CRG Training and Consultancy provides bespoke training and development solutions to help businesses succeed by developing their employees. Their programs use dynamic combinations of theory and experience to embed learning and enable lasting personal and organizational change. Their professional and award-winning consultants work closely with clients to design customized solutions that improve performance, change behaviors, and deliver long-term business results. CRG achieves visible results for clients and receives excellent feedback through their engaging and collaborative approach.

1. Developing you to where you want to be and beyond
Award winning learning and development specialists, CRG Training and Consultancy provide
bespoke solutions that deliver business success by developing your people.
Designed to develop you to where you want to be and beyond our truly memorable and
engaging programmes embed learning through a dynamic combination of theory and
experience, enabling individuals and the business to see and feel the change that has taken
place. With a training solution designed specifically to meet your needs by our professional,
experienced and award winning partners our service improves performance, changes behaviour
and delivers long term results for business success.
Our expertise lies in getting to the heart of your development needs. Working closely with you
to understand your business, its culture, challenges and aspirations, we provide you with an
innovative and effective learning and development experience that encompasses the whole
training cycle and delivers exceptional personal and business results. Our track record of
achieving visible results and receiving excellent feedback and commendations from participants
and stakeholders speaks for itself.
Our collaborative and encouraging style instils confidence in your employees to fully participate
and explore their skills, behaviours and abilities. We inspire them to return positive, enthusiastic
and empowered to apply what they have learnt both personally and corporately.
CRG Training and Consultancy. Tel: 01508 539908. Email: enquiries@crgtrainingandconsultancy.com
www.crgtrainingandconsultancy.com. © CRG Training and Consultancy 2016
Welcome to CRG Training and Consultancy
Christine Goose
Christine gained expertise in Management Development and Core Soft Skills Development as the management
trainer for a UK wide Construction Services organisation. This included being a coach for their ground breaking,
award winning behavioural safety programme and an Ambassador and Trainer for their Coaching Programme.
Christine has a wealth of experience in Customer Services and Management acquired from seventeen years with a
major global financial services provider, where she fulfilled a variety of customer service and management roles.
Christine achieved the CIB Certificate in Banking and Management in Banking at Associate Level.
A registered trainer with the Chartered Management Institute, Christine holds the CIPD Certificate in Training
Practice and is Belbin Team Roles accredited. Christine has a passion for training and developing people to meet
their full potential and delivers challenging yet supportive feedback.
Training and Consultancy
The Partners
are professional and award winning.
achieve long term results through creative training innovations.
engage people through memorable learning experiences.
Rosanne Goose, FITOL
Rosanne has over 12 years experience in Learning and Development and Management gained in one of the largest
insurance groups in the world and in a UK wide Construction Services organisation. She holds the Certificate in
Training Practice and Diploma in Training and Occupational Learning and is a registered trainer with the Chartered
Management Institute. Rosanne has operated at both operational and strategic levels with expertise gained in HRD
Strategy, Leadership and Management Development, Building Self Awareness, Soft Skills Development, Creating a
Coaching Culture and Talent Management. She delivers challenging yet supportive feedback in both a group and one
to one environment utilising psychometric tools, her own insights and 360 feedbacks. Rosanne is Belbin Team Roles
accredited and qualified in MBTI Myers Briggs and BarOn EQI Emotional Intelligence.
CRG Awards:
2010 Training Journal Awards: Best Training Partnership and TJ’s Special Achievement Award
Finalist: Best Customer Service
In their careers, Christine and Rosanne have also won the following awards:
2008 Training Journal Awards: Best Change Management Programme Award
2008 Training Journal Awards: Finalist: Learning and Development Professional of the Year. (Rosanne Goose)
2007 National Training Awards: UK National Training Award Winner
2006 National Training Awards: Highly commended

2. are professional and award winning.
achieve long term results through creative training innovations.
engage people through memorable learning experiences.
As CRG Training and Consultancy, Christine and Rosanne are delighted and
privileged to have the opportunity to share their expertise, experience and passion
for learning and development.
We have worked in sectors as diverse as Retail, Construction and Manufacturing
and for businesses large and small. The projects we have been involved in have
been varied and represent our flexible, creative approach and broad range.
In essence we like to help our clients solve their problems, grow their businesses,
live their values and achieve their vision and goals by creating and delivering
learning and development strategies and programmes that develop their people.
From one day supervisor training workshops to 12 month management
development programmes; supporting UK wide businesses moving to a shared
services model by providing bespoke skills and customer service training and
designing a customer service desk prompt, to helping a small manufacturer
develop their vision and values; 1:1 coaching, designing competencies and 360
feedbacks to providing Belbin Team Roles Reports and feedback to a team of
Senior Managers from all members of a joint venture on an outdoor team building
event: we’ve done it.
Our partnering approach means that our clients work directly with us and we
design and deliver the project. Should we need additional expertise or resource we
work with our carefully selected partners to deliver the right solution for our client.
CRG Training and Consultancy. Tel: 01508 539908. Email: enquiries@crgtrainingandconsultancy.com
www.crgtrainingandconsultancy.com. © CRG Training and Consultancy 2016
Welcome to CRG Training and Consultancy
Training and Consultancy
We are accredited in:
Belbin Team Roles
MBTI Myers Briggs
BarOn EQI Emotional Intelligence
What we do:
Developing you to where you want to be and beyond
CRG Training and Consultancy are specialist training providers in:
Management Development
Supervisor Training
Customer Service
Shared Services Skills
Team Working and Relationships
Collaborative Working
Personal Development
Behavioural Change
360 Feedback
Coaching
Interpersonal and Soft Skills
Talent Assessment and Development
The CRG Guarantee
As your goals are our goals we guarantee that we will spend time finding out about your business and what you
want to achieve. We will design a training solution specifically to meet your needs.
The feedback we receive on our training is so good that we guarantee the quality of our training and that your
employees will return positive, enthusiastic and empowered about using what they have learnt to benefit your
business.
We know that it’s the changes that are made back in your business that help you achieve your goals. That’s why we
guarantee that we will work with you to identify and track the changes made and the contribution they have made
to your business success.