Crm
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The document discusses Customer Relationship Management (CRM) at Allied Bank. It outlines the bank's vision, mission, core values and CRM features. The bank installed the T24 software in 2011. Strengths include an online system, international debit cards and training for staff. Weaknesses include a lack of customer awareness and dissatisfaction. Competitors include Bank Al-Habib, Standard Chartered and Meezan Bank. The bank segments customers by deposits and handles complaints through an online help desk system. Future initiatives include installing solar panels.
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Southwest Airlines was founded in 1966 by Herb Kelleher and Rolling King to operate low-cost flights between Houston, Dallas, and San Antonio. They aimed to meet local travel needs by offering more convenient schedules and lower fares than competitors. Southwest initially set fares at $20 one-way, lower than rivals, and emphasized low costs through its point-to-point routing and operations at smaller airports. Though early flights had few passengers, Southwest grew through word-of-mouth advertising and a fun-loving brand emphasizing service and relationships. Today Southwest remains focused on customer service and low costs while continuing to expand its routes and network.
Industrial Marketing -Project
Crescent Steel and Allied Products Ltd faces challenges from increased Chinese competition due to CPEC, smaller plant sizes lacking economies of scale, and liquidity issues at PSMCL. It competes against Data Steel and Agha Steels. As an industrial product, it relies on B2B marketing like personal selling and CSR. Recommendations include targeting new sectors like water and construction, improving client engagement with online tracking, strengthening internal branding, and reducing manual work by digitizing processes.
Facebook insights- A form of free advertising
The document provides instructions for analyzing a Facebook page using Facebook Insights. It explains that Facebook Insights allows page admins to track user interaction and engagement over time to determine the best times and types of content to post. It outlines how to access Insights by selecting the page from the left sidebar and clicking on the Insights option. Insights displays key page metrics like page likes, views, and post reach, engagement, and types of interactions. It advises checking Insights regularly to track developments and patterns in a page's performance over time.
Advertising- Kurleez Brand Audit
The document proposes an advertising campaign for Kurleez brand potato chips. It suggests showing students studying and taking exams, then celebrating after results. The campaign would use social media quizzes, YouTube videos, and 30-second TV commercials. Kurleez chips are described as more flavourful and crunchier than plain chips due to their crinkle-cut ridges that hold more flavor. The goal is to position Kurleez as providing an energizing snack for students during their studies.
Afghanish international business Assignment
- Afghanish Restaurant is proposing to open a franchise location in Paraguay serving Afghan cuisine.
- Paraguay is overlooked by many tourists but has a hidden gem of a cuisine featuring beef, pork, lamb, milk, cheese and staple dishes like sopa Paraguaya and milanesas.
- The franchise aims to satisfy customers in Paraguay with the flavors of Afghan food and BBQ items while applying the Subway franchise model. Local chefs would be hired and menus and prices would be adapted to the Paraguayan market.
10 causes of project failure.
The document outlines 10 common reasons why projects fail: 1) poor planning and lack of clear goals, 2) inefficient documentation and tracking of progress, 3) poor leadership, 4) failure to set and manage expectations, 5) inadequately trained project managers, 6) inaccurate cost estimation, 7) lack of communication, 8) misaligned company culture or ethics, 9) competing priorities that drain resources, and 10) disregarding warning signs that a project may fail. Taking steps to avoid these issues such as thorough planning, clear documentation, strong leadership, proper training, accurate budgets, open communication, aligned values, and heeding signs of trouble can help projects succeed.
shakarganj (Any time beverages)
Shakarganj Food Products Limited is a medium-sized public company established in 2006 as part of the diversified Shakarganj Group. It operates a dairy division producing milk and other dairy products packaged in Tetra Pak, and a juice division producing juice concentrates and beverages for export and local markets. The company's products include milk, yogurt, juice concentrates, and packaged drinks. It aims to be a leading food company manufacturing high quality and consistent products.
Factors affecting selection of Islamic banks over conventional banks
This document is a research paper on factors affecting the selection of Islamic banks over conventional banks among business school graduates in Karachi, Pakistan. The paper includes an introduction, literature review, conceptual framework, methodology, results and analysis, conclusion, and recommendations. The methodology section describes how data was collected through a questionnaire of 234 respondents rated on a scale of 1 to 5. Results of chi-square and t-tests found the independent variables of Islamic banking concepts, Sharia compliance, contract-based relationships, and bank personnel behavior influence the dependent variable of selection of banking system. The conclusion is these factors affect graduates' selection and more education is still needed on Islamic banking concepts.
ChangHong Ruba
Changhong is a large Chinese electronics manufacturer with over 72,000 employees worldwide. It has been the top TV supplier in China for 18 years, selling one of every four TVs. Changhong has expanded globally with branches in Europe, Asia, and the Middle East, and products available in over 90 countries. In Pakistan, Changhong has partnered with Ruba Group to form Changhong Ruba, aiming to provide high-quality, affordable electronics and become a leading brand in Pakistan.
Fmea
FMEA is a step-by-step approach to identify potential failures in a design, manufacturing process, or product/service. It studies the consequences of failures and prioritizes them based on how serious the consequences are, how frequently failures occur, and how easily they can be detected. Originating in the 1940s, FMEA aims to eliminate or reduce the highest priority failures. The procedure involves assembling a cross-functional team to identify potential failure modes and their causes and effects. Failures are then ranked by severity, occurrence, detection, and risk priority to determine which should be addressed first through corrective actions.
Curiosity
This research examines adult curiosity and why people want to know everything. Through a questionnaire of 10 questions answered by 10 participants, the study found that curiosity varies by situation. Introverts are more curious about themselves while extroverts are curious about external topics like people, politics, and different countries. In conclusion, curiosity is an inner drive to gain knowledge by linking new situations to past experiences.
Csr at retail
This chapter discusses corporate social responsibility (CSR) reporting in the retail industry. It describes how retailers are increasingly reporting on their CSR initiatives in annual reports. Walmart and Gap are used as examples, mentioning their environmental and community efforts. The chapter then discusses frameworks for linking CSR strategically to a company's processes and products. It also examines the different types of CSR responsibilities for private companies, such as formal legal obligations and informal social expectations. Finally, it provides an overview of Boots Ltd.'s CSR report, which uses the Global Reporting Initiative's G3 guidelines to describe the company's CSR priorities and progress.
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Factors affecting selection of Islamic banks over conventional banks
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How To Check SIM Owner Name And CNIC Of Any Mobile Number
Thanks to the Pakistan Telecommunication Authority’s (PTA) online verification facilities, obtaining SIM owner information has become much easier. Here’s how to find the CNIC and SIM owner details by number:
Compose an SMS to 667: Open a new message on your SIM card and write “MNP”.
Send the SMS: Send this message to the shortcode 667.
Receive Information: Wait for a reply. A message containing the name of the SIM owner associated with the specific SIM number will be sent to you.
Additionally, you can visit or call your network service provider’s local customer care center to confirm the SIM registration status and owner’s name. This simplified procedure eliminates the need for extensive documentation and offers a convenient way to obtain necessary SIM details in Pakistan.
Check SIM Owner Details With Name Online
In Pakistan, there are various Android apps and software solutions available to check the SIM owner’s name by mobile number online. However, it is important to note that most of these apps have not been approved by the Pakistan Telecommunication Authority (PTA), and their use is not recommended. If you choose to use these apps, proceed with caution. Remember, the current law only permits the registration of five SIMs under one identity.
Always verify the validity of any software or tool you decide to use, as unauthorized access to SIM owner credentials may have legal consequences.
Check Jazz SIM Owner Name Details 2024
To check Jazz SIM owner name and details online, follow these steps:
Open the Messaging App: On your mobile phone, open the messaging app.
Create a New Message: Type “667” in the recipient field.
Write the Message: Type “MNP” in the message body.
Send the Message: Send the message using your Jazz SIM.
Wait for a Response: You will receive a message containing the SIM owner’s name and CNIC number associated with the Jazz SIM you are using.
Terms:
Codes can change at any time. Check the Jazz website if the code above has an error.
For further information, call the Jazz helpline.
You can check the Jazz SIM owner, registered address, and location by calling the helpline.
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How to Verify the Number of SIM Cards Registered under your CNIC?
If you want to check how many SIM cards are registered under your name, you can do it easily. Just go to your mobile network provider’s website or app. Look for the feature called “SIM Ownership CNIC Tracker.” Then, type in your CNIC number correctly. After you submit it, the system will show you a list of all the SIM cards registered under your name. It will tell you which ones are active (in use) and which ones are inactive (not in use). Check this list carefully to see if there are any SIM cards you don’t need anymore. If you find any inactive ones, you can remove them to make room for new ones. This is helpful if you’re trying to add a new SIM card but all the slots are full. If you have any questions or problems with the registered SIM cards, you can contact your mobile network provider’s customer support for help.. By doing this, you can manage your SIM cards better and make sure you’re using your slots efficiently.
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Check SIM Owner Details | +447490809237 | Sim Details in Pakistan
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Crm
- 2. Group members: Wajiha Zameer Muhammad Abbas Nydal Sheikh Customer Relationship Management
- 4. VISION To become a dynamic and efficient bank providing integrated solutions in order to be the first choice bank for the customers.
- 5. MISSION To provide value-added services to our customers. To provide high-tech innovative solutions to meet customers’ requirements. To provide a challenging work environment and reward dedicated team members according to their abilities and performance. To play a proactive role in contributing towards the society.
- 6. CORE VALUES Integrity Excellence in Service High Performance Innovation and Growth
- 7. CRM AT ALLIED BANK Building trust Allied bank CRM consist of IT software, services and team. Previously they were using uni-bank system In 2011 they installed T24.
- 8. FEATURES OF T24 Secure system. Hacking resistance. Transaction reversal. Expensive to install.
- 9. CRM FEATURES Enhancing productivity Mitigating risk Improving customer service
- 10. STRENGTHS 100% Online system. International visa debit card. Phone banking. 24/7 access. Training of staff with latest system. Power shutdown backup available. More than 55% market share of deposits all over Pakistan.
- 11. WEAKNESS Lack of awareness in customers. All branches are not uniformed. Customer never satisfies.
- 12. COMPETITIVE ANALYSIS Bank al-Habib Standard Charted Habib Metropolitan. Meezan Bank. Note: Mezaan bank and standard Charted are also using T24 software. Bank al-Habib is the biggest competitor in the context of services.
- 13. DEPOSIT BASED SEGMENTATION Deposits ratio is higher at allied bank which is its core competency. Corporate customers. Salaried people. Household. Saving accounts are more than current accounts. Branches near Industrial area has more current accounts.
- 14. CUSTOMER COMPLAINS Help Desk System Complains of customers are recorded in writing. Than it is emailed to related department. Online complain access is also available.
- 15. OTHER ACTIVATES Competition of BSM (banking service manager) between different branches. Than sponsor in sports. Online co-ordination with LUMS, BEHRIA university, NTS, ALLAMA IQBAL open university, SIUT.
- 16. FUTURE INITIATIVE Planning to install solar panels to avoid power problem. In those areas where there is a problem of power failure.
- 17. RECOMMENDATIONS No focus on Islamic window. Lack of awareness about Islamic banking. Should improve services of all branches if benchmarked with BANK AL-HABIB.
- 18. THANK YOU