Sunil M N has over 5 years of experience in IT infrastructure management including storage administration, Linux administration, and virtualization. He has expertise in storage systems such as IBM SVC, V7000, HP 3PAR, and virtualization platforms such as VMware. Some of his key responsibilities include managing over 36PB of storage space, performing storage provisioning tasks, implementing security policies, and handling incident and problem tickets. He has worked as a system administrator for IBM India and Transact Global Services, where he managed Linux servers, storage arrays, and provided level 1 support. Sunil holds a BE in Electronics and Communication Engineering.

1. Sunil M N
E-Mail: sunil23187@gmail.com
Phone: +91-8892672470
IT Infrastructure Management/System Administration Storage/Linux/Virtualization 5+ years of
Experience
PROFESSIONAL SYNOPSIS
A dynamic professional with 5+ years of total work experience in IT Management, Vendor Management,
Asset Management, Network, Infrastructure and Team Management. Expertise in spearheading numerous
IT projects and ensuring delivery of projects in compliance to the quality, time and cost parameters. Deft in
the Management of Operating System, Network and Applications with experience in configuring and
troubleshooting various hardware and software related issues. Proven skills in managing teams to work in
sync with the corporate set parameters & motivating them for achieving business and individual goals. An
effective communicator with excellent relationship building & interpersonal skills. Strong analytical,
problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
CHIEF TASKS HANDLED
Management:-
 Ensure 24/7 secured, smooth and hassle free IT environment.
 Risk management, mitigation process, Disaster recovery etc.
 Vendor meeting, evaluation/selection. Negotiation: Financial & SLA etc.
 Discuss/Report IT security to Management and implement IT Policies, procedures, Guidelines,
Baselines etc.
 Exposure to Incident management, Change management and Problem management.
 Point of Contact between client and managementfor effective Service delivery.
 Taking ownership of projects and accountable to the ultimate success of each project.
TECHNICAL SKILLS
 Storage Administration in IBM SVC, V7000, V3700 & HP-3PAR.
 VMware administration.
 Linux administration In Red Hat, Debian & Ubuntu.
 Worked on Nexsan, Dell Equilogic & Pillar storage.
 Event monitoring.
 Critical Incident management.
 Knowledge on Metro & global mirror in V7K.

2. ORGANISATIONAL EXPERIENCE
Working for IBM India Pvt.Ltd
System Administrator Apr 30th 2015 – Till date
Key Deliverables:-
 Managing almost 36 PB of storage raw space in heterogeneous storage environment.
 Adding new Mdisks and creating Mdisks groups on SVC, V7K.
 Creating CPG’s on HP-3PAR.
 Zoning and de-zoning activities on brocade switches.
 Lun allocation to svc/host as per requests.
 Lun reclamation from Host as per client required.
 Expanding volumes as per requests.
 Creating Change for Controller, battery replacement and other critical hardware faults.
 Doing Health Checks for Storage device and Switches.
 Preparing reports for Storage on capacity and Health check.
 Host deletion using IBM storage manager software.
 Host creating using storage manager software.
 Doing Health Checks for Storage device and Switches.
 Having good knowledge on firmware upgrade on IBM SAN (V7K, SVC & V3700).
 Migrating data.
 Knowledge on Adoptive Optimization & Dynamic Optimization in 3PAR.
 Knowledge on RAID.
 Knowledge on Thick and Thin Provisioning.
 Knowledge on Easy Tire Concept.
 Handling P1 & P2 major incidents.
 Handling incident tickets, problem tickets & change records using Service Now tool.
Key Deliverables Virtualization:-
 Creating VM’s, Templates & Snapshot Management.
 Creating LUN’s.
 Installing all types of Windows & Linux OS’s.
 VM Migration, Template creation & clone.
 Virtual hardware providing to VM’s.
 Administrating ESXi server through vCenter.
 Disc & Memory utilization report generating ESXi
 Snapshot management for virtual servers.
 Knowledge on High availability.
 Knowledge on DRS.
 Knowledge on FT.

3. Worked for Transact Global Services BPO Pvt Ltd
System Administrator Jun 8th 2013 – Apr 29th 2015
Key Deliverables Storage:-
 Health Checks for Storage device and Switches.
 Provide events, warning, Alerts.
 Preparing reports for Storage on capacity and Health check.
 Creating incident or Alerts.
 Keep customer informed with relevant updates on request.
 Creating new Raid Group as per customer requirement.
 De-Provisioning the LUN's.
 Creating LUN’s.
Key Deliverables Linux:-
 Installation of Ubuntu, Debian & Cent OS using NFS, FTP, HTTP and Hard drive.
 User account management creation, deletion and assigning permission.
 Expertise in implementing Hardware & Software RAID.
 System Start-Up & Shut-Down Processes.
 Device management and configuration of Linux system.
 Installation and Configuration of SSH, TELNET, FTP, DHCP, DNS.
 Installation and Configuration of SAMBA Server.
 Installation and Configuration of Apache Server.
 Managing and maintaining Drishti and Tech info diallers.
 Managing and maintaining 200 Linux client systems.
 Managing and maintaining network printers.
 Monitoring servers using monitoring tool (Munin, Nagios).
 Providing access to clients for their requirements.
 Configured Kick-start.
 Providing VPN access for domestic users and oversees travellers.
 Creating and deletion of users in LDAP.
 Assigning users in groups in LDAP.
 Creating and closing the tickets using ticketing tool OTRS.

4. Optimas Well Solution Pvt.Ltd
Technical Engineer May 2nd 2011- Jun 7th 2013
Key Deliverables:-
 Providing Level1 Support for Clients
 Handling Incidents and Work Orders raised by users.
 Maintaining & troubleshooting Workstations on MS Windows XP Professional, MS Vista, and
Windows 7, MS Windows 2000 Professional,
 Data Encryption software installation and support for the Laptops (PGP)
 Installing and configuring Cisco any connect.
 Installing application software’s like VSS, Visual studio, dot net, text pad, terminal services, IIS &
configuring printers.
 Installation of Database software’s like SQL 2000,SQL2005,SQL 2008, Oracle Client & Oracle
server.
 Configuring wireless in laptops.
 Updating antivirus signatures & version.
 Installing, configuring & troubleshooting of MS outlook.
 Performing User Account Administrative Tasks like Resetting Passwords,
 Designing, Installing, and configuring optimizing. Troubleshooting Windows 100 systems. Secure
id user Environment by creating users. Groups and giving them appropriate shared and NTFS
Permissions.
 The role is essentially customer facing and will involve dealing with clients and attending the user
requests and meeting SLAs that have been set.
 Configuring network printer.
 Trouble shooting of Operating System and Hardware problems.
 Working on Active Directory(AD),DHCP,DNS
 Good knowledge of Java, JSP, Struts, JDBC,MYSQL,SQL, C#, ASP.NET, ADO.NET.
 Ability to communicate clearly and effectively.
 Possess good analytical and logical skills.
 Goal oriented and ability to handle multiple tasks simultaneously.
 Good knowledge in Java, JSP, Struts, JDBC, JavaScript.
 Good knowledge in MS-Access, MySQL, MSSQL.
 Familiar with Eclipse.
 Understanding the flow and requirement of the product.

5. ACADEMIA
 BE in EC from Dr. P G Halakatti collage of Engineering and Technology Bijapur.
 Diploma in EC from BLDE Associations collage of polytechnic Bijapur.
 SSLC from NSS high school Jamkhandi.
PERSONAL PROFILE
 Date of Birth -23rd Jan
 Gender - Male
 Civil Status - Single
 Religion - Hindu
 Nationality - Indian
 Linguistic Abilities –Kannada & English
Place:- Bangalore Sunil M N