CREATIVE:
COMPLEX:
COMMERCE:
RESPECTING THE
CUSTOMERS’ BRAND
WHILE INTEGRATING
NEW TECHNOLOGIES
A little about us.......
Session Digital / Magento Logos

Spice Girls slide
What makes Ecommerce effective?
Image from Magento slide of the separate componants

Image of consumer & brand



   Product Development/   Manufacturing/ Suppliers/        Inventory/ Shipping     Accounting & Finance
       Purchasing               ERP System                     Fulfillment




      Web/ Content                             Marketing                         Customer Service
      Development                                                                   & Support
We‟re all
developers,
right?

Why should we
care about
brand?
Technology’s role?
Latest thing? Emperor's new clothes?

Images – some examples of ridiculous situations (eg over-engineered
    Does this
things)


    enhance the
    brand?
So what is Branded Ecommerce?



       Al’s Connected Spaces/Touchpoints
Technology
should not limit
your ambitions
Technology enhances brand
                  We believe:

                  that merchants should harness
                  in helping all merchants and
                  technology, compete, save time,
                  developers not the other way
                  around. Technology solutions just
                  share ideas, grow, and frankly
                  should be future-proof and meet
                  make more money—faster.
                  their needs, not enslave them
                  with confusion and costs.
What does this
mean for
merchants?

Branded
innovation....
What is Magento today?
                 • An eco-system of
             •   Magento
                   services and
                 Enterprise is
                   partners

                 not.... around your
                 • Built
                     needs
             •     An “Out of the Box”
                 • solution range of
                      Huge
                      additional „plug-in‟
             •     “One size fits” all solution
                      services

             •   • A ready made store
                      Wide range of
                      specialist partners
Why?
Ownership and Control
speed to              tailored
                market              solutions



             feature set            ownership




What does that mean for business?
Licensing costs
                          Development budget




               £££                                  £££

                       Licensing costs                        Development budget




What does that mean for business?        Best use of budget
So why do clients love Magento?

A unique store for
a unique business

Image of crazy „store‟
Femininity     Quality

Ease of wear   Accessible

Effortless     Chic
Huge real estate
given to hero
products
Ease /
Accessibility

Simple roll-over
product detail
Edgy / Attitude

          Style

          Exclusive / Aspiration
 Edgy / Attitude
      Style
Status / Exclusive
Friends Store
100s of artists
Huge back catalogue
Global reach
Local market focus
UK
                                           Germany



                                  France



                                              Italy

                     Spain




European consumer base
Technology enabling access
Fans want artists - not labels
Access to
 exclusive QR
      SESSION
 contentCODE

 Order at gig,
 delivered to
 home


Consumer choice
How flexible can Magento get?
20 Depots
across UK

„000s of
customers

Add value

Tools/services
/technology
Targeted CRM Newsletters
•   Relevance and Context
•   Product Range, Prices
•   Segmented by audience
•   Dynamic Product Recommendations
•   Expert Opinion
Thanks! Any
Questions?

Creative complex commerce: Respecting the Customers’ brand while integrating new technology