Unit 2 Marketing Essentials
Marketing Essentials
Introduction
This unit is designed to introduce students to the principles of marketing, enabling
them to develop a basic marketing plan and to employ elements of the marketing
mix to achieve results. While they will learn the underpinning theories and
frameworks, they will also be able to relate these to real-world examples, including
products/services that they encounter in their own daily lives.
In Marketing Skills training course, delegates will be introduced to the entire process of marketing and see how each area can benefit their organization.
By the end of this course the delegates will be able to:
Understand historical approaches to marketing and how marketing process works in practice
Analyse your company in relation with your competitors & by examining your customers’ decision making process
Segment the market, target each segment and use a marketing mix to address each segment as part of your marketing strategy
Use product life cycle to decide on your marketing strategy
Set your pricing strategy using a variety of methods and in line with supply and demand
Identify distribution channels and setup various ways to get your products to customers ahead of your competitors
Use four main elements of promotion to popularise your products
Follow a number of well-established marketing guidelines to maximise your chances of success
Call: 00971 4 3974905
WhatsApp:- 00971508530428 / 00971504130424 / 00971503068426
Email: mail@zabeelinstitute.ae
Unit 2 Marketing Essentials
Marketing Essentials
Introduction
This unit is designed to introduce students to the principles of marketing, enabling
them to develop a basic marketing plan and to employ elements of the marketing
mix to achieve results. While they will learn the underpinning theories and
frameworks, they will also be able to relate these to real-world examples, including
products/services that they encounter in their own daily lives.
In Marketing Skills training course, delegates will be introduced to the entire process of marketing and see how each area can benefit their organization.
By the end of this course the delegates will be able to:
Understand historical approaches to marketing and how marketing process works in practice
Analyse your company in relation with your competitors & by examining your customers’ decision making process
Segment the market, target each segment and use a marketing mix to address each segment as part of your marketing strategy
Use product life cycle to decide on your marketing strategy
Set your pricing strategy using a variety of methods and in line with supply and demand
Identify distribution channels and setup various ways to get your products to customers ahead of your competitors
Use four main elements of promotion to popularise your products
Follow a number of well-established marketing guidelines to maximise your chances of success
Call: 00971 4 3974905
WhatsApp:- 00971508530428 / 00971504130424 / 00971503068426
Email: mail@zabeelinstitute.ae
You are about to study (marketing), is as old as civilization. If this is true, then from where comes the idea that marketing is a 21st century concept? Study to discover the truth my students. Those who say that the concept of marketing is an emerging topic is business probably speak out of ignorance and do not understand that marketing has its roots right from the Garden of Eden. What could Eve had told Adam about the fruit that had to ability to make the man disobey God is called marketing. Till tomorrow only Eve alone knows what she told Adam that convinced him to eat the fruit. What she did is called word of mouth marketing. Hope you understand. Therefore although marketing is talked and discussed in business terms today, its origin goes back to the ancient civilization when man used symbols, signs and material artifacts to transact and communicate with others. Modern marketing revolves around the concepts, which are age old. The first signs that man made to communicate with others gave birth to the idea of marketing. The evolution of marketing has made it a structured discipline to study; otherwise marketing did exist in the ancient past.
LO1 Understand the concepts of marketing in a services industry context
Core concepts: definition of marketing, customer needs, wants and demands, product and services markets, value, customer satisfaction/retention, quality, cost/benefits, efficiency/effectiveness, profitability, the growth of consumerism, strategic/tactical marketing, reasons for growth, marketing as a business philosophy, relationship marketing, changing emphasis of marketing Marketing environment: micro environment of the company; stakeholders eg suppliers, intermediaries, owners, financiers, customers, competitors, local residents, pressure groups; macro environment demographics eg economy, society, ecology, technology, politics, legal, culture; strengths, weaknesses, opportunities and threats (SWOT) analysis; political, economic, social, technical (PEST) analysis; Porter’s competitive forces Consumer markets: central role of the customer, customer culture, models and types of behaviour, consumer orientation (internal and external), competitor orientation, decision process, value chain, value and satisfaction, long-term relationships Market segmentation: principles of segmentation, targeting and positioning, segmentation bases eg geographic, demographic, behavioural, lifecycle stage, income, gender Ethics and social responsibility: sustainability, social audit, public relations, legal and regulatory considerations, public policy, third world issues, trends eg green issues, environmentalism, pressure groups Services industry context: contexts eg hospitality, travel, tourism, sports, leisure, recreational industries, public, private, voluntary (not-for-profit) sectors
This PowePoint presentation is a support visual aid/tool presentation of instructional materials in Marketing Principles intended for basic core subject in the undergraduate courses of Bachelor of Science in Business Administration and other business cluster courses in Marketing Communications.
You are about to study (marketing), is as old as civilization. If this is true, then from where comes the idea that marketing is a 21st century concept? Study to discover the truth my students. Those who say that the concept of marketing is an emerging topic is business probably speak out of ignorance and do not understand that marketing has its roots right from the Garden of Eden. What could Eve had told Adam about the fruit that had to ability to make the man disobey God is called marketing. Till tomorrow only Eve alone knows what she told Adam that convinced him to eat the fruit. What she did is called word of mouth marketing. Hope you understand. Therefore although marketing is talked and discussed in business terms today, its origin goes back to the ancient civilization when man used symbols, signs and material artifacts to transact and communicate with others. Modern marketing revolves around the concepts, which are age old. The first signs that man made to communicate with others gave birth to the idea of marketing. The evolution of marketing has made it a structured discipline to study; otherwise marketing did exist in the ancient past.
LO1 Understand the concepts of marketing in a services industry context
Core concepts: definition of marketing, customer needs, wants and demands, product and services markets, value, customer satisfaction/retention, quality, cost/benefits, efficiency/effectiveness, profitability, the growth of consumerism, strategic/tactical marketing, reasons for growth, marketing as a business philosophy, relationship marketing, changing emphasis of marketing Marketing environment: micro environment of the company; stakeholders eg suppliers, intermediaries, owners, financiers, customers, competitors, local residents, pressure groups; macro environment demographics eg economy, society, ecology, technology, politics, legal, culture; strengths, weaknesses, opportunities and threats (SWOT) analysis; political, economic, social, technical (PEST) analysis; Porter’s competitive forces Consumer markets: central role of the customer, customer culture, models and types of behaviour, consumer orientation (internal and external), competitor orientation, decision process, value chain, value and satisfaction, long-term relationships Market segmentation: principles of segmentation, targeting and positioning, segmentation bases eg geographic, demographic, behavioural, lifecycle stage, income, gender Ethics and social responsibility: sustainability, social audit, public relations, legal and regulatory considerations, public policy, third world issues, trends eg green issues, environmentalism, pressure groups Services industry context: contexts eg hospitality, travel, tourism, sports, leisure, recreational industries, public, private, voluntary (not-for-profit) sectors
This PowePoint presentation is a support visual aid/tool presentation of instructional materials in Marketing Principles intended for basic core subject in the undergraduate courses of Bachelor of Science in Business Administration and other business cluster courses in Marketing Communications.
Marketing is the process of identifying customers and "creating, communicating, delivering, and exchanging" goods and services for the satisfaction and retention of those customers. It is one of the primary components of business management and commerce Marketing is everywhere. Everything from presenting yourself for a job interview to selling your products includes marketing. Main objective of any company is to gain profits which can be achieved only through marketing of the products. Marketing enables the companies to create demand and earn profits. If these two aspects are not taken care of, then the company will not survive in the market.
“Marketing is an organizational function and a set of processes for creating, communicating, and delivering value to customers, and for managing customer relationships in ways that benefit the organization and its stakeholders.” – (American Marketing Association)
“Marketing is a social process by which individuals and groups obtain what they need and want through creating, communicating, and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.” – (Philip Kotler)
Thus it can be safely said that a company reaches its customer through marketing and communicates to them about the products and services offered by the company.
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Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
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1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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COURSE SYLLABUS -principle of marketing.docx
1. Page 1 of 5
HOLY FACE OF JESUS LYCEUM OF SAN JOSE INC.
285 Mabolo St. Cor. Sampaguita St., San Jose, Rodriguez, Rizal
SENIOR HIGH SCHOOL
Grade: 11
Semester: 2nd
Semester
Subject Title: Principles of Marketing (PM)
Subject Description: The course deals with the principles and practices in marketing goods and services. It also focuses on the development of integrated marketing
programs that will help grow businesses.
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES LEARNING
RESOURCES
Chapter 1:
Marketing Principles and
Strategies
1. What is marketing and its
traditional approaches?
2. Goals of marketing
3. Contemporary approaches to
marketing
The learners demonstrate
an understanding of…
the marketing principles,
goals, and traditional and
contemporary approaches
to marketing
The learners shall be able to…
plot marketing goals and
approaches for product or
service
The learners…
1. define and understand marketing Principles of Marketing
(Edet Baniaga)
2. describe the traditional approaches
to marketing
3. discuss the goals of marketing
4. identify and explain contemporary
marketing approaches
Chapter 2:
Customer Relationship:
Customer Service
the value of customer
relations and customer
service
develop a program for customer
service
5. define “relationship marketing”
6. explain the value of customers
7. identify and describe “relationship
development strategies”
8. illustrate successful customer
service strategy in the Philippine
business enterprise
COURSE SYLLABUS
2. Page 2 of 5
Chapter 3:
Market Opportunity Analysis and
Consumer Analysis
1. Strategic Marketing versus
Tactical Marketing
2. The Marketing Environment
3. Marketing Research
4. Consumer and Business
Markets
5. Marketing Segmentation,
Market Targeting, and
Market Positioning (STP)
the importance of
information, the market
characteristics affecting
consumer behavior, and the
bases of market
segmentation
conduct marketing research,
interpret market buying behavior
on product or service, and
identify the product or service
target market
9. distinguish between strategic and
marketing planning in terms of
objectives and processes
10. analyze the elements of macro- and
micro-environment and their
influence to marketing planning
11. define marketing research, its
importance to a business enterprise
and identify the steps in marketing
research
12. describe the consumer and business
markets
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES LEARNING
RESOURCES
13. differentiate the buying behavior
and decision making of individual/
household customer versus the
business (organizational) customer
Principles of Marketing
(Edet Baniaga)
14. identify and segment market for a
product or service
15. select the appropriate target market
segment and its positioning
Chapter 4:
Developing the marketing mix
the essence of the new
product development,
pricing, placing
(distribution), and
promoting a product or
service
design a new product or service,
decide types of pricing
approach, and choose
distribution methods and
promotion tools that respond to
market trends
16. define a product and differentiates
the product, services, and
experiences
17. identify and describe the factors to
consider when setting prices and
new product pricing and its general
pricing approaches
18. discuss the structure of distribution
channels, its functions, and the
nature of supply chain management
3. Page 3 of 5
19. define and identify relevant
promotional tools, namely,
advertising, sales promotion,
personal selling, public relations,
and direct marketing to create
awareness and persuade the target
market to buy the product or
patronize the service
Chapter 5:
Managing the Marketing Effort
(The Marketing Process)
1. Market analysis
- SWOT Analysis
2. Marketing planning
3. Marketing implementation
4. Marketing control
the necessity of a marketing
plan in business
create a new product or service
design and pricing, and
promotion and distribution
strategies
20. explain the relationship between
market analysis, planning,
implementation, and control
LEARNING
RESOURCES
21. analyze the company’s situation,
markets, and environment (the
marketing audit and SWOT analysis)
Principles of Marketing
(Edet Baniaga)
22. identify target market and
positioning
4. Page 4 of 5
CONTENT CONTENT STANDARD PERFORMANCE STANDARD LEARNING COMPETENCIES LEARNING
RESOURCES
23. explain the significance of the
marketing mix to motivate the
potential market to buy the product
or service (the marketing plan)
Principles of Marketing
(Edet Baniaga)
Chapter 6:
Workshop and Presentation of
Marketing Plan
and proper interpretation of
marketing strategies
through workshop and
presentation
orally defend the mini-marketing
plan to a group of marketing
professionals
24. integrate the marketing concepts
and techniques learned by
preparing a marketing plan
25. present a mini-marketing plan,
orally and in writing
References:
Ac-ac, Maria Victoria M. Principles of Marketing, Revised Ed., Pasig: Anvil Publishing, Inc., 2014
Armstrong, Gary. Marketing: An introduction 11th
, Global ed. Harlow, England: Pearson, 2013.
Go, Josiah. Contemporary Marketing Strategy in the Philippine Setting, Manila: National Bookstore, 1996.