Noel Hatch is a research and design manager with over 15 years of experience managing research programs and designing services for public, nonprofit, and cultural organizations. He has extensive experience developing programs and projects around community engagement, behavior change, service transformation, and innovation. Some of his past roles include developing an MBA program through university collaboration and designing a behavior change program for young people around bullying.

1. Noel Hatch FRSA
Research & Design Manager
noel.hatch1@gmail.com
Summary
Noel Hatch leads on helping people develop creative solutions to unmet needs. He has designed and managed
research & design programmes for public services, think tanks and cultural organisations to better involve
communities and transform services.
He has notably developed a joint MBA Programme, major behaviour change programme with young people and
co-designed services with students & entrepreneurs and an international festival.
Skills & Expertise
Programme Development (Advanced, 3 years experience)
Research Design (Advanced, 5 years experience)
Bid Development (Advanced, 3 years experience)
Community Development (Advanced, 5 years experience)
Organizational Development (3 years experience)
Facilitation Of Workshops (Advanced, 5 years experience)
Knowledge Management
Customer Engagement
Strategy
Politics
Social Media
Policy
Stakeholder Management
Public Sector
Experience
Co-Chair of Cooperative at European Alternatives
July 2011 - Present (1 year 11 months)
Co-designed and helped organise Transeuropa Festival in London and development of Transeuropa Network
with 40 co-ordinators of festivals across 10 different European cities.
Develop transnational themes between different cities and work with local partners to develop creative
activities and projects in London.
Facilitate engagement between local citygroup coordinators and represent the Cooperative on the European
Alternatives Board.
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2. Research & Design at Kent County Council
2008 - Present (5 years)
Develops and manages projects & research on transforming services. This includes managing a team to
research and design services. I also support staff and partners to use new techniques to involve their
customers and share knowledge.
Raised over £250K through writing major bids on involving users and improving access to services.
Won national innovation award for my ability in making the best use of innovation to tackle socio-economic
problems as well as the EFA Awards for public sector innovation in equality.
Developed a new concept Transformed by You with various partners to involve the public to come with
proposals themselves on how to tackle local challenges.
Designed a behaviour change programme to support young people to use their social networks to tackle
bullying.
Developed strong collaborations with the local university securing students to work on R&D requiring
specialist expertise and helping develop a joint MBA programme.
Achieved Prince 2 and Investors in People Reviewer status to improve my skills in project management and
organisational development and the Future Leaders for Kent 2014 Programme.
Presented work on innovation at national conferences and have been featured in the Guardian, LGC and
National School of Government.
17 recommendations available upon request
Researcher at Young Foundation
2007 - 2008 (1 year)
Engaged stakeholders and provided analysis in a research project commissioned by the Carnegie UK Trust to
identify unmet rural needs.
Facilitated storytelling with community groups and members of the public as part of the First Political
Memory initiative in partnership with Operation Black Vote.
Researcher at Demos
2006 - 2007 (1 year)
Communities & local government
Facilitated focus groups with local authorities & residents for the State of Trust project to propose ways for
councils to build better relationships of trust with the public.
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3. Worked with community groups to encourage stories & wishes to the Glasgow 2020 project, to develop a
vision of Glasgow’s future based on public imagination.
Organised a deliberative event to shape research into the Talk Us Into It project to propose solutions to
reconnect community involvement to the public realm.
Skills & organisational development
Facilitated workshops with graduates for the Working Progress project to explore the skills and organisational
culture needed in the future workplace.
Provided quantitative analysis towards the Confronting the Skills Paradox paper to propose a more flexible
education & training policy.
Identified typologies of BME community groups as part of the Change Within project, to improve their role
& impact.
Languages
English (Native or bilingual proficiency)
French (Native or bilingual proficiency)
Spanish (Professional working proficiency)
Catalan (Elementary proficiency)
German (Elementary proficiency)
Publications
Radical Future
Soundings April 1, 2011
Authors: Noel Hatch FRSA, Rowenna Davis, Laurie Penny, Ben Little, Joss Garman, Rowenna Davis, Joss
Garman, Jeremy Gilbert, Richard George, Joanna Allan
This book represents an attempt by a group of activists, journalists and academics to come to terms with the
issues faced by our generation, and the kinds of politics we want for our future. We are a diverse group, but in
our professional lives all of us work actively for a better society. We believe that this book should stand as a
statement of intent, and as an offer to our elders to enter into the debate for our future.
Re Generation
Lawrence & Wishart April 1, 2012
Authors: Noel Hatch FRSA, Guy Aitchison, Jamie Audsley, Craig Berry, Adam Ramsay, David Floyd, George
Gabriel, Tim Gee, Guy Shrubsole, Shiv Malik
‘The lost generation isn’t prepared to wait to be found. Regeneration is a timely and necessary collection, and
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4. it shows today’s youth politics at its best: angry, informed and able to imagine alternatives to a system that
offers us none’ (Laurie Penny)
Volunteer Experience
Youth Chair at Compass
September 2006 - May 2010 (3 years 9 months)
Co-designed and facilitated over 20 workshops with community groups, think tanks, student and trade unions
and developed campaign toolkits
Designed a new model of organising called Campaign Camp, where young people use stories young people
have shared on issues that matter to them, and learn and test out creative campaigning techniques - such as
making viral videos, get your message out to the media and designing campaign visuals.
Education
Université Panthéon Sorbonne (Paris I)
Bachelors & Masters, Political Sciences, 2002 - 2006
Grade: Equivalent 2:1 & Merit
Activities and Societies: UNEF
Harvey Grammar School
1995 - 2002
Honors and Awards
Innovate08 award for best innovation that harnesses technology to tackle socio-economic problems
EFA Award for best public sector innovation in equality
Courses
Bachelors & Masters, Political Sciences
Université Panthéon Sorbonne (Paris I)
Social Science Research Design
Qualitative Research Methods
Ethnography
Quantitative Research Methods
Introduction to Quantitative Analysis
Survey Methodology
Methods for Social Psychological Research
Social Representations
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5. Social Psychology of Public Communication
Strategy and Insights
The Boundaries of Communication: Anthropological
Approaches
Semiotics: Cultural & Social Communication
Public Policy Evaluation
Public Governance
Network Analysis for Urban Research
Understanding Urban Informal Activities
.................................................................................................................................................................
Research & Design
Kent County Council
ITIL Service Management
Prince 2 Practitioner
Future Leaders Programme
Talent Management
Investors in People Reviewer
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6. Noel Hatch FRSA
Research & Design Manager
noel.hatch1@gmail.com
17 people have recommended Noel
"Noel is an innovative worker who is constantly exploring new and better ways of doing things. He is open to
creative ideas that he quickly processes. He is also excellent at working with a wide variety of clients."
— Thomas Neumark Jones, Associate Director, Royal Society for the encouragement of Arts, Manufactures
and Commerce (The RSA), was with another company when working with Noel at Kent County Council
"Noel is one of the leading innovators in local government in the UK, leading change and showcasing what is
possible in terms of new thinking and new ways of working. The sector needs more Noels!"
— Dominic Campbell, Managing Director, FutureGov Consultancy, was with another company when
working with Noel at Kent County Council
"Having worked with Noel on a number of projects, I have been impressed with his proactivity, focus on
results and his ability to overcome obstacles to deliver end-products. Noel genuinely goes over and above
minimum requirements and continually exceeds expectations."
— Raymond Warren, Head of Customer Access, Transformation and Delivery (interim), Tunbridge Wells
Borough Council, worked with Noel at Kent County Council
"I am consistently impressed with Noel's enthusiasm, creativity and professionalism. Within local
government, there are few people who have a clear vision of how the innovation and public engagement can
be used to make local public services more relevant, equitable and cost effective - Noel is one of these people.
I have been inspired by Noel's work in Kent and see him a trusted colleague within the sector."
— Ingrid Koehler, Improvement Strategist, Local Government Improvement and Development (formerly
IDeA), was with another company when working with Noel at Kent County Council
"I’ve worked with Noel on a number of projects and programmes across a broad range of policy areas. His
innovative and analytical capabilities have proved invaluable in delivering quality outcomes consistently."
— Marcus Hobley, Procurement Manager, Transport for London, was with another company when working
with Noel at Kent County Council
"I first encountered Noel whilst working for BIS, via his organising of #visualcamp, an event bringing
Central/Local Government officials together with designers and social entrepeneurs to hack together policy
and data visualisations. He is a passionate, insightful and inspiring person and I look forward to more
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7. opportunities to work with him in the near future."
— Ed Anderton, Development Researcher, Nominet Trust, was with another company when working with
Noel at Kent County Council
"Noel brings creativity and innovation to his work. He often brings a very useful and much needed new
perspective to a problem based on his up to date awareness of what is being done by leaders in that field"
— Susan Nash, Vice President Society & Citizenship, National Union of Students, was with another
company when working with Noel at Kent County Council
"Noel is an expert community of practice facilitator and is well respected across the local government sector
as a social innovator. He is an advocate of social media solutions to support more effective knowledge
sharing across the local government sector."
— Stephen Dale, Associate Consultant, IDeA, was with another company when working with Noel at
Government
"One of the brightest young professionals I've met in the field of policy and project management. He's one to
watch for the future."
— Daniel Cremin, Account Manager (Education & skills policy specialist with experience in housing &
local government), Bellenden Public Affairs, was with another company when working with Noel at Kent
County Council
"I've worked plenty of times with Noel, and I'm always surprised by his energy to keep things going on and to
always have ideas to improve a project. It's surely one of the smartest people I've ever met, with a very strong
idea to where he wants to go."
— Alexandre Alaphilippe, Person in charge of online corporate communication and new
medias, Clermont-Ferrand City Hall, was with another company when working with Noel at Government
"Noel Hatch is not only an efficient and organised person but also inspiring in his innovation work. Noel is a
strong person, dedicated, precise, with a great sense of humour. Noel has always been creative and pro-active
in finding solutions and it’s been a pleasure working with him"
— Michael Norton, Knowledge Projects Manager, Improvement and Development Agency, was with another
company when working with Noel at Kent County Council
"Noel is one of those rare individuals who combines a dedication to the principles of public service with an
irrepressible interest in innovation. I am consistently impressed by the way he co-opts the latest techniques of
the digital scene to the needs of real communities."
— Daniel McQuillan, Co-founder, Social Innovation Camp, was with another company when working with
Noel at Kent County Council
"Noel is a leading local government thinker/doer with a great record of planning and delivering innovation in
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8. the way that a council delivers services. A skilled community builder and manager, Noel has a keen
understanding of the principles of the social web and the benefits and opportunities this has for government."
— Dave Briggs, Director and Digital Enabler, DavePress Ltd, was with another company when working
with Noel at Government
"Noel's a great guy who's always got lots of energy and ideas to bring to the table."
— Anna Maybank, Director, Social Innovation Camp, was with another company when working with Noel
at Government
"Noel thinks outside the box and has a large range of ideas and projects running at the same time. He is able
to think carefully about strategy, plan, consult, advise and take practical action whilst building relationships
with a large range of stakeholders in government, NGOs, campaign groups, Trade Unions, Quangos and
community groups. He has a flexible mind, and is not afraid to use innovative methods. If he keeps his feet on
the ground he has the potential to work at a very high level and be a pioneer within whatever field he wishes
to choose. He is also an effective leader being the Chair of Compass Youth."
— Yue Ting Cheng, Monitoring, Outreach Worker, TSSA, worked with Noel at Compass Youth
"Noel is an incredibly dedicated person and colleague with sound analytical and people skills and the ability
to drive things forward and build support for projects. A pleasure to work with."
— Susanne Kendler, Communications Consultant, LME-LSE, worked directly with Noel at Government
"Noel supported the work of the non profit organization CogniTerra, which I was leading since 2004. His
involvement was of great importance to the projects and activities we worked on. He was consistent, on time
and dedicated adding great value to the team and the work of CogniTerra. I would recommend Noel."
— Akis Laopodis, was Noel's client
Contact Noel on LinkedIn
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