The document outlines specifications for a Courier Cargo Management System (CCMS) that will automate operations for a courier company. It describes the system's objective to maintain information on bookkeeping, accounting, shipments, customers, products, agents and users. It provides guidelines for efficient truck turnaround, including processing documentation at reception and assigning job numbers. It also includes proposed menu designs, database schemas and tables, and descriptions of screens and reports to track exporters, consignees, shipments, expenses and more.