The document outlines the challenges and accomplishments of Egypt's Consumer Protection Agency (CPA). It discusses establishing consumer education programs, handling consumer complaints, coordinating with government authorities, and forming partnerships with consumer organizations. However, many consumer organizations lack resources and capacity. The CPA aims to develop these organizations through training, funding, and establishing relationships between local and central organizations using a bottom-up approach. This will help empower consumer organizations and improve consumer protection in Egypt.

1. Challenges and Accomplishments