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Customer Centric Marketing Organization Structure PowerPoint Presentation Slides
The document outlines a customer-centric marketing organization structure, highlighting various templates and building blocks essential for engaging customers effectively. It contrasts product-focused and customer-centric approaches, emphasizing the importance of understanding the customer lifecycle and tailoring business processes accordingly. Additionally, it includes sections on organization metrics, team roles, and capabilities necessary for delivering customer value.
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Customer Centric Marketing Organization Structure PowerPoint Presentation Slides
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- 2. 2 Agenda This slide is100% editable. Adapt it to your needs and capture your audience's attention.
- 3. Centric Organization Template13 Building Blocks Cross-Functional Effort Frontline Customer Interface Solution Mindset Customer Lifecycle and Journey Views Fit for Purpose Business Processes Advice Bunding This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 4. Centric Organization Template24 Retention Loyalty Business Results Customer-Centricity CustomerVoice Customer Intelligence&CLV Engaging Internally CXImprovementand Innovation Engaging Externally Customer-Focused Corporate Strategy This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 5. Centric Organization Template35 Learn Align Map Engage and Transform Measure Customer Centric Marketing This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 6. 6 Centric Organization Template4 Product-Focused • Discrete transaction at a point in time • Add your text here • Add your text here • Narrow definition of the customer value proposition • Off-the-shelf products • Perceived as outsider selling in • Push products • Transactional relationship • Centrally driven • Limited decision making power in field • Add your text here • “One size fits all” processes • Add your text here • Add your text here • Rigid organizational boundaries • Organizational silos control resources • Add your text here Customer-Centric • Customer life-cycle orientation • Work with customer to solve both immediate and long-term issues • Broad definition of the customer value proposition • Add your text here • Add your text here • Working as an insider • Solution focus • Add your text here • Innovation and authority at the front line with the customer • Add your text here • Tailored business streams • Balance between customization and complexity • Add your text here • Cross-organizational teaming • Join credit • Add your text here Solution Mindset Advice Orientation Customer Interface Business Processes Organizational linkages & Metrics Customer Orientation This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 7. Centric Organization Template57 Customer Segments That we Want to Excel and Dominate The unique value targeted customers receive through our products and services The Critical few things that must be done well to deliver the customer value Basic building blocks to enable the creation of such capabilities Critical Capabilities Enablers Customer Value This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
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- 9. 9 About Us This slideis 100% editable. Adapt it to your needs and capture your audience's attention.
- 10. Financial10 40% 55% 70% Thisslide is 100% editable. Adapt it to your needs and capture your audience's attention. Minimum This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Medium This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Maximum
- 11. 11 Text Here This slideis 100% editable. Adapt it to your needs and capture your audience's attention. Comparison Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 12. 12 Meet Our Team Designation Thisslide is 100% editable. Adapt it to your needs and capture your audience's attention. Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Name Here Name Here
- 13. 13 Mind Map This slideis 100% editable. Adapt it to your needs and capture your audience's attention.01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.04
- 14. 14 Circular This slide is100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here Text Here Text Here Text Here
- 15. Venn15 This slide is100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here 01 02 0304
- 16. Target16 This slide is100% editable. Adapt it to your needs and capture your audience's attention.01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.04
- 17. 17 Our Vision This slideis 100% editable. Adapt it to your needs and capture your audience's attention.
- 18. Silhouettes18 70%Men This slide is100% editable. Adapt it to your needs and capture your audience's attention. 30% Women This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 19. Timeline19 04 03 02 01 2018 2017 2016 2015 This slide is100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here
- 20. Stacked Bar20 0 20 40 60 80 100 Category 1Category 2 Category 3 Category 4 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 03 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product
- 21. Open High LowClose21 0 10 20 30 40 50 60 70 01-01-2014 01-01-2015 01-01-2016 01-01-2017 01-01-2018 Open High Low Close 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. Product
- 22. 22 Thank You Address: # streetnumber, city, state Contact Numbers: 0123456789 Email Address: emailaddress123@gmail.com