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Cost-to-Serve Analytics with ImpactECS
Consumer Packaged Goods
Do you know the
cost to serve your
customers?
Effective cost-to-serve programs
account for all activities at each step of
the supply chain involved in getting a
specific product to a unique customer.
“Profitability analysis is used to address
many strategic business challenges with
67 percent leveraging it for overall
supply chain optimization.”
Source: “Cost-to-Serve Methodologies: Analysis You Can’t Afford to Ignore”, Accenture
Consumer Packaged Goods (CPG) companies face a wide
range of challenges to grow profits
Volatile raw
material costs
Rising trade
promotion spending
Increasing distribution and
transportation costs
Raw material and commodity
prices can shift due to market
demand, supplier changes,
governmental policies, and other
unforeseen circumstances.
The second highest cost for CPG
companies beyond COGS, trade
promotion spending is increasing
due to competition from private
label brands and price
consciousness of consumers.
With retailers growing clout in
distribution negotiations, forcing
CPG companies to hold more
inventory and provide more
deliveries which ultimately
increases costs.
Main issues for decreasing margins of many CPG companies
Source: “Cost-to-Serve Analysis”, TATA Consultancy Services
True profitability
requires a detailed
understanding of
costs.
Effective cost-to-serve programs uncover the true profitability of
every customer and product by providing detailed Profit & Loss
statements for EVERY business dimension.
Handling Costs Order Picking Costs Labor Costs Raw Material Costs
Transportation Costs Sales Costs Miscellaneous Costs
A wide range of costs are needed to
calculate accurate Cost-to-Serve results.
CPG companies are
still using outdated
tools to calculate
costs and profits.
79%
21%
17% 17%
4% 4%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Spreadsheet
model with
manual and/or
automatic data
feeds
Network and/or
inventory
modeling
software
ERP software
module
In-house
developed
database
application with BI
Don't know/Not
applicable
Other
Nearly 80% of CPG companies
are using spreadsheets to build
and maintain some or all of their
cost-to-serve models.
Source: “Cost-to-Serve Methodologies: Analysis You Can’t Afford to Ignore”, Accenture
Spreadsheet
analytics has
limitations.
Challenges with spreadsheets include
• Integrity of data due to manual interactions and
inconsistent assumptions
• Data not easily shared across the organization
• Multiple versions of the truth exist
• Not scalable for large data sets
• Auditing and security not inherent and difficult to enforce
35% of spreadsheet users admit they are
fully aware that the spreadsheets used to
manage their most important business
processes have errors.
Source: Deloitte
ImpactECS offers end-to-end visibility
into your company’s costs and profits
Centralized cost and profitability
platform configurable to handle
unique business rules
Harmonized data to allow for
true analysis and comparisons
Scalable architecture to handle
large data sets and calculate an
unlimited number of scenarios
High-performance calculation
engine to deliver answers quickly
and more accurately than
spreadsheets or offline systems
Benefits of ImpactECS:
● Centralized and highly configurable cost and profitability platform
● Modeling and scenario management capabilities owned by
business lines, not IT
● Tightly integrated with existing infrastructure
● Unlimited cost detail for products, activities and routings
● Integrated sandbox environment
● Controlled and secure access with full auditing capabilities
ImpactECS is a robust cost and
profitability platform designed to
handle cost-to-serve analytics.
ImpactECS
offers visibility
into costs and
profits at every
level of detail.
ImpactECS gives you the
ability to view high level
profitability, detailed
cost-to-serve, and
granular product cost
results in one system.
Natural cost detail calculated for every
raw material, WIP, or finished good.
Specific costs for each
activity required to get
goods to customers.
Dashboards provide visual
representation and drill-
down capabilities.
Make Better Business
Decisions Starting Today
Email
sales@3csoftware.com
Call
770.956.7744
Social

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Cost to-Serve overview for Consumer Packaged Goods Companies

  • 1. Cost-to-Serve Analytics with ImpactECS Consumer Packaged Goods
  • 2. Do you know the cost to serve your customers? Effective cost-to-serve programs account for all activities at each step of the supply chain involved in getting a specific product to a unique customer. “Profitability analysis is used to address many strategic business challenges with 67 percent leveraging it for overall supply chain optimization.” Source: “Cost-to-Serve Methodologies: Analysis You Can’t Afford to Ignore”, Accenture
  • 3. Consumer Packaged Goods (CPG) companies face a wide range of challenges to grow profits Volatile raw material costs Rising trade promotion spending Increasing distribution and transportation costs Raw material and commodity prices can shift due to market demand, supplier changes, governmental policies, and other unforeseen circumstances. The second highest cost for CPG companies beyond COGS, trade promotion spending is increasing due to competition from private label brands and price consciousness of consumers. With retailers growing clout in distribution negotiations, forcing CPG companies to hold more inventory and provide more deliveries which ultimately increases costs. Main issues for decreasing margins of many CPG companies Source: “Cost-to-Serve Analysis”, TATA Consultancy Services
  • 4. True profitability requires a detailed understanding of costs. Effective cost-to-serve programs uncover the true profitability of every customer and product by providing detailed Profit & Loss statements for EVERY business dimension.
  • 5. Handling Costs Order Picking Costs Labor Costs Raw Material Costs Transportation Costs Sales Costs Miscellaneous Costs A wide range of costs are needed to calculate accurate Cost-to-Serve results.
  • 6. CPG companies are still using outdated tools to calculate costs and profits. 79% 21% 17% 17% 4% 4% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Spreadsheet model with manual and/or automatic data feeds Network and/or inventory modeling software ERP software module In-house developed database application with BI Don't know/Not applicable Other Nearly 80% of CPG companies are using spreadsheets to build and maintain some or all of their cost-to-serve models. Source: “Cost-to-Serve Methodologies: Analysis You Can’t Afford to Ignore”, Accenture
  • 7. Spreadsheet analytics has limitations. Challenges with spreadsheets include • Integrity of data due to manual interactions and inconsistent assumptions • Data not easily shared across the organization • Multiple versions of the truth exist • Not scalable for large data sets • Auditing and security not inherent and difficult to enforce 35% of spreadsheet users admit they are fully aware that the spreadsheets used to manage their most important business processes have errors. Source: Deloitte
  • 8. ImpactECS offers end-to-end visibility into your company’s costs and profits Centralized cost and profitability platform configurable to handle unique business rules Harmonized data to allow for true analysis and comparisons Scalable architecture to handle large data sets and calculate an unlimited number of scenarios High-performance calculation engine to deliver answers quickly and more accurately than spreadsheets or offline systems
  • 9. Benefits of ImpactECS: ● Centralized and highly configurable cost and profitability platform ● Modeling and scenario management capabilities owned by business lines, not IT ● Tightly integrated with existing infrastructure ● Unlimited cost detail for products, activities and routings ● Integrated sandbox environment ● Controlled and secure access with full auditing capabilities ImpactECS is a robust cost and profitability platform designed to handle cost-to-serve analytics.
  • 10. ImpactECS offers visibility into costs and profits at every level of detail. ImpactECS gives you the ability to view high level profitability, detailed cost-to-serve, and granular product cost results in one system. Natural cost detail calculated for every raw material, WIP, or finished good. Specific costs for each activity required to get goods to customers. Dashboards provide visual representation and drill- down capabilities.
  • 11. Make Better Business Decisions Starting Today Email sales@3csoftware.com Call 770.956.7744 Social