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The document is an issue of a magazine called EYB for early years educators and business owners. The magazine's topics include how to keep early years staff, perfecting your team, making your business sustainable, book reviews, industry events, and a quiz on educator types. It provides professional development and business strategies for those in the early education field.
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This document discusses stepping outside one's comfort zone. It shares a quote by Dr. Seuss about having the ability to choose one's own direction. It notes that running a business may require decision making that takes one outside their comfort zone. The author recounts overcoming their fear of heights by climbing a mountain in Switzerland. They advise talking through potential new challenges with others, planning thoroughly, and keeping an open mind to learning. The document encourages the reader to consider what they could achieve if they took a risk and everything went right.
Landlord Action Customer Service Workshop
Landlord Action Customer Service WorkshopEarly Years Business (associated with Make Marketing Simple)
This document provides guidance on customer service for Landlord Action Ltd. It discusses who their customers are, taking several calls per day, and the importance of good listening skills, empathy, follow-up, and courtesy when providing customer service. It also outlines building relationships by role playing customer scenarios and feedback. Principles of good customer service include listening, empathy, follow-up, courtesy, and completeness. Customer requirements should be handled by listening and responding promptly, being assertive, applying knowledge to meet needs, and recording and apologizing for any complaints while offering solutions.Vanessa C Coaching
The document discusses coaching services provided by Vanessa C Coaching. It describes coaching for various levels including board level executives, directors, senior leadership, women's leadership, and maturity coaching. It emphasizes goal-oriented coaching to enhance organizational and personal performance. Services are tailored for clients and focus on confidentiality, defining issues, and creating stepping stones to reach success. Cutting-edge techniques are brought in to improve business performance.
Early Years / Child Care Business Promotional Magazine
Early Years / Child Care Business Promotional MagazineEarly Years Business (associated with Make Marketing Simple)
The document discusses the importance of ongoing training and professional development for early years practitioners. It notes that while training is key to ensuring high quality early education, local authority funding for training has been reduced in many areas. It provides advice on identifying specific training needs through skills gap analyses, linking training to individual goals, and sourcing affordable training options through utilizing in-house skills, online resources, collaborative working, and negotiating discounts. The overall message is that reflective practices around training are important to continue meeting the development needs of early years workforces.Shell UK Feel the Fear But Do it Anyway Motivational Talk
Shell UK Feel the Fear But Do it Anyway Motivational Talk Early Years Business (associated with Make Marketing Simple)
This document discusses Devron and Vanessa's journey starting businesses after being made redundant. It describes how they evaluated opportunities presented by their redundancy, created a business plan to bring their vision to life, and developed products and services in consulting, media production, and forex education. It also covers how they managed money, maintained work-life balance, and ultimately found success through their willingness to take chances despite fear.More from Early Years Business (associated with Make Marketing Simple) (7)
5 Simple Steps to Build a Content Marketing System
5 Simple Steps to Build a Content Marketing System
Early Years / Child Care Business Promotional Magazine
Early Years / Child Care Business Promotional Magazine
Shell UK Feel the Fear But Do it Anyway Motivational Talk
Shell UK Feel the Fear But Do it Anyway Motivational Talk
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- 1. How to keep your early years staff Issue 1 - Spring 2014 EYB Springs into Action www.eybmag.com The Art of Perfecting Your Team Business Sustainability Series Part 1 - 6 ways to turn your business into a sustainable success The Leadership & Business Magazine for Early Years Book Bites - Events - Essentials - EYB on the streets Which type of educator are you? - see inside
- 2. How to keep your early years staff Issue 1 - Spring 2014 EYB Springs into Action www.eybmag.com The Art of Perfecting Your Team Business Sustainability Series Part 1 - 6 ways to turn your business into a sustainable success The Leadership & Business Magazine for Early Years Book Bites - Events - Essentials - EYB on the streets Which type of educator are you? - see inside
- 3. How to keep your early years staff Issue 1 - Spring 2014 EYB Springs into Action www.eybmag.com The Art of Perfecting Your Team Business Sustainability Series Part 1 - 6 ways to turn your business into a sustainable success The Leadership & Business Magazine for Early Years Book Bites - Events - Essentials - EYB on the streets Which type of educator are you? - see inside
- 4. How to keep your early years staff Issue 1 - Spring 2014 EYB Springs into Action www.eybmag.com The Art of Perfecting Your Team Business Sustainability Series Part 1 - 6 ways to turn your business into a sustainable success The Leadership & Business Magazine for Early Years Book Bites - Events - Essentials - EYB on the streets Which type of educator are you? - see inside