This document discusses customer loyalty programs and introduces Cashback World as a partner that can help businesses create a customized loyalty program. It explains that loyal customers are more valuable as they purchase more frequently, spend more per visit, and recommend the business to others. Cashback World's program offers merchants tools to attract and retain customers, including a mobile app, branded loyalty cards accepted worldwide, customer rewards and cashback, business analytics, and targeted deals. The investment includes an initial fee plus a monthly maintenance fee and performance-based commission for merchants.

1. Name: Joey Reyes
Manila, xx. xx. 2017
CUSTOMER LOYALTY
IS IT IMPORTANT?

2. 02-5030000
0917-555-JOEY
joeypreyes@gmail.com
www.facebook/joeypinedareyes
@joeypreyes

3. HAND CLASP

4. DEFINITION OF
INSANITY
Insanity is doing the
same things over and
over again and
expecting different
results.

5. The partner for Your Loyalty Program

6. ABOUT US
More than 7,000,000 customers worldwide
Founded in Austria in 2003
Over 300,000 points of acceptance
Over 75,000 Loyalty Merchants
Almost 40,000 in the Philippines and growing
Present in 47 countries
A new Loyalty
Merchant is
registered every
10 minutes
A new customer
signs up every 37
seconds

7. %
International
Shopping Members
Lyoness
Loyalty Merchants
Customized Loyalty Program
The Shopping Cycle

8. Up to 5% Cashback
Shopping Points for Deals
+ Worldwide at 75,000+ Merchants
Online Shopping benefits
Automated foundation support
Cashback
World is
perfect for
your
customers!
+
+
+
+

9. Reduce costs
Purchase volume per customer
More customers
Visiting frequency
MORE PROFIT
1
11
COMPANIES CHALLENGES TO EARN MORE

10. WHAT ARE YOU DOING TODAY?
WHAT TYPE OF CUSTOMER IS IMPORTANT TO YOU?

11. DIFFERENT TYPES OF CUSTOMERS
Satisfied
Customer
Dissatisfied
Customer
Loyal
Customer

12. DISSATISFIED CUSTOMER
• Not happy with product/service
• Won’t come again
• Will talk negatively about the business

13. SATISFIED CUSTOMER
• Happy with product/service
• Might come again

14. LOYAL CUSTOMER
• Happy with product/service
• Will come back
• Will talk positively about the business

15. 3 others
On average, satisfied customers
recommend a company
to 3 other people.
Source: werbepraxis-aktuell.de
10 x more
People are 10 times more likely
to trust word-of-mouth
advertising than,
i.e. newspaper ads
Source: statista Nielsen,
nielsen.com ID 222329
7 x more
“It costs up to 7-times more
to gain a new customer
than it does to retain one.”
Source: Business24.ch,
Olaf Hoffmann
ACTIVELY WORKING TO RETAIN LOYAL CUSTOMERS
IS YOUR KEY TO SUCCESS

16. WHAT DO CUSTOMERS WANT TODAY?
CHANGING BEHAVIOUR OVER THE LAST YEARS

17. CUSTOMER BECOME MORE
DEMANDING
To save money / time
Feel noticed
Feel rewarded
To feel good about their purchase
Not having a lot of cards

18. create – analyse – action

19. CREATE WITH EASE
Push notification to customer
Invoice for
performance based
commission is being
generated
automatically
Customer data creation by registrations
Sales figures by transaction recording
Rewards automatically created and visible+
+
+
+

20. ANALYSE WITH EASE
Compare trends to other businesses
Easy and ready
to go business
insights that will help
them to improve
their business
Know your customer - create target groups
Know your busy and quiet business periods
Shopping Point Deal performance+
+
+
+

21. ACTION WITH EASE
Set-up Super Cashback periods
Everything can be
set to specific target
groups to avoid
useless
communication
Create Shopping Point Deals
Send newsletters
Create customer satisfaction surveys+
+
+
+

22. RESULTS OF USING CASHBACK SOLUTIONS
Purchase volume
Higher spending
per visit
Visiting frequency
More customer
visits
Loyal customers
More valuable
customers
25%
A quarter of card holders
shop more frequently
with a card.
Source: Nielsen, 2008
1
1
1
+
+
+

23. MTERM app
Customer registration and
transaction recording app
Loyalty Card
Branded in the style of
your business
Global rewards
Your loyalty card will be
accepted in 47 countries
Customer rewards
Your customers will get
cashback and points
Analytics tool
Advanced business
insights about customers
Newsletters
Communicate your
customers easily
Satisfaction survey
Get feedback to improve
your business
Targeted deals
Reach the right customer
in Cashback World

24. INVESTMENT
Performance based
commission depends on the
sector and will influence the
customer rewards
Price incl. 250 branded cards
Monthly fee for maintenance
Performance based commission+
+
+
44,564.80 PHP
2,783 PHP
CPS (%)

26. MORE SALES POWER THROUGH
EXCLUSIVE SPORTS PARTNERS!
Cashback World has cooperations with big names in
international sport. The sport partner's member cards
are also included, meaning even more sales power.
Our Loyalty Merchant network will be
even more well-known!
More potential new customers for your business!
+
+

27. INCOME THROUGH PURCHASES MADE ELSEWHERE –
IT'S EASY TO EARN ADDITIONAL INCOME.
Earn more
through your customers with
your card when they
shop elsewhere.

28. Price incl. 250 branded cards
Monthly fee for maintenance
Performance based commission+
+
44,564.80 PHP
2,783 PHP
CPS (%)

29. 02-5030000
0917-555-5639
joeypreyes@gmail.com
www.facebook/joeypinedareyes
@joeypreyes

30. The partner for Your Loyalty Program