#B2BMX
Content that Converts
starts with
AUDIENCE
Emily Wingrove
Director of Marketing, Synthio (formerly Social123)
#B2BMX
Who is Emily Wingrove?
 Atlanta based
 Recently Rebranded Social123  Synthio
 Loves a good Tempranillo
#B2BMX
The Goal.
 For one, LEADS.
 For two, Quality LEADS.
 Making it happen with
content…..UNPAID content, that is.
#B2BMX
 Before you pay a copywriter
 Before you spend time on a well thought out strategy
 Before you pay a designer
 Before you even decide what KIND of content
 Before ANYTHING -
But First…
CONSIDER YOUR AUDIENCE
#B2BMX
 Who is my audience?
 What does our audience care about?
 What have we been saying to them lately?
 How does our audience like being talked to?
 What has triggered our audience in the past?
 The segment
 Titles, Companies, Skills, Affiliations, Past
Behavioral Data, Firmographic Data,
Technographic Data
But First…
#B2BMX
 Event Marketers – too small of a segment (remember: LEADS)
 What about…
 Event sponsors
 Event attendees
The Audience for Us
#B2BMX
The Audience for Us
Contact: Titles and skills that indicate audience
building, groups associated with events, posts and
articles posted by employees or on social that
suggest event sponsoring or attending
Firmographic: Company revenue that supports the
investment of event sponsoring, employee count
over 100, within targeted industries
Technographic: Companies that use CVENT or
Eventbrite as well as marketing automation or
CRM +
#B2BMX
On which channels are we most likely to find our audience?
 Email
 Advertising
 Social
 BDRs
 AEs
The Channels
TOOLS
#B2BMX
 What kind of content is it?
 Use-case
 What does it look like?
 1-page
 Easy-to-digest
 Problem  Solution style
 What does the content say?
 3 event scenarios and how to use data to
optimize each
 Addresses each micro segment and how
they relate to one another
The Content & Messaging
#B2BMX
 Marketing emails
 BDR emails
 BDR Calling Campaign
 AEs shared with BOFU prospects
 Ad Creatives
The Content & Messaging
#B2BMX
The Content & Messaging
“Did you email the reg list for MME?”
“Current attendee count?”
“Event prep”
Subject line samples
#B2BMX
The Content
& Messaging
 Ad spend ~$1,500
 Ad ran for 2 weeks
#B2BMX
 613 Downloads
 204 Leads Generated (33%)
 123 Opps Created (60%)
 21 Closed-Won Opps (17%)
 Total Revenue (to date): $378,500
 ROI: 25,000%
The Results
Mktg Emails
237
BDR Emails
178
Social
35
Ads
163
#B2BMX
 Start with the AUDIENCE – don’t get caught in the weeds of content and
strategy
 Take advantage of untapped segments
 Take advantage of your channels
 One touch/impression is never enough
 Align tightly with sales/biz dev
 Celebrate wins together
 Paid content is great, but unpaid content can still be equally successful
 Be authentic
What I Learned
#B2BMX

Content That Converts Starts With AUDIENCE

  • 1.
    #B2BMX Content that Converts startswith AUDIENCE Emily Wingrove Director of Marketing, Synthio (formerly Social123)
  • 2.
    #B2BMX Who is EmilyWingrove?  Atlanta based  Recently Rebranded Social123  Synthio  Loves a good Tempranillo
  • 3.
    #B2BMX The Goal.  Forone, LEADS.  For two, Quality LEADS.  Making it happen with content…..UNPAID content, that is.
  • 4.
    #B2BMX  Before youpay a copywriter  Before you spend time on a well thought out strategy  Before you pay a designer  Before you even decide what KIND of content  Before ANYTHING - But First… CONSIDER YOUR AUDIENCE
  • 5.
    #B2BMX  Who ismy audience?  What does our audience care about?  What have we been saying to them lately?  How does our audience like being talked to?  What has triggered our audience in the past?  The segment  Titles, Companies, Skills, Affiliations, Past Behavioral Data, Firmographic Data, Technographic Data But First…
  • 6.
    #B2BMX  Event Marketers– too small of a segment (remember: LEADS)  What about…  Event sponsors  Event attendees The Audience for Us
  • 7.
    #B2BMX The Audience forUs Contact: Titles and skills that indicate audience building, groups associated with events, posts and articles posted by employees or on social that suggest event sponsoring or attending Firmographic: Company revenue that supports the investment of event sponsoring, employee count over 100, within targeted industries Technographic: Companies that use CVENT or Eventbrite as well as marketing automation or CRM +
  • 8.
    #B2BMX On which channelsare we most likely to find our audience?  Email  Advertising  Social  BDRs  AEs The Channels TOOLS
  • 9.
    #B2BMX  What kindof content is it?  Use-case  What does it look like?  1-page  Easy-to-digest  Problem  Solution style  What does the content say?  3 event scenarios and how to use data to optimize each  Addresses each micro segment and how they relate to one another The Content & Messaging
  • 10.
    #B2BMX  Marketing emails BDR emails  BDR Calling Campaign  AEs shared with BOFU prospects  Ad Creatives The Content & Messaging
  • 11.
    #B2BMX The Content &Messaging “Did you email the reg list for MME?” “Current attendee count?” “Event prep” Subject line samples
  • 12.
    #B2BMX The Content & Messaging Ad spend ~$1,500  Ad ran for 2 weeks
  • 13.
    #B2BMX  613 Downloads 204 Leads Generated (33%)  123 Opps Created (60%)  21 Closed-Won Opps (17%)  Total Revenue (to date): $378,500  ROI: 25,000% The Results Mktg Emails 237 BDR Emails 178 Social 35 Ads 163
  • 14.
    #B2BMX  Start withthe AUDIENCE – don’t get caught in the weeds of content and strategy  Take advantage of untapped segments  Take advantage of your channels  One touch/impression is never enough  Align tightly with sales/biz dev  Celebrate wins together  Paid content is great, but unpaid content can still be equally successful  Be authentic What I Learned
  • 15.

Editor's Notes

  • #4 SPECIFICALLY – unpaid content. I’d be willing to bet you’ve all been there – extreme pressure to bring in leads, no budget left, and no time. It happens. NOTE - Purposefully left the content TYPE out of the title. Why? Because it doesn’t matter as much as the audience.
  • #6 Don’t forget that you can’t just talk to whoever you want in your database whenever you want however you want – Drip campaigns are happening Calling campaigns are happening The whole audience or just a segment? Andrea Bocceli Or Metallica? The more you know, the better you can market
  • #7 We we looking at titles that would be likely to build audiences Companies that had large enough revenue to sponsor events Contacts that were members of groups that involved events ***I also used our data as a service platform to clean up this segment that hadn't really been tinkered with in a while – normalized it and enriched it.
  • #8 Let’s hone in ***I also used our data as a service platform to clean up this segment that hadn't really been tinkered with in a while – normalized it and enriched it.
  • #9 This means we needed to create a piece of content AND email messaging, advertising copy and creative (across multiple social channels), and we had to get it printed for upcoming events that we were sponsoring.
  • #10 Addressing the feeling, not the content
  • #11 Email – we did plain text emails and templated emails from both marketing and the BDRs. Subject lines - Not only is this my personal philosophy, but I’ve tested it over and over again and subject lines that address a feeling or a pain point are much more successful than subject lines that address what content is in the email. Calling campaign – worked closely with our bdr team to ensure that we were closing the loop together as a team with a variety of touches on a variety of channels. Ads – targeted them at the same audience (list) that we emailed
  • #12 Email – we did plain text peer-to-peer emails from marketing (with no ask) and plain text emails from the BDRs with a more direct approach, with an ask Subject lines - Not only is this my personal philosophy, but I’ve tested it over and over again and subject lines that address a feeling or a pain point are much more successful than subject lines that address what content is in the email.
  • #13  Ads – targeted them at the same audience (list) that we emailed
  • #14 From unpaid content the average downloads are around 150 Conversion from Lead to Opp is around 35% Close % is typically around 8%