is available
 EFFECTIVE COMMUNICATION with other staff, supervisors and family members
 FIRE SAFETY by knowing the PROCEDURES, EXITS and ASSEMBLY AREAS