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© HR Initiatives 2004 The Complete HR Services Firm
Morgan Placement & consultancy
HR Initiatives
The Complete HR Services Firm
© HR Initiatives 2004 The Complete HR Services Firm
Morgan Placement & consultancy
Pvt. Ltd.
Hopeful Regards
Gaurav Sharma
Asst. Manager Talent Acquisition
(Head Trainer)
Morgan Placement & Consultancy Pvt Ltd
Gwalior-474006 (M.P)
vtitan@asia.com
09754736977
© HR Initiatives 2004 The Complete HR Services Firm
Training &
Development Services
We carry out all services relating to “Training
and Development” programs for our client
organisations like:
– Training needs analysis and development needs analysis
– Designing a training strategy to underpin corporate strategy
– Audit of the training function
– Designing learning and development systems tailored to the company's specific
needs
– Evaluating the effectiveness of training programmes
– Prioritizing of the training budget
– Surveys in the area of corporate training
© HR Initiatives 2004 The Complete HR Services Firm
Vision & Mission
“To provide innovative HR solutions by continually
exceeding customer expectations”
Vision
 Use cutting edge technologies
 Utilize HR best practices
Mission
© HR Initiatives 2004 The Complete HR Services Firm
The HRI Services in HR
Consulting
HR
Initiatives
Services
Training & Development Services
Consulting Solutions
 Survey & Studies and diagnostics
 HR Policy, strategy and
business solutions
HR Services Outsourcing
 Recruitment Suite
 Payroll Suite
© HR Initiatives 2004 The Complete HR Services Firm
The HRI Methodology
We follow a methodology of participative consulting aimed at:
 Building competencies within the organisation
 High bias for implement ability in all our solutions
 Buy-in of key employee and opinion groups
© HR Initiatives 2004 The Complete HR Services Firm
Our services in surveys and diagnostic studies are aimed at providing
valuable insights on specific issues that clients face.
Such services are usually part of a larger consulting solution but are offered
as stand-alone products like:
Surveys, Studies and
Diagnostics
• Organisational Climate Survey
• Employee Satisfaction Measurement
• Culture Assessment Surveys
• Leadership orientation assessment
• Comp & Benefits Survey
© HR Initiatives 2004 The Complete HR Services Firm
HR Solutions
Our services in HR solutions are aimed at providing tangible benefit
perception to our clients:
Strategic HRM
HR Audit & Systems Review
Job Evaluation
Competency Mapping
PMS
Employee Handbook & Induction Manual
© HR Initiatives 2004 The Complete HR Services Firm
Recruitment
Suite
Retained Search
 Mandated assignment for sensitive
positions
 Discrete and focused by department
and function
Contingency Search
 Generic in nature, non-exclusive
 Payment on basis of candidate joining
Assessment Centre
 Non-Assigned Role Group Discussions.
 Assigned Role Group Discussions.
 Interview Simulations.
 Fact Find Exercises.
 Oral Presentations.
 In-Basket Exercises
 Analysis Exercises.
 Scheduling Exercises.
Generic Services
 Greenfield Projects
 Job Analysis
 Competency mapping
 Compensation design
 Reference checking
© HR Initiatives 2004 The Complete HR Services Firm
Complete end to end process with options of our/Client’s software in:
Payroll Suite
Processing
of
pay slips
Generation
of
reports
Filing returns
© HR Initiatives 2004 The Complete HR Services Firm
Training & Development
Modules
We have standard training modules in several areas including the list
provided below. However we do design and deliver training programs
depending on specific client situations:
Presentation skills
Change management
Negotiating
Staff leadership
Selling skills
Effective teams
Conflict management
Coaching and mentoring
Customised Programs at all levels/mediums.
Standard and
Customised
Training
Modules
© HR Initiatives 2004 The Complete HR Services Firm
Why HR Initiatives?
Wealth of experience
Across industries
Educational backgrounds
Exclusive clients
Focused attention
Quality and cultural match
Quality and cost awareness
Geographic Presence Delhi, Mumbai and Bangalore
Suite of Products
Full service or specific based on client requirement
Enhanced value based capability
© HR Initiatives 2004 The Complete HR Services Firm
Prerequisites for Change
 Vision: Develop, articulate and communicate a shared vision of the
desired change
 Need: A compelling need has been developed and is shared
 Means: The practical means to achieve vision: planned, developed and
implemented
 Rewards: Aligned to encourage appropriate behavior compatible with
vision and change
 Feedback: Given Frequently
© HR Initiatives 2004 The Complete HR Services Firm
An Effective Change Sponsor Must
Have
 Power: to legitimize change
 Pain: Personal Stake
 Vision: Total in-depth view
 Public/Private Role: Commitment and ability to support change
publicly/ meet privately with agents
 Performance Management: Ability to reward/confront
 Sacrifice: Pursue change despite personal price
© HR Initiatives 2004 The Complete HR Services Firm
What Effective Change Leaders Do
 Embrace change when it’s needed
 Develop a vision for change
 Communicate effectively
 Shake things up by challenging status quo and encouraging others to do
the same
 Stay Actively Involved by walking the walk and being visible about it.
 Direct, Review Implementation of change - continued participation -
never done attitude. Be in position to notice and coach.
© HR Initiatives 2004 The Complete HR Services Firm
Role of Consultants
 Assessment of: management, key players, barriers, opportunities
 Coach/Develop/Train: help people adopt new behavior
 Plan: Assist in process/knowledge
 Values / Vision: Facilitate their development
 Redesign Organizational Factors: Rewards, Reports, Re-engineer
 Communications: Facilitate the process
 Project Management Assistance
© HR Initiatives 2004 The Complete HR Services Firm
Change management
EffectiveChange
Equals
Altering
Mind-set
Harnessing
Motivation
Shaping
Behavior
The Effective Management of Change Involves An
Integrated Approach In Each Of These Three Arenas
© HR Initiatives 2004 The Complete HR Services Firm
Stages of change management
“Coming to Grips with the Problem”
“Working through the Change”
“Attaining and Sustaining Improvement”
© HR Initiatives 2004 The Complete HR Services Firm
Strategy/change implementation
“Coming to
Grips with
the
Problem”
1.
Arenas of
Change
Stages
of
Change
Manageme
nt
2. “Working
through the
Change”
3. “Attaining and
Sustaining
Improvement”
Changing
Behavior
and
Developing
Competency
and
Capability
Behavior
(Capability)
Mind-set
(Thinking/
Understanding)
Breaking the
Conventional
Mind-set and
Generating a
Picture of
the Future
Dealing with
Reactions to
Loss and
Creating the
Will to
Succeed
Motivation
(Emotional/
Intuitive
Dynamics)
© HR Initiatives 2004 The Complete HR Services Firm
The technology of leading
sustainable changeMind-set
(Thinking/
Understanding)
Stage Two:
Arenas of
Change
Stages
of
Change
Manageme
nt
Motivation
(Emotional/
Intuitive
Dynamics)
Behavior
(Capability)
“Working
through the
Change”
 Create a vision of the
future & articulate the
new mind-set.
 Help people
understand both the
big picture & the
details.
 Communicate the
purpose & benefits
broadly.
 Help people make the
link between solving
today’s issues & the
new plan.
 Hold “reality check”
meetings to work
through the threats,
losses, and
resistance.
 Work through the
leaders’ emotion/
resistance first.
 Use individual
gain/loss analysis as
as tool.
 Discuss how to
manage stress. Be
supportive of one
another.
 Develop a new profile
of leadership
success.
 Evaluate the top
levels of management
in stores.
 Involve employees in
building change
plans.
 Reward successes;
expect & learn from
mistakes.
 Drive individual
behavior change.
© HR Initiatives 2004 The Complete HR Services Firm
The technology of leading
sustainable changeMind-set
(Thinking/
Understanding)
Arenas of
Change
Stages
of
Change
Manageme
nt
Motivation
(Emotional/
Intuitive
Dynamics)
Behavior
(Capability)
“Attaining &
Sustaining
Improvement”
 Continually update
vision of desired
future & teamwork.
 Create forum for
feedback &
continuous learning.
 Continue to articulate
why’s & benefits.
 Celebrate & reward
successes.
 Deal with people who
will not change.
 Establish two-way
communication.
 Involve people for
buy-in.
 Continue to support
each other in
managing stress &
change.
 Make sure systems &
rewards reinforce
desired behaviors.
 Train incoming people
in the new behaviors.
 Coach, give
feedback, & reinforce
new behavior.
 Deal with people who
cannot change.
Stage Three:
© HR Initiatives 2004 The Complete HR Services Firm
Addressing mind-set
Learn it thoroughly yourself.
Build relationships.
Explain the purpose of change. Help them understand
& teach concept.
Articulate the benefits.
Link daily activities to their higher purpose & benefits.
Repetition: Provide frequent & consistent
communication about change & what’s needed.
Paint a picture of the successful future using best
practices.
© HR Initiatives 2004 The Complete HR Services Firm
Addressing behaviors
Model desired behaviors & attitudes.
Clearly define desired behaviors & behaviors that
need to change.
Give feedback frequently to reinforce changed
behavior & correct wrong behavior.
Coach & teach desired behavior.
© HR Initiatives 2004 The Complete HR Services Firm
Summary
You have to be comfortable with the change before
you can get others to change.
People can’t (or don’t want to) change when they
don’t understand.
What, why, how, WIIFM.
You can’t intervene until you understand the
situation.
Resistance is part of the change process.
Work with it.
Address change at all three levels to be successful.
Sustainable change occurs in steps.
Define your priorities. Don’t take on too much at once.
© HR Initiatives 2004 The Complete HR Services Firm
A stepped approach to
change
Start
X
A journey of a thousand
miles occurs one step at a
time.
Success
© HR Initiatives 2004 The Complete HR Services Firm

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consultancy development program ppt

  • 1. © HR Initiatives 2004 The Complete HR Services Firm Morgan Placement & consultancy HR Initiatives The Complete HR Services Firm
  • 2. © HR Initiatives 2004 The Complete HR Services Firm Morgan Placement & consultancy Pvt. Ltd. Hopeful Regards Gaurav Sharma Asst. Manager Talent Acquisition (Head Trainer) Morgan Placement & Consultancy Pvt Ltd Gwalior-474006 (M.P) vtitan@asia.com 09754736977
  • 3. © HR Initiatives 2004 The Complete HR Services Firm Training & Development Services We carry out all services relating to “Training and Development” programs for our client organisations like: – Training needs analysis and development needs analysis – Designing a training strategy to underpin corporate strategy – Audit of the training function – Designing learning and development systems tailored to the company's specific needs – Evaluating the effectiveness of training programmes – Prioritizing of the training budget – Surveys in the area of corporate training
  • 4. © HR Initiatives 2004 The Complete HR Services Firm Vision & Mission “To provide innovative HR solutions by continually exceeding customer expectations” Vision  Use cutting edge technologies  Utilize HR best practices Mission
  • 5. © HR Initiatives 2004 The Complete HR Services Firm The HRI Services in HR Consulting HR Initiatives Services Training & Development Services Consulting Solutions  Survey & Studies and diagnostics  HR Policy, strategy and business solutions HR Services Outsourcing  Recruitment Suite  Payroll Suite
  • 6. © HR Initiatives 2004 The Complete HR Services Firm The HRI Methodology We follow a methodology of participative consulting aimed at:  Building competencies within the organisation  High bias for implement ability in all our solutions  Buy-in of key employee and opinion groups
  • 7. © HR Initiatives 2004 The Complete HR Services Firm Our services in surveys and diagnostic studies are aimed at providing valuable insights on specific issues that clients face. Such services are usually part of a larger consulting solution but are offered as stand-alone products like: Surveys, Studies and Diagnostics • Organisational Climate Survey • Employee Satisfaction Measurement • Culture Assessment Surveys • Leadership orientation assessment • Comp & Benefits Survey
  • 8. © HR Initiatives 2004 The Complete HR Services Firm HR Solutions Our services in HR solutions are aimed at providing tangible benefit perception to our clients: Strategic HRM HR Audit & Systems Review Job Evaluation Competency Mapping PMS Employee Handbook & Induction Manual
  • 9. © HR Initiatives 2004 The Complete HR Services Firm Recruitment Suite Retained Search  Mandated assignment for sensitive positions  Discrete and focused by department and function Contingency Search  Generic in nature, non-exclusive  Payment on basis of candidate joining Assessment Centre  Non-Assigned Role Group Discussions.  Assigned Role Group Discussions.  Interview Simulations.  Fact Find Exercises.  Oral Presentations.  In-Basket Exercises  Analysis Exercises.  Scheduling Exercises. Generic Services  Greenfield Projects  Job Analysis  Competency mapping  Compensation design  Reference checking
  • 10. © HR Initiatives 2004 The Complete HR Services Firm Complete end to end process with options of our/Client’s software in: Payroll Suite Processing of pay slips Generation of reports Filing returns
  • 11. © HR Initiatives 2004 The Complete HR Services Firm Training & Development Modules We have standard training modules in several areas including the list provided below. However we do design and deliver training programs depending on specific client situations: Presentation skills Change management Negotiating Staff leadership Selling skills Effective teams Conflict management Coaching and mentoring Customised Programs at all levels/mediums. Standard and Customised Training Modules
  • 12. © HR Initiatives 2004 The Complete HR Services Firm Why HR Initiatives? Wealth of experience Across industries Educational backgrounds Exclusive clients Focused attention Quality and cultural match Quality and cost awareness Geographic Presence Delhi, Mumbai and Bangalore Suite of Products Full service or specific based on client requirement Enhanced value based capability
  • 13. © HR Initiatives 2004 The Complete HR Services Firm Prerequisites for Change  Vision: Develop, articulate and communicate a shared vision of the desired change  Need: A compelling need has been developed and is shared  Means: The practical means to achieve vision: planned, developed and implemented  Rewards: Aligned to encourage appropriate behavior compatible with vision and change  Feedback: Given Frequently
  • 14. © HR Initiatives 2004 The Complete HR Services Firm An Effective Change Sponsor Must Have  Power: to legitimize change  Pain: Personal Stake  Vision: Total in-depth view  Public/Private Role: Commitment and ability to support change publicly/ meet privately with agents  Performance Management: Ability to reward/confront  Sacrifice: Pursue change despite personal price
  • 15. © HR Initiatives 2004 The Complete HR Services Firm What Effective Change Leaders Do  Embrace change when it’s needed  Develop a vision for change  Communicate effectively  Shake things up by challenging status quo and encouraging others to do the same  Stay Actively Involved by walking the walk and being visible about it.  Direct, Review Implementation of change - continued participation - never done attitude. Be in position to notice and coach.
  • 16. © HR Initiatives 2004 The Complete HR Services Firm Role of Consultants  Assessment of: management, key players, barriers, opportunities  Coach/Develop/Train: help people adopt new behavior  Plan: Assist in process/knowledge  Values / Vision: Facilitate their development  Redesign Organizational Factors: Rewards, Reports, Re-engineer  Communications: Facilitate the process  Project Management Assistance
  • 17. © HR Initiatives 2004 The Complete HR Services Firm Change management EffectiveChange Equals Altering Mind-set Harnessing Motivation Shaping Behavior The Effective Management of Change Involves An Integrated Approach In Each Of These Three Arenas
  • 18. © HR Initiatives 2004 The Complete HR Services Firm Stages of change management “Coming to Grips with the Problem” “Working through the Change” “Attaining and Sustaining Improvement”
  • 19. © HR Initiatives 2004 The Complete HR Services Firm Strategy/change implementation “Coming to Grips with the Problem” 1. Arenas of Change Stages of Change Manageme nt 2. “Working through the Change” 3. “Attaining and Sustaining Improvement” Changing Behavior and Developing Competency and Capability Behavior (Capability) Mind-set (Thinking/ Understanding) Breaking the Conventional Mind-set and Generating a Picture of the Future Dealing with Reactions to Loss and Creating the Will to Succeed Motivation (Emotional/ Intuitive Dynamics)
  • 20. © HR Initiatives 2004 The Complete HR Services Firm The technology of leading sustainable changeMind-set (Thinking/ Understanding) Stage Two: Arenas of Change Stages of Change Manageme nt Motivation (Emotional/ Intuitive Dynamics) Behavior (Capability) “Working through the Change”  Create a vision of the future & articulate the new mind-set.  Help people understand both the big picture & the details.  Communicate the purpose & benefits broadly.  Help people make the link between solving today’s issues & the new plan.  Hold “reality check” meetings to work through the threats, losses, and resistance.  Work through the leaders’ emotion/ resistance first.  Use individual gain/loss analysis as as tool.  Discuss how to manage stress. Be supportive of one another.  Develop a new profile of leadership success.  Evaluate the top levels of management in stores.  Involve employees in building change plans.  Reward successes; expect & learn from mistakes.  Drive individual behavior change.
  • 21. © HR Initiatives 2004 The Complete HR Services Firm The technology of leading sustainable changeMind-set (Thinking/ Understanding) Arenas of Change Stages of Change Manageme nt Motivation (Emotional/ Intuitive Dynamics) Behavior (Capability) “Attaining & Sustaining Improvement”  Continually update vision of desired future & teamwork.  Create forum for feedback & continuous learning.  Continue to articulate why’s & benefits.  Celebrate & reward successes.  Deal with people who will not change.  Establish two-way communication.  Involve people for buy-in.  Continue to support each other in managing stress & change.  Make sure systems & rewards reinforce desired behaviors.  Train incoming people in the new behaviors.  Coach, give feedback, & reinforce new behavior.  Deal with people who cannot change. Stage Three:
  • 22. © HR Initiatives 2004 The Complete HR Services Firm Addressing mind-set Learn it thoroughly yourself. Build relationships. Explain the purpose of change. Help them understand & teach concept. Articulate the benefits. Link daily activities to their higher purpose & benefits. Repetition: Provide frequent & consistent communication about change & what’s needed. Paint a picture of the successful future using best practices.
  • 23. © HR Initiatives 2004 The Complete HR Services Firm Addressing behaviors Model desired behaviors & attitudes. Clearly define desired behaviors & behaviors that need to change. Give feedback frequently to reinforce changed behavior & correct wrong behavior. Coach & teach desired behavior.
  • 24. © HR Initiatives 2004 The Complete HR Services Firm Summary You have to be comfortable with the change before you can get others to change. People can’t (or don’t want to) change when they don’t understand. What, why, how, WIIFM. You can’t intervene until you understand the situation. Resistance is part of the change process. Work with it. Address change at all three levels to be successful. Sustainable change occurs in steps. Define your priorities. Don’t take on too much at once.
  • 25. © HR Initiatives 2004 The Complete HR Services Firm A stepped approach to change Start X A journey of a thousand miles occurs one step at a time. Success
  • 26. © HR Initiatives 2004 The Complete HR Services Firm

Editor's Notes

  1. Assessment: Humanlinks.com tests (personality/resources)