This 3-day course provides an interactive and highly practical training on effectively practicing corporate social responsibility (CSR) and sustainability. Participants will learn how to design and implement successful CSR and sustainability strategies through international case studies and exercises. They will also gain skills in developing CSR and sustainability reports according to global standards. The course aims to equip participants with comprehensive knowledge and practical methods for advancing CSR and sustainability practices within their organizations.

1. A highly interactive course with cutting edge case studies!
Effectively Practicing CSR
& Sustainability Book before
2 September
2010
Designing and implementing successful to save up to
strategies and reports US $500
• 1-3 November 2010: Abu Dhabi, UAE
By attending this interactive course you will: Who should attend?
This highly practical and interactive course has been specifically
• Acquire comprehensive knowledge to be used in the front line of
designed for:
advanced CSR and sustainability management and programmes
• General Managers
• Learn about the practical methods that can be used in order to further
• Managing Directors
develop a corporate sustainability strategy
• CSR Directors / Managers
• Become proficient in developing and implementing comprehensive CSR/ • CSR Practitioners
sustainability strategies and annual reports • Sustainability Directors / Managers
• Learn how to effectively work with stakeholders and exercise responsible • Sustainability Practitioners
communication • Head of Corporate Affairs
• Corporate Affairs Managers
• Gain insight into the current CSR and sustainability trends and practices
• Environmental Managers
applied by leading companies through the analysis of case studies
• Heads of PR
• Develop skills on how to engage top managers and maintain commitment on
• PR Directors / Managers
environmental performance and position your organisation on climate change
• PR Specialist
issues
• HR Directors / Managers
• Learn how to integrate the Carbon Footprint measurements into your sustainability • Quality Managers
strategy and reporting
As well as all those who wish to enhance
• Become familiar with global standards, models, guidelines and tools for practical their understanding and skills and bring
sustainability integration added value to their organisations.
• Position your organisation with the global leaders and ensure sustainable growth
Media Partners: Organised by:
Training
T: +971 4 3642975 F: +971 4 3631938 E: enquiry@iqpc.ae W: www.designandimplementcsr.com

2. Course Overview Meet Your Expert Course Trainer:
Successful CSR practitioners today, assure that Nikos Avlonas
commitment to CSR is deployed throughout the Managing Director
Centre for Sustainability &
organisations they work in either as managers or Excellence (CSE).
consultants. They design and implement strategies to
Nikos Avlonas, is specialised in
maintain high levels of confidence from stakeholder,
Total Quality Management /
by adopting a highly ethical approach to their daily Business Excellence, Balanced
actions and future plans, offering transparency and Scorecards, Corporate Social
Repsonsibility (CSR) and Sustainability. He has carried
accountability. They assist organisations to consider, out the design and implementation of systems
and actively promote, social responsibility and andmethodologies for dozens of leading companies
in Europe, as well as CSR assurance engagements
ecological sustainability for continuous growth and
for more than 60 organisations. He was the project
success. leader for the European Model and pertinent
methodologies for CSR. He has carried out numerous
seminars and workshops that were attended by
Course Objectives senior managers and executives from various leading
Through specialised, detailed, interactive and corporation while also contributing various articles in
highly focused training, which includes international international press.
case studies, this challenging 3-day course enables CSE is a leading advisory organization and think
participants to acquire the skills and competencies tank with offices in Chicago, Athens and Brussels
that provides sustainable development solutions
required. Upon completion of the course, trainees
to corporations, institutions, and governments.
will be able to apply their knowledge on all levels Through its network of international partners, CSE
of CSR and sustanability, from development and offers coaching and advisory services promoting
sustainability and excellence globally. CSE is a GRI
implementation of effective CSR and Sustainability organizational stakeholder since 2007 and a GRI
strategies to effective reporting and communication. training provider.
Upcoming Courses
IQPC In-house Training
Tailored Solutions for Your Organisation!
Technical Report Writing & Presentation Skills
Customised: Design courses around your needs:
www.technicalreportwritingtraining.com
ranging from a single module for a specialist team,
a multi-team multi-site roll out, or an integrated
High Performance Leadership
programme covering a range of developmental www.hpltraining.com
areas.
Convenient & Cost Effective: Choose the location Certified International Project Management
that suits you. Eliminate accommodation and travel www.cipmtraining.com
expenses and save time!
Certified: IQPC certificates awarded to attendees, Certified Financial Modeling Masterclass
plus access to exclusive certified courses in the www.financialmodelingmasterclass.com
regions we operate.
Master Financial Controller
All our public courses are also available in-house www.certifiedfinancialcontroller.com
For further information contact us at Tender preparation and Evaluation
+971 4 3642975 or email: training@iqpc.ae www.tenderpreparation.com
T: +971 4 3642975 F: +971 4 3631938 E: enquiry@iqpc.ae W: www.designandimplementcsr.com

3. Effectively Practicing CSR & Sustainability
Designing and implementing successful strategies and reports
Course timings: Registration will be at 08:00 on day one with the course commencing promptly at 08:30 each day and
concluding at 17:00. There will be two short breaks and an hour for lunch each day.
Day One: Monday 1 November 2010 Principles for the development of CSR strategy
development and reporting according to
The Evolution of CSR and Sustainability: international standards and guidelines
Understanding the New Concerns and • CSR self-assessment
Expectations • CSR strategy and programmes
• Global CSR standards
CSR and sustainable development concepts • Presentation of the most important global
• CSR and sustainable development standards:
• Definitions and interpretations o UN global Compact
• Triple bottom line approach of CSR (economic, o Global Reporting Initiative (GRI)
environmental and social responsibility) o EFQM Framework for CSR
The Importance and benefits of sustainability Principles for the development of sustainability
• Beyond legal compliance: incorporating reports according to international standards and
sustainability as an integral part of business guidelines
strategy • GRI guidelines
• Integrating sustainability in the corporate culture • Reporting on environmental responsibility
• Designing a sustainability strategy • Quality assurance
Legislation for CSR worldwide Interactive Exercise
• CSR in Europe and the Middle East
• Corporate governance & CSR Day Three: Wednesday, 3 November 2010
• CSR and climate change standards (Kyoto
Protocol / Gold Standards / EU Trends) Future trends and legislation for sustainability
The stakeholder approach and CSR Developing green products and services
• The importance of stakeholder focus • Measuring GHG emissions of services and
• CSR strategy products
• Global trends
Stakeholder Mapping and Sustainability
Best practices for measuring carbon footprint
Interactive Exercises • Global trends
Day Two: Tuesday, 2 November 2010 Interactive Exercise
Green marketing and cause related marketing Special focus: Costs and benefits of a CSR and
• Definitions Sustanability Strategy: it’s impact on YOUR
• CSR and responsible communication organisation!
Interactive Exercise
T: +971 4 3642975 F: +971 4 3631938 E: enquiry@iqpc.ae W: www.designandimplementcsr.com

4. Effectively Practicing CSR & Sustainability 5 WAYS TO REGISTER
On Line www.designandimplementcsr.com
Designing and implementing successful strategies and reports
Fax +971 4 363 1938
• 1-3 November 2010: Abu Dhabi, UAE Email enquiry@iqpc.ae
REGISTRATION FORM Phone +971 4 364 2975
Post IQPC Dubai FZ LLC
Please complete in BLOCK CAPITALS as information is used to produce delegate badges.
Please photocopy for multiple bookings. PO Box 502397
Dubai, UAE
TEAM DISCOUNTS
Team discounts available on request. Call +971 4 364 2975
for more information.
VENUE & ACCOMMODATION
Hotel and travel costs are not included in the registration fee.
For assistance in your travel and accommodation requirements,
please refer to details below:
Room Reservation
Special / corporate rate for room accommodation is available
in the hotel. You may contact the hotel directly as per the
details above quoting IQPC Middle East or the name of the
conference.
PRIORITY BOOKING FORM
* Discounts cannot be combined. * Payment prior to Conference is mandatory for attendance. Flight Reservation
* Discounts are not valid if payment is received after closing date. * Discount do not apply to workshop(s) only bookings Anuj Sachdev or Charo Marie
SNTTA Travel & Tours LLC Dubai.
Course Dates Location Early bird offer until Standard price Booking Code Tel: + 971 4 2829000
2 September 2010 Fax:+ 971 4 2829988
E- mail: iqpc@snttadubai.com
www.sntta.com
1-3 November 2010 Abu Dhabi, UAE US$ 3,250 US$ 3,750 19298.001
Please book as soon as you receive the venue details for
(Save US$ 500)
your convenience.
IQPC FZ LLC’S STANDARD TERMS AND CONDITIONS
PAYMENT
DELEGATE DETAILS • Payment is due in full at the time of registration and includes lunches, refreshments
and detailed course materials.
Please photocopy for additional delegates and/or delegate with different addresses • Your registration will not be confirmed until payment is received and may be subject to
Mr q Mrs q Ms q Dr q Other q cancellation.
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Email Telephone required to confirm your place, likewise if full payment has not been received before
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If you have not received an acknowledgement before the course, please call us to confirm your booking. permitted cancellations. No credit will be issued for any cancellations occurring
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• In the event that IQPC cancels an event for any reason, you will receive a credit for
PAYMENT METHODS 100% of the contract fee paid. You may use this credit for another IQPC event to
be mutually agreed with IQPC, which must occur within one year from the date of
We also accept payment by the following methods:
cancellation.
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in the event this conference is cancelled, rescheduled or postponed due to a fortuitous
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event, Act of God, unforeseen occurrence or any other event that renders performance
of this conference impracticable, illegal or impossible. For purposes of this clause,
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Account No.: 020-879714-100 Swift Code: BBME AEAD substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC
HSBC Bank Middle East Limited, Bur Dubai Branch, P.O. Box: 66, Dubai, UAE. reserves the right to alter or modify the advertised speakers and/or topics if necessary.
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PAYMENT TERMS
Payment is due upon receipt of invoice. Bookings received within 10 working days of the conference require a credit card number
to confirm your place. Payment prior to the event is mandatory for attendance. All bookings gaining the early bird discount must be
paid before the early bird date, otherwise the full rate will be applied and charged. In these instances payment of the full amount will
be required before entry to the event.