The 5G network will be one of the keys in building an era of intelligent connectivity which is believed to transform businesses and support economic growth by deploying innovative new services. From enterprises to consumers, the benefits of adopting a network with higher connectivity speed and lower latency will increase many things including efficiency for business operations and providing next-level experiences for consumers. Despite the global pandemic, most operators in Asia and North America remain optimistic about deployments. As of Q4 2020, there are more than 130 mobile operators across 52 markets worldwide that have made the network accessible. Not only are these expansions supported by policy makers and governments, the upgrade intent from consumers are also growing in most markets. The top 3 most appealing use cases for 5G to consumers are: 5G home broadband, enhanced video calling feature, and ultra-high definition movies and TVs for a next-level consumer entertainment experience.

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CONSUMER INSIGHT: INTEREST IN NEW 5G USE CASES
Interest in New 5G Use Cases
5G is expected to create new ways to
deliver services to consumers. To what
extent does each potential services
listed below appeal to you?
Extremely appealing Very appealing
5G home broadband
Enchanced video calling
Ultra-high definition movies & TV
Augmented in-store shopping experience
Remote health service
Location-based tourist services,
providing real-time information
Access to views, navigation,
video replays in live venues
Enchanced mobile gaming
21%
19%
15%
15%
13%
12%
12%
43%
27%
27%
21%
19%
11%
5%
5%
18%
There are 135 mobile
operators across 52
markets that provides
5G connections as of
Q4 2020.
Base limited to smartphone users,
N= 18,468 worldwide.
Survey Question