Digital convergence refers to the convergence of various types of data such as text, voice, video and graphics into digital form, driven by industries such as telecommunications, IT, internet and media. Messaging convergence groups services that integrate SMS with voice, examples being Voice SMS, Spin Vox, IVR and MMS, which is helpful for call centers, media companies and broadcasters. Some operators have also launched services that combine SMS with mobile instant messaging.

8. Types Of Convergence

9. Digital convergence is mainly
driven by Telecommunication , IT
,Internet ,Media and Entertainment
industries . It is based on digital
technologies
and digitized content.
Digital convergence refers
to the convergence of
various types of data i.e.
text , voice , video ,
graphics into digital form.

10. Messaging convergence refers to the
grouping of services that integrates
SMS with voice. Examples of this are
Voice SMS ,Spin Vox , IVR , MMS
and many more.
This convergence is mainly
helpful for call centres , media
companies , broadcasters . Some
operators have launched services that
combine SMS with Mobile
Instant Messaging