The document provides an overview of Sarnia-Lambton's contact centre industry and workforce. It notes that Sarnia is a desirable location for contact centres due to its skilled available workforce, turn-key real estate options, and affordable cost of living. It also profiles current and formerly operating contact centres in Sarnia, outlines the region's educational resources and amenities, and describes some potential contact centre site options.
Charles Staals is a South African national residing in Alexandra Township, South Africa. He has over 24 years of work experience in fields including training, product marketing, telecommunications, and customer service. His most recent role was as a programme manager at Child Welfare South Africa from 2009 to 2013.
The document discusses the differences between written and spoken communication in academic contexts. It covers various writing projects like theses, dissertations, journal articles and grant proposals as well as speaking projects like conference presentations, interviews, and testimony. It analyzes key differences between writing and speaking such as the use of space and time, visual/audible cues, feedback, permanence, language formality, and constraints. The document suggests that effective communicators understand their purpose and audience to employ persuasive techniques of ethos, logos, and pathos through well-planned arrangement and style and strong delivery with visual support.
This presentation highlights the features of Sarnia-Lambton to support the data centre industry including free cooling profile as well as potential sites.
Charles Staals is a South African national residing in Alexandra Township, South Africa. He has over 24 years of work experience in fields including training, product marketing, telecommunications, and customer service. His most recent role was as a programme manager at Child Welfare South Africa from 2009 to 2013.
The document discusses the differences between written and spoken communication in academic contexts. It covers various writing projects like theses, dissertations, journal articles and grant proposals as well as speaking projects like conference presentations, interviews, and testimony. It analyzes key differences between writing and speaking such as the use of space and time, visual/audible cues, feedback, permanence, language formality, and constraints. The document suggests that effective communicators understand their purpose and audience to employ persuasive techniques of ethos, logos, and pathos through well-planned arrangement and style and strong delivery with visual support.
This presentation highlights the features of Sarnia-Lambton to support the data centre industry including free cooling profile as well as potential sites.
Glenda Smith has nearly 9 years of experience as an Employment Consultant helping unemployed clients achieve their employment and educational goals. She prides herself on thinking outside the box to rebuild clients' confidence and help them realize their potential. She is passionate about empowering clients and has strong local networks that she believes would benefit any employer. Glenda is currently seeking new employment, preferably in the employment services industry, after her previous employer lost their contract.
Lisa Wang is an experienced sales manager with a background in computer science and economics. She has over 10 years of experience managing travel stores and developing business in the Chinese market for STA Travel in New Zealand. She has successfully grown the Chinese business unit to $1 million in sales annually through the use of WeChat and Weibo marketing. She was previously awarded best manager of the year for her work managing two high performing STA Travel stores.
Richard Susik is seeking a position in the health care industry that allows him to utilize his experience and knowledge while continuing professional and academic growth. He has over 10 years of leadership experience in health care and finance. His skills include being highly motivated, detail-oriented, able to work independently and in a team, and fluent in multiple languages. His work history includes positions as a Supervisor of Attendant Services and volunteer work in a hospital. He has obtained certifications in personal support work and leadership and has completed additional health care related training programs.
This document summarizes the Destination Southwest Nova Association's annual general meeting and provides information on tourism trends and marketing initiatives in the region. It shows that visitation to the region has increased in recent years. The association's priorities for 2013 include increasing website visits, membership, and marketing partnerships. Data on tourism spending and visitation by source market is presented. The association's strategies for the coming year aim to boost tourism through collaborative marketing, leveraging partnerships, and showcasing regional experiences online and at trade shows.
Alex Varney has over 10 years of experience in customer service, sales, and management roles. He has a proven track record of success in positions with Arts Marketing Services, CraveTV, and Olliffe butcher shop. Varney possesses strong leadership skills and is results-driven with a desire to continuously learn.
The document provides an agenda for the 16th Annual Government Contact Centre Summit taking place August 8-11, 2016 in Sydney, Australia. The summit will feature industry leading speakers, panel discussions, case studies, workshops and an awards ceremony. Topics will include creating super agents and leaders, understanding customers to deliver the best experience, and embracing digitalization and innovation in service delivery. Over 40 speakers from government contact centers in Australia and New Zealand will present. Events include a pre-conference focus day on workforce culture, two days of keynote speeches and panels, and post-conference workshops on topics such as digitalization and using customer data. The awards ceremony will be held on the evening of August 9th.
The document summarizes an upcoming conference - the 16th Annual Government Contact Centre Summit 2016 in Sydney, Australia. It will bring together international and Australian professionals within government contact centres to discuss creating high-performing agents and leaders, understanding customers to deliver the best experience, and embracing digital innovation in service delivery. Over 40 expert speakers will present on organizational challenges, successes and case studies. Attendees can participate in panel discussions, case studies from award winners, workshops, and networking events. The goal is to provide practical strategies and solutions to enhance customer and employee engagement and drive business results for government contact centers.
Irene Mae O. Colubio is seeking a position and has over 6 years of experience in banking and financial services. She has experience as a senior teller and assistant branch manager. She has a bachelor's degree in computer science and has taken several seminars related to customer service, financial literacy, and business operations. Her contact information, work history, education, and qualifications are provided for consideration.
This document summarizes Keirsten Paynter's professional skills, work history, education, and accomplishments. She has experience working as a cashier at Tim Hortons and Canadian Tire where she demonstrated strong customer service skills. She also worked on an assembly line at Ford Motor Company. Currently, she is completing her Social Service Worker diploma at Sheridan College and has experience from a placement at Community Employment Services. She finished her first semester with commendable grades in relevant courses.
Terry Richardson has over 15 years of experience in sales and business development roles across various industries including print, solar energy, and aged care. He has a proven track record of exceeding sales targets and growing business. Currently, he works as a Counselor for Australian Scholarship Group, where he signs up 5 new families per week and achieves over 5 referrals per meeting.
Leonie O'Dowd has over 30 years of experience in customer service roles. She has worked for several large companies including Schweppes Australia, Panthers Group, CGU Insurance Limited, and EIG Ansvar Limited. Her experience includes managing national accounts, claims assessing, loan processing, and cash handling. She has qualifications in business, telecommunications customer contact, general insurance, and first aid. Leonie is proficient in Microsoft Office, SAP, and other industry software. She is also involved in her community through volunteering with Special Olympics T-Ball.
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Scott Quinn has over 10 years of experience in customer service roles, most recently as a customer service agent at Bank of Ireland since 2013. He has handled queries, payments, investigations and provided solutions to customers. Prior to his current role, he worked as a cashier and head cashier at the Motor Tax Office from 2012-2013. He also has experience as a general operative at a glass factory from 2005-2009. Quinn has a Leaving Certificate from 2004 and qualifications in loan exams, regulations exams and first aid. He enjoys travelling and spent 10 months backpacking in several countries in 2008.
Silvanus Paul Amponsah is applying for a management consultant position. He has over 5 years of experience in banking and finance, including as a cashier, marketer, and currently as a branch manager. He holds several certificates in entrepreneurship, leadership, counseling, and ministry. He is seeking the job due to the company's good reputation and to help achieve its goals using his skills in areas like entrepreneurship, public speaking, business advising, project management, and strategic planning.
Tharanga Ekanayake is seeking a challenging position in marketing, financial services, administration, or property development that utilizes his experience. He has over 15 years of experience in various roles including strategic business unit manager, product manager, head of branches, assistant manager of sales, and recoveries officer. He holds qualifications in marketing, credit management, computer science, and accounts. Ekanayake is energetic, ambitious, and has a clear logical mind for problem solving. He provides his contact information and references available upon request.
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Keynote: Dr. Nicole Forrester, Retired Olympian, Ryerson University. @NicoleForrester
Academia keynote: Dr. Simon Taggar, Professor, Wilfrid Laurier University
Industry Speakers:
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- Michelle Stanford, Senior VP, Industry Services,
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- Ben Zimmer, Founder & CEO, Enable Education
- Lisa Macneil, President, Gordon Food Services Ontario
MC: Steve Fleck, @SteveFleck
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This event is brought to you by the Town of Milton and the Milton Education Village Innovation Centre and produced by SiliconHalton.com.
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This resume summarizes Leah Rogers' experience in customer service and sales roles over the past 13 years. She has experience providing customer service, handling orders and returns, account management, invoicing, and data entry. Her most recent roles were in customer service and inside sales for Flexitallic Canada from 2014 to 2016 and Hydrive Forklift & Equipment from 2013 to 2014. She is looking to expand her knowledge and experience in a new customer service or sales role.
Diane Turner is seeking an entry-level community support position. She has a Diploma of Community Services Work and Counselling from Careers Australia and IT certification from Granville TAFE. Her volunteer experience includes store support and retail work for nonprofit organizations. Previously, she ran her own dog walking and home sitting business and held administrative roles performing data entry, reception work, and project assistance. She has strong communication and IT skills and interests in personal development, social sciences, art, and human rights programs.
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Glenda Smith has nearly 9 years of experience as an Employment Consultant helping unemployed clients achieve their employment and educational goals. She prides herself on thinking outside the box to rebuild clients' confidence and help them realize their potential. She is passionate about empowering clients and has strong local networks that she believes would benefit any employer. Glenda is currently seeking new employment, preferably in the employment services industry, after her previous employer lost their contract.
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Richard Susik is seeking a position in the health care industry that allows him to utilize his experience and knowledge while continuing professional and academic growth. He has over 10 years of leadership experience in health care and finance. His skills include being highly motivated, detail-oriented, able to work independently and in a team, and fluent in multiple languages. His work history includes positions as a Supervisor of Attendant Services and volunteer work in a hospital. He has obtained certifications in personal support work and leadership and has completed additional health care related training programs.
This document summarizes the Destination Southwest Nova Association's annual general meeting and provides information on tourism trends and marketing initiatives in the region. It shows that visitation to the region has increased in recent years. The association's priorities for 2013 include increasing website visits, membership, and marketing partnerships. Data on tourism spending and visitation by source market is presented. The association's strategies for the coming year aim to boost tourism through collaborative marketing, leveraging partnerships, and showcasing regional experiences online and at trade shows.
Alex Varney has over 10 years of experience in customer service, sales, and management roles. He has a proven track record of success in positions with Arts Marketing Services, CraveTV, and Olliffe butcher shop. Varney possesses strong leadership skills and is results-driven with a desire to continuously learn.
The document provides an agenda for the 16th Annual Government Contact Centre Summit taking place August 8-11, 2016 in Sydney, Australia. The summit will feature industry leading speakers, panel discussions, case studies, workshops and an awards ceremony. Topics will include creating super agents and leaders, understanding customers to deliver the best experience, and embracing digitalization and innovation in service delivery. Over 40 speakers from government contact centers in Australia and New Zealand will present. Events include a pre-conference focus day on workforce culture, two days of keynote speeches and panels, and post-conference workshops on topics such as digitalization and using customer data. The awards ceremony will be held on the evening of August 9th.
The document summarizes an upcoming conference - the 16th Annual Government Contact Centre Summit 2016 in Sydney, Australia. It will bring together international and Australian professionals within government contact centres to discuss creating high-performing agents and leaders, understanding customers to deliver the best experience, and embracing digital innovation in service delivery. Over 40 expert speakers will present on organizational challenges, successes and case studies. Attendees can participate in panel discussions, case studies from award winners, workshops, and networking events. The goal is to provide practical strategies and solutions to enhance customer and employee engagement and drive business results for government contact centers.
Irene Mae O. Colubio is seeking a position and has over 6 years of experience in banking and financial services. She has experience as a senior teller and assistant branch manager. She has a bachelor's degree in computer science and has taken several seminars related to customer service, financial literacy, and business operations. Her contact information, work history, education, and qualifications are provided for consideration.
This document summarizes Keirsten Paynter's professional skills, work history, education, and accomplishments. She has experience working as a cashier at Tim Hortons and Canadian Tire where she demonstrated strong customer service skills. She also worked on an assembly line at Ford Motor Company. Currently, she is completing her Social Service Worker diploma at Sheridan College and has experience from a placement at Community Employment Services. She finished her first semester with commendable grades in relevant courses.
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Leonie O'Dowd has over 30 years of experience in customer service roles. She has worked for several large companies including Schweppes Australia, Panthers Group, CGU Insurance Limited, and EIG Ansvar Limited. Her experience includes managing national accounts, claims assessing, loan processing, and cash handling. She has qualifications in business, telecommunications customer contact, general insurance, and first aid. Leonie is proficient in Microsoft Office, SAP, and other industry software. She is also involved in her community through volunteering with Special Olympics T-Ball.
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2. Why Sarnia is a great location for Contact
Centres?
n Skilled Available Workforce
n Marriott Virtualization / Restructuring April 2014
n NCO closure July 2012
n StarTek closure 2011
n Turn-key Real Estate
n Great Community
n Small enough to provide an affordable lifestyle and
big enough to supply a skilled workforce and
community assets.
3. n A large portion of Sarnia-
Lambton’s contact centre
workforce is located in an area
designated by Statistics
Canada as Sarnia CA. This
region is made up of Sarnia,
Point Edward, St. Clair
Township and the
Aamjiwnaang First Nation.
n Contact centre staff also come
from the areas surrounding
Sarnia as well as the northern
part of Chatham-Kent.
Contact Centre Labour Profile
136,385
10,185
36,665
89,535
635
14,515
2,030
72,355
Total Age
15 – 64
59,230Total
23,645Remainder of
Lambton County
89,540Total
6,665Chatham-Kent
(Wallaceburg)
430Aamjiwnaang
9,835St. Clair
1,310Point Edward
47,655Sarnia
Statistics Canada. 2012. Census Profile. 2011 Census.
5. Workforce by Industry
Statistics Canada. 2013. National Household Survey (NHS) Profile. 2011, Released September 11, 2013.
Labour Force by Industry
0 1,000 2,000 3,000 4,000 5,000 6,000 7,000 8,000
11 Agriculture, forestry, fishing and hunting
21 Mining, quarrying, and oil and gas extraction
22 Utilities
23 Construction
31-33 Manufacturing
41 Wholesale trade
44-45 Retail trade
48-49 Transportation and warehousing
51 Information and cultural industries
52 Finance and insurance
53 Real estate and rental and leasing
54 Professional, scientific and technical
55 Management of companies and enterprises
56 Administrative and support, waste
61 Educational services
62 Health care and social assistance
71 Arts, entertainment and recreation
72 Accommodation and food services
81 Other services (except public administration)
91 Public administration
6. n Only 1.07% of the Sarnia
(CA) workforce is
employed in the contact
centre industry
n Overall, Sarnia-Lambton
only has 0.76% of its
workforce employed in
contact centres.
Contact Centre Labour Concentration
N/A300Atelka Contact
Centre (Fall ’14)
1.07%Concentration
(Sarnia CA)
59,230Sarnia (CA)
0.76%
86
250
82,875
Age
15 – 64
$13.00
$11.50
Starting
Wage
Lambton County
Marriott Resv.
Centre (Apr. ‘14)
Concentration
(Lambton)
SunMedia Sales
Centre
Population: Statistics Canada. 2012. Census Profile. 2011 Census.
Employment Information: Employer Interviews and estimations
7. Educational Attainment
Statistics Canada. 2013. National Household Survey (NHS) Profile. 2011 National Household Survey. Released September 11, 2013.
n Sarnia has a higher High school, Apprenticeship and College
graduation percentage than the provincial average.
n 67% of Lambton’s population have a High School, Apprenticeship
or College diploma (vs. 54% in Ontario)
Total population aged 15 years and over by highest certificate;
diploma or degree 104,360 10,473,670
No certificate; diploma or degree 19,540 19% 1,954,520 19%
High school diploma or equivalent 33,130 32% 2,801,805 27%
Postsecondary certificate; diploma or degree 51,700 50% 5,717,340 55%
Apprenticeship or trades certificate or diploma 11,655 11% 771,140 7%
College; CEGEP or other non-university certificate or diploma 24,905 24% 2,070,875 20%
University certificate or diploma below bachelor level 2,365 2% 427,150 4%
University certificate; diploma or degree at bachelor level or above 12,760 12% 2,448,175 23%
Bachelor's degree 8,255 8% 1,515,075 14%
University certificate; diploma or degree above bachelor level 4,510 4% 933,100 9%
OntarioLambton County
8. Knowledge of Official Languages
Characteristics Total Male Female Total Male Female
Total population 88,750 43,030 45,720 124,870 60,990 63,885
English only 82,330 40,250 42,080 116,850 57,530 59,320
French only 70 35 35 85 40 45
English and French 6,125 2,660 3,465 7,665 3,305 4,360
Neither English nor French 225 90 135 270 110 165
Sarnia (Census agglomeration) Lambton (Census division)
n Sarnia is also home to the following French language schools:
n École élémentaire Les Rapides
n École secondaire Franco-Jeunesse
n The Lambton Kent District School Board also offers French
immersion at a number of elementary and secondary schools
throughout the county.
Statistics Canada. 2012. Census Profile. 2011 Census.
9. Sarnia-Lambton Call Centre History
n Nordia opened in 1998 (Corunna), closed October 2006
n Employed 124 staff when it closed
n RMH/NCO Opened in April 2000 with 500 agents, closed June 2012
n Peaked at 1300 agents in 2002-2004
n 488 agents when the closure was announced in Jan 2012
n Marriott Worldwide Reservation Centre opened 2003 with 200 agents
n Peaked at 450 staff in 2007
n Employed 370 fulltime staff as of Oct. 2013 when they announced conversion of staff to
home based agent model.
n By April 2014 they are expected to close their call centre in Sarnia, but will continue to
employ approximately 250 home based agents in the area.
n StarTek opened in 2004 with 250 staff
n Peaked at 400 staff in 2008
n Closed January 2011 with 215 staff
n Sun Media Inbound Call Centre expanded in 2011 to current location
n Currently 86 staff (September 2013)
n Atelka Inbound Contact Centre, opening April 2014
n Expected to be a 300 agent contact centre when fully operational
10. Current Operating Call Centres - Marriott
n Marriott Worldwide Reservation Centre - Sarnia
n Opened 2003
n Inbound customer service for travel industry
n Employed 370 fulltime staff as of October 2013
n Announced in October 2013 conversion to home based agent model,
approximately 250 agents will be employed following the closure of the
physical contact centre (April 2014).
n 90 agents working as of March 2014 that will not be transitioned to
home agents
n Peak employment was 450 in 2007
n 24 hr operation since 2009
n Average starting wage is $11 to $11.50 with premiums for bilingual
agents
n Offer benefits, travel incentives, etc.
n Services the US Mid Atlantic region and all of Canada
n Was the 3rd largest call centre in the Marriott family, the last one in
Canada
n High customer satisfaction numbers, excellent employee retention
11. Current Operating Call Centres - SunMedia
n SunMedia Sarnia Sales Centre
n Consolidated several contact centres to Sarnia 2011
n 86 fulltime staff (September 2013)
n Peak employment was 112 staff
n 6am to 5pm
n Average starting wage is $13 plus commissions
n Offer benefits and commissions for sales and customer
retention
n Inbound advertising sales, customer service and support for
electronic publications for all English speaking Quebecor
papers across Canada
n High staff retention with low turnover
12. Current Operating Call Centres - Atelka
n Opening April 2014
n Operating in a portion of the former NCO
space.
n Expected to employ 300 agents when
fully operational
n Sales & Customer Service in the
telecommunications field
13. NCO Inbound Call Centre – Closed
n Opened April 2000, Closed June 2012
n January 2011 employed 488 staff when closure was announced
(225 fulltime staff at time of closing in June 2012)
n Average starting wage was $10.50 with $0.50 adherence bonus
n Benefits provided after 1 month
n Average Retention
n 4yr. Agents
n 8yr. Management
n Sales & Customer Service
n In 2011 3 major contracts, 2 in telecommunications and one in
retail consumer electronics
n Previously did utility billing and insurance work
14. StarTek Inbound Call Centre - Closed
n Opened February 2004 with 250 staff
n Peak Staff 400 in 2008
n Closed January 2011 with 215 staff
n Mobile phone activation and customer service
n Overall good staff retention, location closed and
consolidated to Kingston, work was also moved
off-shore
n Very few staff accepted incentives to transfer to
Kingston with the closure
15. Sarnia-Lambton Call Centre Employment
early 2008
n NCO Customer Management – 1000
n StarTek – 400
n Marriott Worldwide Reservations – 450
n Osprey Group – 35
n Total Employment in Sector (2008) – 1,885
n Total Employment in Sector (expected Fall 2014) - 636
16. Other Labour Pool Information
n OLG Slots at Hiawatha Race Track closed April 30th, 2012 - 140 full time staff
affected
n Sarnia Zellers location closed March 2013 – 100 employees affected
n Waterville TG in Petrolia added 80 employees to staff of 420 employees
n Lowe’s Home Improvement store opened January 2012 – 135 employees
n Michaels’ Crafts opens in Sarnia in August 2011 – 69 employees
n Major renovations completed at Lambton Mall and Cineplex movie theatre
expansion
n BioAmber started construction of $110 million biosuccinic acid plant in Sarnia – 60
full time positions
n St. Clair solar farm construction complete in addition to the second largest
photovoltaic power station in the world already in operation
n NOVA Chemicals investing $250 million to allow use of ethane feedstock at its
Corunna plant and relocated their Information Technology Group and Global
Accounting Services to the UWO Research Park.
n Provident Energy completed new $10 million rail loading facility
n $12 Million Fiddick’s nursing home expansion complete
n Enbridge Sarnia pipeline expansion planned
n Entropex, plastics recycling plant, receives $4 million investment from Province of
Ontario
n New medical centre and large addition to Vision Nursing home
17. Regional Educational Facilities
Michigan, USA
n Baker College
n St. Clair College
n Michigan State
n Wayne State University
Ontario, Canada:
n Lambton College (Sarnia)
n University of Western Ontario
n Fanshawe College
n University of Guelph
Ridgetown College - (branch
campus)
n University of Windsor
n University of Waterloo
n Wilfred Laurier University
18. Lambton College - Sarnia
n With just over 3,000 full-time students, Lambton College is a great
place for students who want a more personal post-secondary
educational experience.
n Full-time, part-time and co-op programs
n Programs include Business Administration, Information Technology
Professional Program (ITP), Nursing, Personal Support Worker,
Early Childhood Education, Fire Science Technology, Alternative
Energy Technologist, Chemical Production & Power Engineering
Technologist, Construction Carpentry Techniques, Massage, etc.
n International campuses located in China, Saudi Arabia and Nigeria
19. Sarnia-Lambton’s competitive housing
costs
Photo – waterfront condominiums, Village of
Point Edward
n Sarnia housing prices are very affordable
n 2 bedroom rental $792 (CMHC April
2012)
n Average residential sale price: $204,400
(Sarnia-Lambton Real Estate Board
August 2013)
n Houses, condos, and apartments are
available on the St. Clair River and Lake
Huron waterfronts
n Sarnia-Lambton’s picturesque rural areas
provide room for hobby farms as well as
large agricultural operations
20. Sarnia-Lambton’s Amenities
§ Sarnia-Lambton a great place to
live and play with all the
amenities of big city living with
small town friendliness
§ Over 40 miles of beautiful
freshwater beaches
§ 60 recreational parks and
conservation areas as well as
the 6,000 ac. Pinery Provincial
Park
§ The best recreational boating
experiences on Lake Huron and
the St. Clair river.
21. Sarnia-Lambton’s Entertainment Opportunities
§ RBC Centre – 4,500 seat sports and
entertainment complex, home of the
Sarnia Sting OHL team.
§ Home to many festivals and events,
historically Sarnia hosted the Rogers
Sarnia Bayfest which was voted Best
Tourism Event in 2009 & 2011 and
Top Festival in Ontario for 2011
§ OLG Casino Point Edward and
Hiawatha Horse Park and
Entertainment Centre
§ Local live theatre venues include the
Imperial Theatre and Victoria
Playhouse
§ New home to the Judith & Norman
ALIX Art Gallery
22. The Sarnia-Lambton Approach
n We take a business approach to development
n We value long-term relationships
n We welcome you to our community
Sarnia-Lambton Economic Partnership
The Research Park, Sarnia Lambton
1086 Modeland Rd., Building 1050, Suite 100
Sarnia ON Canada N7S 6L2
519-332-1820 Toll free NA 1-800-972-7642
www.sarnialambton.on.ca
info@sarnialambton.on.ca
23. Contacts:
Geoff Greening
Market Development Consultant
geoff@sarnialambton.on.ca
George Mallay
General Manager
mallay@sarnialambton.on.ca
1-800-972-7642
www.sarnialambton.on.ca
25. § Downtown location directly adjacent to
the main telecommunication central
office for Bell Canada as well as the
main bus terminal for the City of
Sarnia.
§ Several units available within the mall
§ Both underground and above ground
parking are available as well as a food
court and many other retail,
restaurant, medical and government
agencies.
§ Active arts community including the
new Judith & Norman ALIX Art
Gallery, private art galleries, museum
and theatre.
Bayside Mall
26. Bayside Mall – Former StarTek site
272 Positions – 28,000 sq.ft. (optional additional space)
n Management & HR
office space
n 3 training rooms
n Testing room
n Lunch room
n Washrooms
n Data centre with fire
suppression
n 500 KW DaeWoo
Generator
n Additional units
available
n Available immediately
27. 1337 London Road – Former Marriott Contact Centre
16,170 sqft.
n Available April 2014
n Formerly used as a contact centre by Marriott.
n 174 seat facility (used to operate 400 agent
24hrs. centre)
n 2 training rooms (14 seats/room)
n Reception, administration offices, lunch room,
and telecom room.
n In main commercial district.
n Onsite and offsite parking available as well as on
major bus route.
28. § Former White Rose / Discount Retailer
§23,000 sq.ft.
§ Former Price Check grocery store
§41,000 sq.ft. (can be subdivided)
§ Former Zellers department store location
§128,000 sq.ft. (can be subdivided)
§ Former Sport Check sporting goods store
§18,982 sq.ft.
§ Former Cineplex Odeon Location
§39,000 sq.ft.
Additional Development Opportunities
29. 1500 London Road – Former White Rose
Aprox. 23,000 sqft.
n Former White Rose location, recently
used as a discount retailer.
n In main commercial section near
Lambton College and mall.
n Highway exposure, near 402 highway.
n Plenty of parking
30. 1330 Exmouth St. – Former Price Chopper
n Former grocery store in
commercial area.
n Across from Lambton Mall
n Bus access
n Shared parking lot with
McDonalds and other
retailers.
n Available immediately
31. 1330 Exmouth St. – Former Price Chopper site
41,000 sq.ft. (optional split into 2 units)
n Former grocery store
n Shared shipping and
receiving facilities
n Vendor willing to split
into smaller units.
n Additional adjacent
space available.
32. 1249 London Rd. – Zellers Site
n Current Zellers location to be
available in spring 2013
n In main commercial area
near Lambton Mall
n Bus access
n Shared site with McDonalds
and other retailers /
restaurant / bar as well as
Goodwill Career centre.
n Closed Spring 2013
33. 1249 London Rd. – Zellers site
128,000 sq.ft. (optional to portion into multiple units)
n Currently department store
with restaurant.
n Vendor willing to split into
smaller units.
n 16’ ceilings
n 700 parking spots
n Additional separate 25,000
sq.ft. unit on same site to
be re-developed.
34. 595 Murphy Road – SportChek Site
18,495 sqft.
n Former SportChek
location.
n In main commercial area
across from major grocery
store.
n Bus terminal located
directly across street.
n Shared site with other
services (CAA) /
restaurants (Arby’s,
Sushi).
n Separate loading dock
n 100 parking spots
35. 1446 London Road – Cineplex Odeon
Aprox. 39,000 sqft.
n Current Cineplex Odeon theatre location
to be available in summer 2013.
n In main commercial beside Lambton
Mall.
n Lambton College across street.
n Shared site with other roadhouse
restaurant.
n Plenty of parking