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CRM Updates
2017
August
29
ConvergeHubIntegrateswithZapier®to
CreateSeamlessWorkflowswith750Apps
ConvergeHubisexcitedtoannounceits
integrationwithZapier.WearenowavailableinintegrationwithZapier.Wearenowavailablein
theZapier®AppMarketplace.Zapierhelpsin
takingcareofrepetitivetasks,whichhelpsin
marketingandotherbusinessoperationsthat
needyourattention,withouttheneedtohire
expensivedevelopersorwastetimeinbuilding
intricateserviceintegrationprocesses.Withjust
afewclicksnow,youcanuseappssuchasafewclicksnow,youcanuseappssuchas
Xero,Shopify,Gmail,Slack,MailChimp,Evernote,
GotoWebinar,andmanymorewith
ConvergeHub.
2017
June
08
ConvergeHubWinsThePrestigious2017
SalesTechAwards
Togetherwith100,000membersofB2B
TechnologyMarketingCommunityonLinkedIn,
CrowdResearchPartnersannounced
ConvergeHubasthewinnerof2017SalesTech
Awards.Thisawardhasbeenconferredto
ConvergeHubintheirCRM categoryamongConvergeHubintheirCRM categoryamong
companiesthathasemployeestrengthofless
than50staffsfordemonstratinginnovation,
leadership,andexcellenceinsalestechnology
industry.
2017
April
27
AnnouncingConvergeHubintegration
withGoogleDrive
Thewaitisover.YoucannowintegrateGoogle
drivewithConvergeHubseamlesslytoaccess
allyourfilesanddocumentrelatedto
marketing,sales,billing,customerrecords,and
othersstoredinyourGoogleDriverightfrom the
CRM platform.
Youcanalsoeditalldocuments,spreadsheets,Youcanalsoeditalldocuments,spreadsheets,
andpresentationsdirectlyfrom ConvergeHub
platform withouthavingtologontoyourGoogle
Drive.
2017
April
06
AnnouncingConvergeHubintegration
withSkype
Usedbymorethan7.4billionusersfor
facilitatingworkcollaborationsand
communicationacrosstheglobe,youcaneasilycommunicationacrosstheglobe,youcaneasily
integrateSkypenowwithConvergeHub.With
thislatestcallefficiencyupgrade,ouruserscan
easilyensuresmoothcommunicationworkflow
byusingsingleClick-to-Callfacilityalongwith
automaticsavingofallcalllogs.
2017
January
31
AnnouncingConvergeHubintegration
withBox
Usedby20millioncustomersand180,000
businessesforonlinestorageofphotos,
documents,videosandotherdata,nowyoucan
useBoxwithinConvergeHub.Thisintegrationwill
helpouruserstoreinventtheconventionalCRM
andtransform theplatform intoa
comprehensiveCustomerandDocumentcomprehensiveCustomerandDocument
Managementsystem.UsingBoxwith
ConvergeHubwillempowersmallbusinessesto
collaborateonvitalcontacts,presentations,and
proposalswithincreasedefficiencyandspeed,
whichwillsealdealsfasterandstrengthen
customerrelationships.
2017
January
11
AnnouncingConvergeHubintegration
withRingCentral
ConvergeHubintegrateswithRingCentralfor
bringinginpowerfulcallmanagementfeatures
thatwillempowersmallbusinessestobetter
collaborateandcommunicatewiththeirleads
andcustomersfrom theCRM andimprove
customerengagement.Someofthefeaturescustomerengagement.Someofthefeatures
whichthiscombinedsolutionincludesare
Click-to-Dial,advancedcallcontrols,find
contextualcustomerinformation,automatically
recordcalllogsandotherstobringgreater
2017
January
06
AnnouncingConvergeHubPartnership
withNexInteractive
NexInteractiveisaleadingnameinproviding
feature-richandaffordablePredictiveDialer
andContactCenterSolutions.NexInteractive
bringsiNexusacallcentersolutionthatis
availablebothinonlineandinon-premise
formats,helpingusersmanageoutboundandformats,helpingusersmanageoutboundand
inboundcalls.WithNexInteractiveintegration
withConvergeHubCRM,supportagentswillgain
acomprehensiveviewofthecustomersand
managealltheiractivitiesandtasksseamlessly,
from withintheCRM.Thecombinationof
ConvergeHub’sconvergedCRM and
NexInteractive’spredictivedialertechnologiesNexInteractive’spredictivedialertechnologies
willreducecallagent’swaitingtime,whichwill
increasethecallcenter’soverallproductivity.
2016
November
17
ConvergeHubAutomatesLeadCapturing
andAcceleratesSalesProcesswith
Web-to-leadForms
ConvergeHubisgladtoofferitsusersasimple
webform editor,whereusersjustneedtodrag
anddropthefields,specifictotheir
requirements.Inadditiontotheconventional
fieldssuchasFirstName,LastName,Emailand
Address,'Document'fieldisalsoavailablethat
allowsuserstocaptureimportantfilesand
collateralsthroughtheweb-to-leadforms.collateralsthroughtheweb-to-leadforms.
Oncecreated,thewebform canbepublished
onthewebsiteoranywhereelse,usingthe
SourceCode,EmbeddedcodeortheliveURL.
Leadsgeneratedthroughthewebform are
directlycapturedinConvergeHubCRM andaredirectlycapturedinConvergeHubCRM andare
automaticallyassignedtotheselectedsales
agent.Thecompellingcombinationof
web-to-leadfunctionalitywithCRM shortensthe
salescycle,reducesdataentryglitches,
increasesmarketingROI,andsoimproves
conversion.Truly,thisfeatureofConvergeHubconversion.Truly,thisfeatureofConvergeHub
CRM isawin-winforsmallbusinesses.
2016
November
08
ConvergeHubtoExhibitatLosAngeles
SmallBusinessExpo
ConvergeHubannouncesthatitwillexhibitits
CRM atLOSANGELESSMALLBUSINESSEXPO®on
November10,2016.AttheSmallBusinessExpo,
ConvergeHubwillbetalkingwithExpoattendees
aboutthebenefitsofusingaconvergedCRM
andwaysitcansignificantlyhelpthem grow
theirbusinesses.Tolearnmoreabout
ConvergeHub,visitourboothattheLosAngelesConvergeHub,visitourboothattheLosAngeles
SmallBusinessExpo.ConvergeHubwillbe
locatedatExhibitorBooth#900.
2016
October
28
ConvergeHubAnnouncesNewReporting
Features
Herecomesanothermajortimesaver.Our
convergedCRM nowoffers20predefined
reportsforallmodulesincludingsales,
marketing,andbillingforsmallandmediummarketing,andbillingforsmallandmedium
businesses.ThisisamajorhelpforSMBswho
needtoanalyzedataandderivekeyinsights.
SMBownerswillnowgetmoretimetoanalyze
theinformationandmakingdata-backed
businessdecisionsasopposedtofiguringoutbusinessdecisionsasopposedtofiguringout
howtoruntheirreportsonline.SMBscanalso
exportthedataintoCSVorPDFfileformatsfor
offlineaccessiftheychoose.Usingthisfeature
inConvergeHub,companiescanstayinformed
andmakechangesinreal-time.
2016
September
20
ConvergeHubpartnerswithInfoStreetand
getslistedonSkyAppMarket
ConvergeHubtodayannounceditspartnership
withInfoStreetInc,aleadingnameinproviding
affordableandbest-inclasscloudsolutionsto
smallbusinesses.Therefore,whileInfoStreet's
SkyDesktopallowssmallbusinessestoaccess,
manage,andusemostcrucialappsinone
place;ConvergeHub'sCRM empowerssmalland
medium businessestomanagetheirentiremedium businessestomanagetheirentire
sales,marketing,support,andbillingneeds,
withinaunified,full-featured,andeasy-to-use
platform.
UsersofConvergeHubCRM cannowuse
SkyDesktop,SkyAppMarketandSkyDesktop’s
cloudappmarketplacefrom withintheuser's
in-browsercloudappplatform togenerate
leads,drivesalesandbuildcustomerloyalty.
2016
May
03
GlobalPartnerProgram launchedby
ConvergeHub
ConvergeHubthe#1CRM forSMB,today
announceditsGlobalPartnerProgram toallow
resellers,salesconsultants,andVAR’storesell
itsCloud-basedSaaSCRM.Wehighlyvalueour
partner’ssuccessandforthat,wearereadyto
providehighlycompetitivemargins,which
includeuniquerecurringrevenuemodelsandincludeuniquerecurringrevenuemodelsand
2016
April
19
EmailHistoryViewStatusandReplyAll
andForwardfunctionalitiesaddedto
ConvergeHub
AfterreceivingagreatresponseforLeadClipper
andRoundRobinAssignmentruleConvergeHub
announcestheadditionoftwonewfeatures
withinitsplatform.
TheEmailHistoryViewStatusfeaturewillhelpTheEmailHistoryViewStatusfeaturewillhelp
theuserstotrackwhethertheemailssentfrom
withintheCRM havebeenviewedornotbythe
recipient.TheotherfeatureReplyAlland
Forwardingwillincludeadded'ReplyAll'and
'Forward'functionalitiestoGmailandallemail
clientsthatareandwillbeintegratedwith
ConvergeHubthroughIMAP,sothatConvergeHubthroughIMAP,sothat
ConvergeHubuserscannowrespondorresend
messagetomultipleindividuals,
instantaneously.
2016
March
08
ConvergeHubempowersSMBswithLead
ClipperandRoundRobinAssignmentRule
Wehaveaddedtwomorefeaturesthatarenew
withinourCloud-basedCRM platform
ConvergeHub.NowbyaddingConvergeHub
LeadClipperextensiontotheChromebrowser,
userswillbeabletostartaddingleadstothe
CRM from Facebook,LinkedIn,Twitter,and
Google+,inasingleclick.
Inaddition,RoundRobinassignmentruleswillInaddition,RoundRobinassignmentruleswill
helpcontactcentermanagersautomatically
assignaccounts,deals,contacts,events,tasks,
andleadsthataregeneratedviaautomationor
importedinbulk.Sincetheassignmentisdone
onaRoundRobinorarotationbasis,this
featureaddedtoConvergeHubwillensureequalfeatureaddedtoConvergeHubwillensureequal
distributionofdatawithintheagentswithout
anymanualeffortsforsegmentationofthe
leads.
2015
July
01
AnnouncingConvergeHubintegration
withGmail
AfteroursuccessfulintegrationwithGoogle
CalendarandGoogleContacts,thethird
sequentialGoogleAppsintegrationgoeslivesequentialGoogleAppsintegrationgoeslive
today.GmailAppforConvergeHubwillallow
usersoftheCRM toaccesstheiremailswithin
theCRM platform.Whatmore,youcanattach
yourGmailemailsnow(asahistoryortask)to
anexistingcontactinConvergeHuborcanalso
createcontacts,newleads,accounts,tasksor
partnersrightinsidetheemail,withouthavingtopartnersrightinsidetheemail,withouthavingto
navigatingto-and-frowithintheCRM.Easy
communication,collaboration,andsharingof
GmailinformationrightthroughConvergeHub
willenhanceouruser’sabilitytoprovideprompt
customerresponseandfollow-upbyreplyingto
theemailsanytime,anywherefrom
ConvergeHub.AllactionsperformedintheCRM
willbesimultaneouslyupdatedintheusers
Gmailaccount.
2015
June
10
AnnouncingConvergeHubintegration
withGoogleApps
Forbettercollaborationandcommunication,
ConvergeHubannouncesawiderangeof
GoogleAppintegrationwithinitsSaaS
cloud-basedCRM system.Nowcreateasingle
andcentralizeddatabaseusingConvergeHub
byusingabroad-suitofon-demand
collaborationtoolsthataredesignedtomeetcollaborationtoolsthataredesignedtomeet
theever-increasingdemandsofsmalland
medium businesses.Presently,youcanusetwo
mostpopularGoogleApps-GoogleContact
andGoogleCalendarandmakeyourbusiness
gainacompetitiveedgewithbetterdata
accuracy,wherebyeveryupdatedoneintheseaccuracy,wherebyeveryupdatedoneinthese
appsgetscapturedandpopulatedwithinthe
ConvergeHubCRM database.
2015
May
05
AnnouncingConvergeHubintegration
withMicrosoftOutlook
ConvergeHubintegrationwithMicrosoftOutlook
willnowprovideouruserstomergetheir
OutlookdatawiththeCRM recordsand
communicatewithpartners,customers,andcommunicatewithpartners,customers,and
employeesusingeitherapplication,withoutthe
needforendlesshuntingthroughOutlookemails
forfindingprojectorcustomerupdatesand
feedingthem intotheCRM.Byeasilyintegrating
Outlookemails,contacts,tasks,andcalendar
withConvergeHub,usersnowcanfetch
360-degreeviewoftheircustomersfrom the360-degreeviewoftheircustomersfrom the
CRM.
2015
March
24
AnnouncingConvergeHubintegration
withQuickBooks
Nowusethegloballymostpopularbusiness
accountingsoftwaretotakecareofyour
bookkeeping,invoicing,payrollmanagement,
andpaymentsbyintegratingQuickBookswithin
ConvergeHub.Automaticallysynchronize
customers,quotations,invoices,andproductscustomers,quotations,invoices,andproducts
betweenConvergeHubCRM andQuickBooks.
Youcanalsoshareyourinvoicesnowwithother
usersoftheCRM,printthem,orsenditto
customersthroughemail.
2014
October
21
AnnouncingConvergeHub’spartnership
withDocuSign
TheGlobalStandardforDigitalTransaction
Management™(DTM),DocuSignentersinto
partnershipwithConvergeHub,the#1CRM for
SMB.UsingDocuSignwithConvergeHub,our
userswillnolongerfaceunnecessarydelays
thathappenwiththelossofagreementfiles,
delayincountersignatureorfailureofmail
delivery.MostofallDocuSignintegratedwithdelivery.MostofallDocuSignintegratedwith
ConvergeHubwillbeabletoprovidegreater
protectionwithelectronicsignaturefacility,
whichservesasalegallyapprovedand
permanentelectronicrecord.
2014
October
14
ConvergeHubnamedasaCommunity
ChoiceHonoreeintheSmallBusiness
InfluencerAwards2014
TheSmallBusinessInfluencerAwardshonors
thosewhoareinfluentialtosmallbusinessesin
NorthAmerica.BeingvotedasaCommunity
ChoicehonoreeintheSmallBusinessAwards
2014reinforcesusthatourdedicationandhard
workhaspaidoff.
ConvergeHubachievedthisprestigious
designationastheresultofreceivingtopvotesdesignationastheresultofreceivingtopvotes
inthe“Apps”categorysegmentoftheAward,
from themembersandunsungheroesofsmall
businessownersforhelpingthem toachieve
successbyusingourCRM.
2014
September
25
SmallBusinessInfluencerCommunity
ChoiceselectsConvergeHubasoneof
theirSmallBusinessInfluencerAwards
2014Winners
Itcertainlyisamarkofgreatachievementfor
ConvergeHubtohavesuccessfullycreateda
significantimpactonsmallbusinesscommunity
wherebyhundredsofourCRM usingcustomers
haveralliedaroundtoenableustoleavebehind
morethan600othercompetitors.The
CommunityChoicedesignationwithintheSmallCommunityChoicedesignationwithintheSmall
BusinessInfluencerAwardsrecognizesthose
appswhosecommunitieshavesupportedthem
withtopvotes,whichimpliesthatweareonthe
righttrackandourCRM appisperformingtothe
expectationsofourcustomers.
Wearehappytolettheworldknowthat
ConvergeHubhasbeenrankedasoneamongConvergeHubhasbeenrankedasoneamong
thetopfivepopular-vote-gettersinthe‘Apps’
category.
2014
July
31
ConvergeHubselectedamongtheTOP22
companiesforCRM Idol2014
CRM IdolwhichhasnamesoftopCRM pioneers
andstalwartslikePaulGreenberg,Chuck
Schaeffer,BrentLearyandKateLeggett
associatedwithithasselectedConvergeHubasassociatedwithithasselectedConvergeHubas
oneofthecontestantsconsecutivelyforthe
SecondYearinarow.Outof160participants
thisyearinCRM Idol2014,ConvergeHubhas
madeittothetop22CRM companiesofthe
world.
CRM Idolisbyfartheleadingplatform that
acknowledgesthebestofupcomingCRMacknowledgesthebestofupcomingCRM
talents.
Thisannouncementcamejustweeksafter
ConvergeHubhasofficiallyrebrandeditselffrom
aSimplePowerfulUnifiedCRM platform intoa
muchImprovedBusinessManagement
ApplicationwithitsnewTagline-“SellMarketApplicationwithitsnewTagline-“SellMarket
ServiceCollaborate”.
2014
July
22
ConvergeHubrebrandswiththelaunchof
itsnewwebsite
ConvergeHubhasultimatelytakenthecoveroff
itsbrandnewwebsiteonJuly16,2014,andtaken
agiantleapforwardfrom beingjusta
plain-vanillaCRM tobecomeaBusiness
ManagementPlatform.WehaveintegratedaManagementPlatform.Wehaveintegrateda
stringofnewandadvancedfeaturestoremodel
ourCRM asaninnovativenetworkportalto
enableclientsmanagesthecruxoftheir
businessfrom oneinterface.Nowusersof
ConvergeHub,apartfrom usingthesoftwareasConvergeHub,apartfrom usingthesoftwareas
theregularCRM tenantsofmarketing,sales,and
customersupportactivities,ConvergeHubwill
furtherincludeAutomation,BPM capabilities,
andseveralothercollaborationtools.Someof
thenewfeaturesinConvergeHubCRM will
includeProjectManagement,SalesQuotationsincludeProjectManagement,SalesQuotations
andInvoicing,MultiChannelBroadcast
methods,GoogleApps,GoToMeeting,
QuickBooks,Box,andTally.
2014
May
01
AnnouncingConvergeHubintegration
withGoToMeeting
Executeonlinepresentationstoengagethe
targetaudienceandqualifyleads.
ConvergeHubtodayintroducestheintegration
ofGoToMeetingwithConvergeHubCRM,the
ultimateCRM forSMB.GoToMeetingisanonline
meetingsolutionthatletsyoucollaboratewith
yourclients,customers,professional
acquaintances,andbusinessassociatesviatheacquaintances,andbusinessassociatesviathe
Internetinrealtime.IntegratingGoToMeeting
withConvergeHubopensupunlimited
opportunitieswhichincreaseorganizationalopportunitieswhichincreaseorganizational
sales,reduceoperationalcostsbyproviding
impromptudemonstrationswithscreensharing,
HDvideoandaudioconferencingorsharingany
applicationontheattendee’scomputer,
irrespectiveofthefactwhethertheapplication
isinstalledintheattendee’ssystem.
2014
April
07
ConvergeHubplansforamuch-improved
collaborationplatform forSMBsin2014
ConvergeHubplanstointegrateourCRM witha
stringofadvancedfeaturesbasedonour
customerfeedbacks.Thisexpansionplanisa
partofConvergeHub’spledgetomake2014,a
majorlandmarkfortechnicalinnovationto
enablesmallbusinessesmarket,selland
collaborateinabetterandbiggerwayonthecollaborateinabetterandbiggerwayonthe
cloud.Withtheseupdatedoutfits,itwillalsohelp
ConvergeHubtomakeitsforayintothe
enterprisemarkets,asweareallsetnowtotap
thepotentialoftheAsiaPacificcountriesand
Europe.
Someoftheupcomingfunctionalitiesin
ConvergeHubCRM willinclude-EmailMarketing,ConvergeHubCRM willinclude-EmailMarketing,
FAXMarketing,SMSMarketing,VoiceBroadcast,
andSocialMarketingfeaturesamongmany
otherfunctionalitiesthatweverysoonwishto
build,andareonourpipeline.
2013
December
31
ConvergeHubplanningtoofferMulti
ChannelMarketingsolutiontohelpSMBs
leverageallformsofbroadcasting
methods
ConvergeHubisallsettoannounceits
immediatereleaseofMulti-Channelmarketing
functionalitiesinitsfullyfunctionalWebbased
CloudCRM.ThisMulti-ChannelMarketing
featuressuchasEmailMarketing,FAXandSMS
Marketing,VoiceBroadcastingandSocial
MarketingwillhelpsmallbusinessesmapaMarketingwillhelpsmallbusinessesmapa
customer-orientedstrategyacrossmultiple
channels,businesslines,andproductsto
provideconstantandconsistentcustomer
facingoffersandexperiences.
2013
October
23
ConvergeHubNominatedintheBestSaaS
Application2013CategoryoftheUP-START
CloudAwards
TheUP-STARTCloudAwardsisglobaleffortto
honorandrecognizethenextgenerationCloud
Computingcompanies.UP2013,Cloud
ComputingConferenceisaplatform thatbrings
togetherbusinessowners,entrepreneurs,and
investorstohighlighttheirproductsand
solutions,receivemuchsoughtafterindustrysolutions,receivemuchsoughtafterindustry
recognitionandwinatangibleprize.
ConvergeHubasaleadingcloud-basedCRM
solutionhasbeennominatedintheBestSaaS
Application2013categoryalongwith23other
contestantsthisyear.
2013
August
01
CRM IdolAward13NominationList
Released:ConvergeHubamong44
contestants
CRM Idollooksfor-“thegamechangers”among
theCRM companies,whoaremaking
path-breakingeffortstoshapethefuture.The
stringentselectionparametersofCRM Idol
Awardaresettorecognizethecandidacyofa
companytoparticipateinthisprestigiousevent,
basedonitsconstantinnovationandevolving
newandefficientwaysforbusinessprocessnewandefficientwaysforbusinessprocess
management,whichhelpsemergingenterprises
likeConvergeHubtogetintotheCloudbased
SaaSecosystem.Withmoreeliminationsthan
everbefore,ConvergeHubisproudtobeapart
oftheCRM Idol’snominationlist.
2013
July
25
ConvergeHubIsSettoRolloutItsMobile
CRM Edition
ConvergeHubafterlaunchingtheWebbased
versionofitsCloud-basedCRM isnowatthe
testingandimplementationphaseofitsMobile
CRM.Weareapplyingform factortechnologyto
offeruniqueuserexperienceforourmobile
applicationandarenotcompactingourWeb
CRM tofitonthesmallscreenofyour
smartphonesandiPhones.WiththelaunchofsmartphonesandiPhones.Withthelaunchof
ourmobileapp,ConvergeHubwishesto
penetrateevendeeperintotheCRM market.
2013
May
31
ConvergeHubPlanstoOfferWebMeeting
andCloudFileManagementSystem
throughItsCRM Offering
ConvergeHubplanstolaunchintegratedweb
meetingandfilemanagementsolutionssothat
ourusersdonothavetobuyanyother
third-partyapps.Ourinbuiltwebconference
solutionfrom theCRM interfacewillallowoneto
directlygetengagedwithhis/herclientsonlive
chat,whiletomakefilemanagementand
sharingeasierourCRM willallowdocumentsharingeasierourCRM willallowdocument
managementsolutionsformorethan2GBfrom
yourConvergeHubaccountusingsinglelogin
details.
2013
July
25
ConvergeHubLaunchesTheir
Cloud-basedCRM onGetAppandEarns
TopRating
“Withitsextensivefeaturelist,flexibleand
affordablepricing,ConvergeHubscoresonall
counts.Itmakesitpossibleforsmallbusinesses
toimplementworld-classmarketingcampaigns
andsalesmanagementprocessesataffordable
costs.”-quotedtheGetApprevieweraboutus.
ConvergeHubachievedthefollowingratingsinConvergeHubachievedthefollowingratingsin
GetApp:
Overall:9/10
Easeofuse:4/5
Features:5/5
Value:5/5
Easeofdeployment:4/5
ConvergeHubCRM offersintegratedteamConvergeHubCRM offersintegratedteam
managementandcollaborationfeatures,which
makesthesolutionespeciallyusefulfor
companieswillingtolimitthenumberof
businessappstheyusebuthelpssmall
businessestoimplementworld-classmarketingbusinessestoimplementworld-classmarketing
campaignsandsalesmanagementprocesses
atanaffordablecosts.
2013
April
30
ConvergeHubgetsGREATMARKET
RESPONSEforitsCloud-basedCRM
release
AfterthegrandreleaseofConvergeHubCRM on
April26,2013,whichisnowavailabletothe
users,wearehappytoletourcustomersand
patronsknowthatourCRM hasreceivedan
overwhelmingresponsefrom themarket.Thisis
becauseConvergeHubisasmallbusiness
Cloud-basedCRM softwarethatisspecially
designedfortargetingthegrowingSMBdesignedfortargetingthegrowingSMB
businesstoolmarket,offeringeasyandintuitive
navigation,multichannelandthirdparty
integrations,scalableandcustomizable
businessadaptabilityandmanymorefeatures
foundinlargescaleenterpriseproductsinthe
CRM industry.
2013
April
29
ConvergeHubreadytolaunchhighly
customizablethirdpartyAppsStore
Aftertheceremoniousinaugurationofthe
Cloud-basedCRM forSMBonApril26,2013,
ConvergeHubtoimproveitsuserexperience
withthecustomerrelationshipsoftwareplansto
launchahighlycustomizableappstore,where
userscanshopfortheirpreferredthirdparty
appsonpaypermonthbasistointegratethem
withtheConvergeHubCRM.withtheConvergeHubCRM.
UsersofConvergeHubCRM willnowfindan
easilycustomizablebusinessprocesssolutionto
personalizetheirCRM platformstosuittheir
marketverticalneeds.
2013
March
26
ConvergeHubInc.isallsettounveilitsCRM solutionforSMB
2017
2016
2014

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ConvergeHub CRM updates

  • 1. CRM Updates 2017 August 29 ConvergeHubIntegrateswithZapier®to CreateSeamlessWorkflowswith750Apps ConvergeHubisexcitedtoannounceits integrationwithZapier.WearenowavailableinintegrationwithZapier.Wearenowavailablein theZapier®AppMarketplace.Zapierhelpsin takingcareofrepetitivetasks,whichhelpsin marketingandotherbusinessoperationsthat needyourattention,withouttheneedtohire expensivedevelopersorwastetimeinbuilding intricateserviceintegrationprocesses.Withjust afewclicksnow,youcanuseappssuchasafewclicksnow,youcanuseappssuchas Xero,Shopify,Gmail,Slack,MailChimp,Evernote, GotoWebinar,andmanymorewith ConvergeHub. 2017 June 08 ConvergeHubWinsThePrestigious2017 SalesTechAwards Togetherwith100,000membersofB2B TechnologyMarketingCommunityonLinkedIn, CrowdResearchPartnersannounced ConvergeHubasthewinnerof2017SalesTech Awards.Thisawardhasbeenconferredto ConvergeHubintheirCRM categoryamongConvergeHubintheirCRM categoryamong companiesthathasemployeestrengthofless than50staffsfordemonstratinginnovation, leadership,andexcellenceinsalestechnology industry. 2017 April 27 AnnouncingConvergeHubintegration withGoogleDrive Thewaitisover.YoucannowintegrateGoogle drivewithConvergeHubseamlesslytoaccess allyourfilesanddocumentrelatedto marketing,sales,billing,customerrecords,and othersstoredinyourGoogleDriverightfrom the CRM platform. Youcanalsoeditalldocuments,spreadsheets,Youcanalsoeditalldocuments,spreadsheets, andpresentationsdirectlyfrom ConvergeHub platform withouthavingtologontoyourGoogle Drive. 2017 April 06 AnnouncingConvergeHubintegration withSkype Usedbymorethan7.4billionusersfor facilitatingworkcollaborationsand communicationacrosstheglobe,youcaneasilycommunicationacrosstheglobe,youcaneasily integrateSkypenowwithConvergeHub.With thislatestcallefficiencyupgrade,ouruserscan easilyensuresmoothcommunicationworkflow byusingsingleClick-to-Callfacilityalongwith automaticsavingofallcalllogs. 2017 January 31 AnnouncingConvergeHubintegration withBox Usedby20millioncustomersand180,000 businessesforonlinestorageofphotos, documents,videosandotherdata,nowyoucan useBoxwithinConvergeHub.Thisintegrationwill helpouruserstoreinventtheconventionalCRM andtransform theplatform intoa comprehensiveCustomerandDocumentcomprehensiveCustomerandDocument Managementsystem.UsingBoxwith ConvergeHubwillempowersmallbusinessesto collaborateonvitalcontacts,presentations,and proposalswithincreasedefficiencyandspeed, whichwillsealdealsfasterandstrengthen customerrelationships. 2017 January 11 AnnouncingConvergeHubintegration withRingCentral ConvergeHubintegrateswithRingCentralfor bringinginpowerfulcallmanagementfeatures thatwillempowersmallbusinessestobetter collaborateandcommunicatewiththeirleads andcustomersfrom theCRM andimprove customerengagement.Someofthefeaturescustomerengagement.Someofthefeatures whichthiscombinedsolutionincludesare Click-to-Dial,advancedcallcontrols,find contextualcustomerinformation,automatically recordcalllogsandotherstobringgreater 2017 January 06 AnnouncingConvergeHubPartnership withNexInteractive NexInteractiveisaleadingnameinproviding feature-richandaffordablePredictiveDialer andContactCenterSolutions.NexInteractive bringsiNexusacallcentersolutionthatis availablebothinonlineandinon-premise formats,helpingusersmanageoutboundandformats,helpingusersmanageoutboundand inboundcalls.WithNexInteractiveintegration withConvergeHubCRM,supportagentswillgain acomprehensiveviewofthecustomersand managealltheiractivitiesandtasksseamlessly, from withintheCRM.Thecombinationof ConvergeHub’sconvergedCRM and NexInteractive’spredictivedialertechnologiesNexInteractive’spredictivedialertechnologies willreducecallagent’swaitingtime,whichwill increasethecallcenter’soverallproductivity. 2016 November 17 ConvergeHubAutomatesLeadCapturing andAcceleratesSalesProcesswith Web-to-leadForms ConvergeHubisgladtoofferitsusersasimple webform editor,whereusersjustneedtodrag anddropthefields,specifictotheir requirements.Inadditiontotheconventional fieldssuchasFirstName,LastName,Emailand Address,'Document'fieldisalsoavailablethat allowsuserstocaptureimportantfilesand collateralsthroughtheweb-to-leadforms.collateralsthroughtheweb-to-leadforms. Oncecreated,thewebform canbepublished onthewebsiteoranywhereelse,usingthe SourceCode,EmbeddedcodeortheliveURL. Leadsgeneratedthroughthewebform are directlycapturedinConvergeHubCRM andaredirectlycapturedinConvergeHubCRM andare automaticallyassignedtotheselectedsales agent.Thecompellingcombinationof web-to-leadfunctionalitywithCRM shortensthe salescycle,reducesdataentryglitches, increasesmarketingROI,andsoimproves conversion.Truly,thisfeatureofConvergeHubconversion.Truly,thisfeatureofConvergeHub CRM isawin-winforsmallbusinesses. 2016 November 08 ConvergeHubtoExhibitatLosAngeles SmallBusinessExpo ConvergeHubannouncesthatitwillexhibitits CRM atLOSANGELESSMALLBUSINESSEXPO®on November10,2016.AttheSmallBusinessExpo, ConvergeHubwillbetalkingwithExpoattendees aboutthebenefitsofusingaconvergedCRM andwaysitcansignificantlyhelpthem grow theirbusinesses.Tolearnmoreabout ConvergeHub,visitourboothattheLosAngelesConvergeHub,visitourboothattheLosAngeles SmallBusinessExpo.ConvergeHubwillbe locatedatExhibitorBooth#900. 2016 October 28 ConvergeHubAnnouncesNewReporting Features Herecomesanothermajortimesaver.Our convergedCRM nowoffers20predefined reportsforallmodulesincludingsales, marketing,andbillingforsmallandmediummarketing,andbillingforsmallandmedium businesses.ThisisamajorhelpforSMBswho needtoanalyzedataandderivekeyinsights. SMBownerswillnowgetmoretimetoanalyze theinformationandmakingdata-backed businessdecisionsasopposedtofiguringoutbusinessdecisionsasopposedtofiguringout howtoruntheirreportsonline.SMBscanalso exportthedataintoCSVorPDFfileformatsfor offlineaccessiftheychoose.Usingthisfeature inConvergeHub,companiescanstayinformed andmakechangesinreal-time. 2016 September 20 ConvergeHubpartnerswithInfoStreetand getslistedonSkyAppMarket ConvergeHubtodayannounceditspartnership withInfoStreetInc,aleadingnameinproviding affordableandbest-inclasscloudsolutionsto smallbusinesses.Therefore,whileInfoStreet's SkyDesktopallowssmallbusinessestoaccess, manage,andusemostcrucialappsinone place;ConvergeHub'sCRM empowerssmalland medium businessestomanagetheirentiremedium businessestomanagetheirentire sales,marketing,support,andbillingneeds, withinaunified,full-featured,andeasy-to-use platform. UsersofConvergeHubCRM cannowuse SkyDesktop,SkyAppMarketandSkyDesktop’s cloudappmarketplacefrom withintheuser's in-browsercloudappplatform togenerate leads,drivesalesandbuildcustomerloyalty. 2016 May 03 GlobalPartnerProgram launchedby ConvergeHub ConvergeHubthe#1CRM forSMB,today announceditsGlobalPartnerProgram toallow resellers,salesconsultants,andVAR’storesell itsCloud-basedSaaSCRM.Wehighlyvalueour partner’ssuccessandforthat,wearereadyto providehighlycompetitivemargins,which includeuniquerecurringrevenuemodelsandincludeuniquerecurringrevenuemodelsand 2016 April 19 EmailHistoryViewStatusandReplyAll andForwardfunctionalitiesaddedto ConvergeHub AfterreceivingagreatresponseforLeadClipper andRoundRobinAssignmentruleConvergeHub announcestheadditionoftwonewfeatures withinitsplatform. TheEmailHistoryViewStatusfeaturewillhelpTheEmailHistoryViewStatusfeaturewillhelp theuserstotrackwhethertheemailssentfrom withintheCRM havebeenviewedornotbythe recipient.TheotherfeatureReplyAlland Forwardingwillincludeadded'ReplyAll'and 'Forward'functionalitiestoGmailandallemail clientsthatareandwillbeintegratedwith ConvergeHubthroughIMAP,sothatConvergeHubthroughIMAP,sothat ConvergeHubuserscannowrespondorresend messagetomultipleindividuals, instantaneously. 2016 March 08 ConvergeHubempowersSMBswithLead ClipperandRoundRobinAssignmentRule Wehaveaddedtwomorefeaturesthatarenew withinourCloud-basedCRM platform ConvergeHub.NowbyaddingConvergeHub LeadClipperextensiontotheChromebrowser, userswillbeabletostartaddingleadstothe CRM from Facebook,LinkedIn,Twitter,and Google+,inasingleclick. Inaddition,RoundRobinassignmentruleswillInaddition,RoundRobinassignmentruleswill helpcontactcentermanagersautomatically assignaccounts,deals,contacts,events,tasks, andleadsthataregeneratedviaautomationor importedinbulk.Sincetheassignmentisdone onaRoundRobinorarotationbasis,this featureaddedtoConvergeHubwillensureequalfeatureaddedtoConvergeHubwillensureequal distributionofdatawithintheagentswithout anymanualeffortsforsegmentationofthe leads. 2015 July 01 AnnouncingConvergeHubintegration withGmail AfteroursuccessfulintegrationwithGoogle CalendarandGoogleContacts,thethird sequentialGoogleAppsintegrationgoeslivesequentialGoogleAppsintegrationgoeslive today.GmailAppforConvergeHubwillallow usersoftheCRM toaccesstheiremailswithin theCRM platform.Whatmore,youcanattach yourGmailemailsnow(asahistoryortask)to anexistingcontactinConvergeHuborcanalso createcontacts,newleads,accounts,tasksor partnersrightinsidetheemail,withouthavingtopartnersrightinsidetheemail,withouthavingto navigatingto-and-frowithintheCRM.Easy communication,collaboration,andsharingof GmailinformationrightthroughConvergeHub willenhanceouruser’sabilitytoprovideprompt customerresponseandfollow-upbyreplyingto theemailsanytime,anywherefrom ConvergeHub.AllactionsperformedintheCRM willbesimultaneouslyupdatedintheusers Gmailaccount. 2015 June 10 AnnouncingConvergeHubintegration withGoogleApps Forbettercollaborationandcommunication, ConvergeHubannouncesawiderangeof GoogleAppintegrationwithinitsSaaS cloud-basedCRM system.Nowcreateasingle andcentralizeddatabaseusingConvergeHub byusingabroad-suitofon-demand collaborationtoolsthataredesignedtomeetcollaborationtoolsthataredesignedtomeet theever-increasingdemandsofsmalland medium businesses.Presently,youcanusetwo mostpopularGoogleApps-GoogleContact andGoogleCalendarandmakeyourbusiness gainacompetitiveedgewithbetterdata accuracy,wherebyeveryupdatedoneintheseaccuracy,wherebyeveryupdatedoneinthese appsgetscapturedandpopulatedwithinthe ConvergeHubCRM database. 2015 May 05 AnnouncingConvergeHubintegration withMicrosoftOutlook ConvergeHubintegrationwithMicrosoftOutlook willnowprovideouruserstomergetheir OutlookdatawiththeCRM recordsand communicatewithpartners,customers,andcommunicatewithpartners,customers,and employeesusingeitherapplication,withoutthe needforendlesshuntingthroughOutlookemails forfindingprojectorcustomerupdatesand feedingthem intotheCRM.Byeasilyintegrating Outlookemails,contacts,tasks,andcalendar withConvergeHub,usersnowcanfetch 360-degreeviewoftheircustomersfrom the360-degreeviewoftheircustomersfrom the CRM. 2015 March 24 AnnouncingConvergeHubintegration withQuickBooks Nowusethegloballymostpopularbusiness accountingsoftwaretotakecareofyour bookkeeping,invoicing,payrollmanagement, andpaymentsbyintegratingQuickBookswithin ConvergeHub.Automaticallysynchronize customers,quotations,invoices,andproductscustomers,quotations,invoices,andproducts betweenConvergeHubCRM andQuickBooks. Youcanalsoshareyourinvoicesnowwithother usersoftheCRM,printthem,orsenditto customersthroughemail. 2014 October 21 AnnouncingConvergeHub’spartnership withDocuSign TheGlobalStandardforDigitalTransaction Management™(DTM),DocuSignentersinto partnershipwithConvergeHub,the#1CRM for SMB.UsingDocuSignwithConvergeHub,our userswillnolongerfaceunnecessarydelays thathappenwiththelossofagreementfiles, delayincountersignatureorfailureofmail delivery.MostofallDocuSignintegratedwithdelivery.MostofallDocuSignintegratedwith ConvergeHubwillbeabletoprovidegreater protectionwithelectronicsignaturefacility, whichservesasalegallyapprovedand permanentelectronicrecord. 2014 October 14 ConvergeHubnamedasaCommunity ChoiceHonoreeintheSmallBusiness InfluencerAwards2014 TheSmallBusinessInfluencerAwardshonors thosewhoareinfluentialtosmallbusinessesin NorthAmerica.BeingvotedasaCommunity ChoicehonoreeintheSmallBusinessAwards 2014reinforcesusthatourdedicationandhard workhaspaidoff. ConvergeHubachievedthisprestigious designationastheresultofreceivingtopvotesdesignationastheresultofreceivingtopvotes inthe“Apps”categorysegmentoftheAward, from themembersandunsungheroesofsmall businessownersforhelpingthem toachieve successbyusingourCRM. 2014 September 25 SmallBusinessInfluencerCommunity ChoiceselectsConvergeHubasoneof theirSmallBusinessInfluencerAwards 2014Winners Itcertainlyisamarkofgreatachievementfor ConvergeHubtohavesuccessfullycreateda significantimpactonsmallbusinesscommunity wherebyhundredsofourCRM usingcustomers haveralliedaroundtoenableustoleavebehind morethan600othercompetitors.The CommunityChoicedesignationwithintheSmallCommunityChoicedesignationwithintheSmall BusinessInfluencerAwardsrecognizesthose appswhosecommunitieshavesupportedthem withtopvotes,whichimpliesthatweareonthe righttrackandourCRM appisperformingtothe expectationsofourcustomers. Wearehappytolettheworldknowthat ConvergeHubhasbeenrankedasoneamongConvergeHubhasbeenrankedasoneamong thetopfivepopular-vote-gettersinthe‘Apps’ category. 2014 July 31 ConvergeHubselectedamongtheTOP22 companiesforCRM Idol2014 CRM IdolwhichhasnamesoftopCRM pioneers andstalwartslikePaulGreenberg,Chuck Schaeffer,BrentLearyandKateLeggett associatedwithithasselectedConvergeHubasassociatedwithithasselectedConvergeHubas oneofthecontestantsconsecutivelyforthe SecondYearinarow.Outof160participants thisyearinCRM Idol2014,ConvergeHubhas madeittothetop22CRM companiesofthe world. CRM Idolisbyfartheleadingplatform that acknowledgesthebestofupcomingCRMacknowledgesthebestofupcomingCRM talents. Thisannouncementcamejustweeksafter ConvergeHubhasofficiallyrebrandeditselffrom aSimplePowerfulUnifiedCRM platform intoa muchImprovedBusinessManagement ApplicationwithitsnewTagline-“SellMarketApplicationwithitsnewTagline-“SellMarket ServiceCollaborate”. 2014 July 22 ConvergeHubrebrandswiththelaunchof itsnewwebsite ConvergeHubhasultimatelytakenthecoveroff itsbrandnewwebsiteonJuly16,2014,andtaken agiantleapforwardfrom beingjusta plain-vanillaCRM tobecomeaBusiness ManagementPlatform.WehaveintegratedaManagementPlatform.Wehaveintegrateda stringofnewandadvancedfeaturestoremodel ourCRM asaninnovativenetworkportalto enableclientsmanagesthecruxoftheir businessfrom oneinterface.Nowusersof ConvergeHub,apartfrom usingthesoftwareasConvergeHub,apartfrom usingthesoftwareas theregularCRM tenantsofmarketing,sales,and customersupportactivities,ConvergeHubwill furtherincludeAutomation,BPM capabilities, andseveralothercollaborationtools.Someof thenewfeaturesinConvergeHubCRM will includeProjectManagement,SalesQuotationsincludeProjectManagement,SalesQuotations andInvoicing,MultiChannelBroadcast methods,GoogleApps,GoToMeeting, QuickBooks,Box,andTally. 2014 May 01 AnnouncingConvergeHubintegration withGoToMeeting Executeonlinepresentationstoengagethe targetaudienceandqualifyleads. ConvergeHubtodayintroducestheintegration ofGoToMeetingwithConvergeHubCRM,the ultimateCRM forSMB.GoToMeetingisanonline meetingsolutionthatletsyoucollaboratewith yourclients,customers,professional acquaintances,andbusinessassociatesviatheacquaintances,andbusinessassociatesviathe Internetinrealtime.IntegratingGoToMeeting withConvergeHubopensupunlimited opportunitieswhichincreaseorganizationalopportunitieswhichincreaseorganizational sales,reduceoperationalcostsbyproviding impromptudemonstrationswithscreensharing, HDvideoandaudioconferencingorsharingany applicationontheattendee’scomputer, irrespectiveofthefactwhethertheapplication isinstalledintheattendee’ssystem. 2014 April 07 ConvergeHubplansforamuch-improved collaborationplatform forSMBsin2014 ConvergeHubplanstointegrateourCRM witha stringofadvancedfeaturesbasedonour customerfeedbacks.Thisexpansionplanisa partofConvergeHub’spledgetomake2014,a majorlandmarkfortechnicalinnovationto enablesmallbusinessesmarket,selland collaborateinabetterandbiggerwayonthecollaborateinabetterandbiggerwayonthe cloud.Withtheseupdatedoutfits,itwillalsohelp ConvergeHubtomakeitsforayintothe enterprisemarkets,asweareallsetnowtotap thepotentialoftheAsiaPacificcountriesand Europe. Someoftheupcomingfunctionalitiesin ConvergeHubCRM willinclude-EmailMarketing,ConvergeHubCRM willinclude-EmailMarketing, FAXMarketing,SMSMarketing,VoiceBroadcast, andSocialMarketingfeaturesamongmany otherfunctionalitiesthatweverysoonwishto build,andareonourpipeline. 2013 December 31 ConvergeHubplanningtoofferMulti ChannelMarketingsolutiontohelpSMBs leverageallformsofbroadcasting methods ConvergeHubisallsettoannounceits immediatereleaseofMulti-Channelmarketing functionalitiesinitsfullyfunctionalWebbased CloudCRM.ThisMulti-ChannelMarketing featuressuchasEmailMarketing,FAXandSMS Marketing,VoiceBroadcastingandSocial MarketingwillhelpsmallbusinessesmapaMarketingwillhelpsmallbusinessesmapa customer-orientedstrategyacrossmultiple channels,businesslines,andproductsto provideconstantandconsistentcustomer facingoffersandexperiences. 2013 October 23 ConvergeHubNominatedintheBestSaaS Application2013CategoryoftheUP-START CloudAwards TheUP-STARTCloudAwardsisglobaleffortto honorandrecognizethenextgenerationCloud Computingcompanies.UP2013,Cloud ComputingConferenceisaplatform thatbrings togetherbusinessowners,entrepreneurs,and investorstohighlighttheirproductsand solutions,receivemuchsoughtafterindustrysolutions,receivemuchsoughtafterindustry recognitionandwinatangibleprize. ConvergeHubasaleadingcloud-basedCRM solutionhasbeennominatedintheBestSaaS Application2013categoryalongwith23other contestantsthisyear. 2013 August 01 CRM IdolAward13NominationList Released:ConvergeHubamong44 contestants CRM Idollooksfor-“thegamechangers”among theCRM companies,whoaremaking path-breakingeffortstoshapethefuture.The stringentselectionparametersofCRM Idol Awardaresettorecognizethecandidacyofa companytoparticipateinthisprestigiousevent, basedonitsconstantinnovationandevolving newandefficientwaysforbusinessprocessnewandefficientwaysforbusinessprocess management,whichhelpsemergingenterprises likeConvergeHubtogetintotheCloudbased SaaSecosystem.Withmoreeliminationsthan everbefore,ConvergeHubisproudtobeapart oftheCRM Idol’snominationlist. 2013 July 25 ConvergeHubIsSettoRolloutItsMobile CRM Edition ConvergeHubafterlaunchingtheWebbased versionofitsCloud-basedCRM isnowatthe testingandimplementationphaseofitsMobile CRM.Weareapplyingform factortechnologyto offeruniqueuserexperienceforourmobile applicationandarenotcompactingourWeb CRM tofitonthesmallscreenofyour smartphonesandiPhones.WiththelaunchofsmartphonesandiPhones.Withthelaunchof ourmobileapp,ConvergeHubwishesto penetrateevendeeperintotheCRM market. 2013 May 31 ConvergeHubPlanstoOfferWebMeeting andCloudFileManagementSystem throughItsCRM Offering ConvergeHubplanstolaunchintegratedweb meetingandfilemanagementsolutionssothat ourusersdonothavetobuyanyother third-partyapps.Ourinbuiltwebconference solutionfrom theCRM interfacewillallowoneto directlygetengagedwithhis/herclientsonlive chat,whiletomakefilemanagementand sharingeasierourCRM willallowdocumentsharingeasierourCRM willallowdocument managementsolutionsformorethan2GBfrom yourConvergeHubaccountusingsinglelogin details. 2013 July 25 ConvergeHubLaunchesTheir Cloud-basedCRM onGetAppandEarns TopRating “Withitsextensivefeaturelist,flexibleand affordablepricing,ConvergeHubscoresonall counts.Itmakesitpossibleforsmallbusinesses toimplementworld-classmarketingcampaigns andsalesmanagementprocessesataffordable costs.”-quotedtheGetApprevieweraboutus. ConvergeHubachievedthefollowingratingsinConvergeHubachievedthefollowingratingsin GetApp: Overall:9/10 Easeofuse:4/5 Features:5/5 Value:5/5 Easeofdeployment:4/5 ConvergeHubCRM offersintegratedteamConvergeHubCRM offersintegratedteam managementandcollaborationfeatures,which makesthesolutionespeciallyusefulfor companieswillingtolimitthenumberof businessappstheyusebuthelpssmall businessestoimplementworld-classmarketingbusinessestoimplementworld-classmarketing campaignsandsalesmanagementprocesses atanaffordablecosts. 2013 April 30 ConvergeHubgetsGREATMARKET RESPONSEforitsCloud-basedCRM release AfterthegrandreleaseofConvergeHubCRM on April26,2013,whichisnowavailabletothe users,wearehappytoletourcustomersand patronsknowthatourCRM hasreceivedan overwhelmingresponsefrom themarket.Thisis becauseConvergeHubisasmallbusiness Cloud-basedCRM softwarethatisspecially designedfortargetingthegrowingSMBdesignedfortargetingthegrowingSMB businesstoolmarket,offeringeasyandintuitive navigation,multichannelandthirdparty integrations,scalableandcustomizable businessadaptabilityandmanymorefeatures foundinlargescaleenterpriseproductsinthe CRM industry. 2013 April 29 ConvergeHubreadytolaunchhighly customizablethirdpartyAppsStore Aftertheceremoniousinaugurationofthe Cloud-basedCRM forSMBonApril26,2013, ConvergeHubtoimproveitsuserexperience withthecustomerrelationshipsoftwareplansto launchahighlycustomizableappstore,where userscanshopfortheirpreferredthirdparty appsonpaypermonthbasistointegratethem withtheConvergeHubCRM.withtheConvergeHubCRM. UsersofConvergeHubCRM willnowfindan easilycustomizablebusinessprocesssolutionto personalizetheirCRM platformstosuittheir marketverticalneeds. 2013 March 26 ConvergeHubInc.isallsettounveilitsCRM solutionforSMB 2017 2016 2014