CORE Group 2011 - SixBlue Data
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Community health workers feel positively about using mobile health (mHealth) technologies to support their work. However, several considerations are important for effective mHealth solutions. First, the needs of end users, especially community health workers and the people they serve, should be understood and prioritized. Second, all relevant stakeholders must provide input into solutions to ensure functionality, usability, and potential for scale-up. Finally, the context including technology infrastructure, power availability, and data needs must inform appropriate technology choices. The key is developing people-centered mHealth solutions that serve program objectives and can work effectively in the field.
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CORE Group 2011 - SixBlue Data
- 1. How Do Community Workers Feel about mHealth?CORE Group Spring Session 2011
- 3. Awaiting Data Input – Haiti (Save the Children USA)
- 4. Survey Coordinator – Bolivia (Save the Children USA)
- 5. Microfinance Registries – Myanmar (Save UK)
- 6. Laptop Netbook PDA The Tools Cell Phones
- 7. Because it is everywhere…
- 8. Start with the end-user in mind. How can mobile technology help them do what they’re already doing? - Adam Slote Chief Health Advisor, USAID Global Health, GH Mini U, October 2010
- 9. The Users
- 10. “People don't want to have apps which solve what YOU think are problems They want apps which solves what THEY think is a problem.” - Christopher Kusek (@CXI), retweeted by Ed Jezierski (@edjez) 3 May 2011
- 11. The Users Photo: CommCare – Futures Group, 18 Dec 2009
- 12. Each technology deployment has unique characteristics and needs.
- 14. Program
- 15. M&E
- 16. IT
- 17. Field Staff
- 18. CHW
- 20. The solution must satisfy the program need. But, it must work in the hands of the User.
- 21. It’s not about technology… it’s about People.
- 23. Technology is becoming easy... Problems can be solved - they are technical!
- 24. The Challenge is: Point of interaction between user and beneficiary
- 25. How should I begin?
- 26. Technology Solution Criteria Functionality - What can it do? Usability - Can it be used? Scalability – Can it be used on a wider scale?
- 29. Functionality Technology serves your “What”… …not the other way around. Resist forcing your “What” to fit the “How”.
- 30. Usability Technology always works in the lab and during training… …it can quickly become irrelevant in the context of field conditions.
- 31. “What Device?”
- 32. Usability “If it doesn’t work in the field… …then it doesn’t work”.
- 33. Scalability Small pilots are often successful… but they seldom scale up to wider implementations
- 34. Scalability So….Your solution worked! Can your solution expand to additional locations? Hint: Consider “Cloud”-based Software as a Service” (SaaS) solutions.
- 35. Additional Considerations Before You Begin Connectivity: not available available Power availability: low (car battery/solar) high Data transfer method: USB SMS GPRS Network Data quality: not important important Survey structure: simple complex (branching) Data Privacy and Security: low high
- 36. mHealth and the CHW Google Groups: ICT4CHW ict4chw@googlegroups.com Moderated by Dr. Neal Lesh of D-Tree