Struggling to conceptualize the idea of customer experience into a professional PPT presentation? Do not worry! SlideTeam has come up with content ready customer-centric organization characteristics PowerPoint presentation slides. This customer-focused organization structure PPT presentation consists of 18 slides that will help you in explaining the concept of customer relationship management and customer experience. This editable customer satisfaction presentation has been crafted using stunning graphics of building blocks, fishbone and target board, semi-circles with linked circles, tables, and pyramid. Icons of a notebook, target board, the hand with gear, gear with a man, location, communication, group, dial, mind map, notepad with a pen, computer with a magnifying glass, home, and align have been utilized to make the slides look appealing and impressive. You can use this stunning PPT presentation for letting your management know the customer experience with the business. This exclusive presentation with eighteen slides will help you learn, align, map, engage and transform, and measure the topic with clear understanding and apprehension. Boost the inherent confidence of folks with our Customer Centric Organization Characteristics PowerPoint Presentation Slides. It will inspire the demoralised.

1. Customer Centric
Organization
Characteristics
Your Company Name

2. Centric Organization Template 1
Building
Blocks
Customer Lifecycle and Journey Views
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Solution Mindset
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Advice Bonding
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Frontline Customer Interface
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Fit-For-Purpose Business Processes
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Cross-Functional Effort
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2

3. 3
Centric Organization Template 2
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Retention
Loyalty
Business Results
Customer
Voice
Customer
Intelligence &
CLV
CX
Improvement
and
Innovation
Engaging
Internally
Engaging
Externally
Customer-Focused Corporate Strategy
Customer-Centricity

4. Centric Organization Template 3
4
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Engage and Transform
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Align
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Measure
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Learn
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Map
02
03
04
0501
Customer
Centric
Marketing

5. Centric Organization Template 4
Product-Focused Customer-Centric
➢ Discrete transaction at a point in time
➢ Text here
➢ Text here
Customer orientation
➢ Customer life-cycle orientation
➢ Work with customer to solve both immediate and
long-term issues
➢ Narrow definition of the customer value proposition
➢ Off-the-shelf products Solution mindset
➢ Broad definition of the customer value proposition
➢ Text here
➢ Text here
➢ Perceived as outsider selling in
➢ Push products
➢ Transactional relationship
Advice orientation
➢ Working as an insider
➢ Solution focus
➢ Text here
➢ Centrally driven
➢ Limited decision making power in field
➢ Text here
Customer interface
➢ Innovation and authority at the front line with the
customer
➢ Text here
➢ “One size fits all” processes
➢ Text here
➢ Text here
Business processes
➢ Tailored business streams
➢ Balance between customization and complexity
➢ Text here
➢ Rigid organizational boundaries
➢ Organizational silos control resources
➢ Text here
Organizational linkages & metrics
➢ Cross-organisational teaming
➢ Join credit
➢ Text here
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5

6. Centric Organization Template 5
6
Customer segments that we want to excel and dominate
The unique value targeted customers
receive through our products and services
The critical few things that must be done
well to deliver the customer value
Basic building blocks to enable the
creation of such capabilities
Critical
Capabilities
Enablers
Customer
Value

7. 7
Customer Centric Organization Characteristics Icons Slide
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8. 8
Additional
Slides

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Designation
Name Here
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Designation
Name Here
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Designation
Name Here
Meet Our Team
9
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10. Financial
10
Text Here
$150
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Text Here
$350
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11. Bulb or Idea
Idea
01 02
03
04
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2015
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2016
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2017
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2018
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Our
Timeline
12

13. Silhouettes
Silhouette
01
Silhouette
02
Silhouette
03
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13

14. Important
Notes
14
01
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02
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03
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15. Dashboard
15
Text Here
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Text Here
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16. Stacked Bar Chart
16
50%
65%
-15%
-9%
40%
50%
-19%
-2%
-30% -20% -10% 0% 10% 20% 30% 40% 50% 60% 70%
Product 03 Product 02 Product 01
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17. Combo Chart
17
0
1
2
3
4
5
6
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8
9
10
0
10
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30
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100
FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08
GrowthRate(%)
MarketSize(RMB100Million)
Product 01 Product 02 Product 03
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18. 18
Thank
You
Address:
# street number, city, state
Contact Numbers:
0123456789
Email Address:
emailaddress123@gmail.com