5. Presentation Outline
What is Non-Verbal Communication?
Cultural Differences .
Forms of NvC.
Cultural Difference in NvC.
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7. Communication without the use of spoken language.
Nonverbal communication includes gestures, facial
expressions, and body positions
(known collectively as “body language”), as well as
unspoken understanding, and cultural and
environmental conditions the may affect any
encounter between people.
Non-verbal
Communication
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8. Cultural Difference
Nonverbal differences account for difficulties
in communicating.
Nonverbal communication is especially
important in intercultural situations.
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9. NvC Around the World
Nonverbal
Communication in
Pakistan
Expressing
happiness, respect
and love for others.
Cultural effect
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10. NvC Around the World
Nonverbal Communication in
China
The Chinese don't like
being touched by
strangers. Therefore
don’t make any body
contact.
Cultural effect
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11. NvC Around the World
Nonverbal Communication in
Argentina
A handshake and nod
show respect when
greeting someone.
Cultural effect
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12. NvC Around the World
Nonverbal
Communication in
India
Namaste or namaskar
is used as a
respectful form of
greeting. Namste is
spoken with a slight
bow and hands
pressed together.
Cultural effect
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13. NvC Around the World
Nonverbal
Communication in the
U.S.A
Quite Informal way
of nonverbal
communication - A
handshake, a smile,
and 'hello'.
Cultural effect
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14. Forms of NvC
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General Appearance and Dress
Eye Contact & Gaze.
Facial Expressions.
Postures.
Touch.
Gestures.
15. General Appearance and Dress
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All cultures make judgments based on looks
and dress.
Length of women’s and men’s hair.
Choice of color, clothing, hairstyles and other
factors affecting appearance also include in non
verbal communication.
16. Eye Contact & Gaze
• Degree of attention or interest.
• Regulates interaction.
• Communicates emotion.
• Western cultures: See direct eye to eye
contact as positive
• Arabic cultures make prolonged eye-
contact: To show interest and truthfulness
of the other person.
• Japan, Africa, Latin American,
Caribbean: Avoid eye contact to show
respect.
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18. Facial Expressions:
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Asian cultures suppress (repress) facial expression as
much as possible.
Arabic cultures exaggerate grief, sadness, joy...
American men hide grief or sorrow.
Too much smiling is viewed in as a sign of being
mentally ill.
Women smile more than men.
19. Posture:
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Bowing : Not done in US; shows rank in Japan.
Hands in pocket : Disrespectful in Turkey.
Sitting with legs crossed : Offensive in Ghana, Turkey
.
Showing soles of feet : Offensive in Thailand, Saudi
Arabia.
20. Touch
“We communicate a great deal through
touch..”
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A weak handshake, a timid
tap on the shoulder, a warm
bear hug, a reassuring slap
on the back or a controlling
grip on your arm.
21. Touch:
USA: Handshake is common and hugs for
family and close friends.
Islamic Culture: Usually don’t approve of
any touching between genders even hand
shakes.
22. Gestures
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Pointing:
US with index finger.
Asian cultures with entire hand.
The Thumbs Up:
Western culture has become used
to the thumbs-up as a positive,
informal signal, generally
indicating a job well done,
there are cultures where a
thumbs-up may land you in
trouble.