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CONTENT 
+ 
STRATEGY 
= 
CONTENT 
STRATEGY 
A 
not 
so 
simple 
equa/on 
for 
Millennial 
design 
students 
Andrea 
L. 
Quam 
Department 
of 
Graphic 
Design 
Iowa 
State 
University
Genera1onal 
Research
Genera1onal 
Research 
Forma1ve 
year’s 
cultural 
experience
Genera1onal 
Research 
Forma1ve 
year’s 
cultural 
experience 
Not 
meant 
to 
stereotype
Genera1onal 
Research 
Forma1ve 
year’s 
cultural 
experience 
Not 
meant 
to 
stereotype 
Always 
excep1ons
The 
Millennials 
[ 
1981–1999 
] 
Gen 
X 
[1965–1980] 
Baby 
Boomers 
[1946–1964] 
Tradi1onalists 
[1900–1945]
Millennials 
Genera&on 
Me 
Jean 
M. 
Twenge, 
Ph. 
D.
Millennials 
Genera&on 
Me 
Jean 
M. 
Twenge, 
Ph. 
D. 
Adulthood 
Shock 
Not 
wrong— 
just 
different!
“ 
The 
gut-­‐level 
value 
systems 
are, 
in 
fact, 
drama/cally 
different 
between 
the 
genera/ons… 
The 
focus 
should 
not 
be 
so 
much 
on 
how 
to 
change 
other 
people 
to 
conform 
to 
our 
standards, 
our 
values. 
But 
rather 
we 
must 
learn 
how 
to 
accept 
and 
understand 
other 
people 
in 
their 
own 
right, 
acknowledging 
the 
validity 
of 
their 
values, 
their 
behavior.” 
— 
Morris 
Massey
Millennials 
Genera&on 
Me 
Jean 
M. 
Twenge, 
Ph. 
D. 
Adulthood 
Shock 
Not 
wrong— 
just 
different! 
18 
years 
of 
upbringing 
— 
self-­‐esteem 
movement 
Instant 
access 
= 
instant 
answers
Curriculum 
for 
Millennials
Digital 
Publica1on 
Design 
Class 
WHAT 
DIDN’T 
WORK: 
Flat 
map 
= 
planning 
Providing 
content
Digital 
Publica1on 
Design 
Class 
WHAT 
WORKED: 
Par1cipa1on 
— 
working 
in 
groups 
Teach 
perseverance 
— 
checks 
and 
balances 
Introduce 
research 
methods 
— 
ethnographic 
Discussion 
sessions 
+ 
‘user 
tes1ng’ 
— 
assump1ons 
Personas 
— 
lack 
of 
diversity
Summary: 
structure 
curriculum 
in 
a 
manner 
that 
reflects 
understanding 
of 
Millennials 
Thrive 
on 
collec1ve 
learning 
Checks 
and 
balances 
to 
address 
instant 
gra1fica1on 
Focus 
on 
‘self’ 
generates 
assump1ons

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CONTENT + STRATEGY = CONTENT STRATEGY

  • 1. CONTENT + STRATEGY = CONTENT STRATEGY A not so simple equa/on for Millennial design students Andrea L. Quam Department of Graphic Design Iowa State University
  • 3. Genera1onal Research Forma1ve year’s cultural experience
  • 4. Genera1onal Research Forma1ve year’s cultural experience Not meant to stereotype
  • 5. Genera1onal Research Forma1ve year’s cultural experience Not meant to stereotype Always excep1ons
  • 6. The Millennials [ 1981–1999 ] Gen X [1965–1980] Baby Boomers [1946–1964] Tradi1onalists [1900–1945]
  • 7. Millennials Genera&on Me Jean M. Twenge, Ph. D.
  • 8. Millennials Genera&on Me Jean M. Twenge, Ph. D. Adulthood Shock Not wrong— just different!
  • 9. “ The gut-­‐level value systems are, in fact, drama/cally different between the genera/ons… The focus should not be so much on how to change other people to conform to our standards, our values. But rather we must learn how to accept and understand other people in their own right, acknowledging the validity of their values, their behavior.” — Morris Massey
  • 10. Millennials Genera&on Me Jean M. Twenge, Ph. D. Adulthood Shock Not wrong— just different! 18 years of upbringing — self-­‐esteem movement Instant access = instant answers
  • 12. Digital Publica1on Design Class WHAT DIDN’T WORK: Flat map = planning Providing content
  • 13. Digital Publica1on Design Class WHAT WORKED: Par1cipa1on — working in groups Teach perseverance — checks and balances Introduce research methods — ethnographic Discussion sessions + ‘user tes1ng’ — assump1ons Personas — lack of diversity
  • 14. Summary: structure curriculum in a manner that reflects understanding of Millennials Thrive on collec1ve learning Checks and balances to address instant gra1fica1on Focus on ‘self’ generates assump1ons