With access to the most up-to-date research and tools, ConsultIWP is a world leader in understanding the way people drive organisational effectiveness – and how this impacts the bottom line.

1. 8
Let’s talk. For each project ConsultIWP
bring together a multi-disciplinary team
with the experience and skills most
relevant to your organisation’s needs. Helping you make the
A typical team will comprise a cross-section of
experienced business professionals and
world-renowned academics, supported by
most of your biggest asset:
dedicated and meticulous PhD and Master’s
students. A project leader provides the client
with a single point of contact throughout the
your employees
duration of the project and ensures we
complete all projects on time and to budget.
For further information, contact:
Carol Tighe
Business Manager
ConsultIWP
Institute of Work Psychology
Sheffield, UK, S10 2TN
Phone: +44 (0) 114 222 3227
Email: carol@consultiwp.com
Institute of Work Psychology
Sheffield, UK, S10 2TN
Phone: +44 (0) 114 222 3227 Management I
Email: carol@consultiwp.com School W
P

2. 2 3
How to keep people motivated during
change and uncertainty
Drawing on extensive research and consulting Kath Eastwood
With access to the most up-to-date experience ConsultIWP can help you understand how
to motivate and engage employees during times of
(South Yorkshire Housing Association)
“I personally have developed my insight into
research and tools, ConsultIWP is change with a focus on how "organisations don't
change: People do". Using powerful frameworks
how/why to involve more people in the change
process and the management of change”
a world leader in understanding for designing effective change processes ConsultIWP
can help you to: Sally Swift (Medirep)
the way people drive organisational G Increase your understanding of change
management principles
“Very useful information that was thought
provoking, that can be taken back and used
effectiveness – and how this impacts G Acquire tools for diagnosing and
within my organisation”
understanding what motivates employees
the bottom line. G Increase your confidence for managing
change effectively.
This insight comes from its close alignment with the
Institute of Work Psychology, a world-renowned
the individuals and the organisation involved. We don’t
have a one-size-fits-all approach. Rather, for each
The impossibility of leadership,
centre for research and development in work
psychology based within the University of Sheffield.
project we bring together a multi-disciplinary team
with the experience and skills most relevant to your
how to do the impossible
ConsultIWP hone this insight through real-life organisation’s needs. Our alignment with the world-
One of the toughest challenges for leaders is Jim Bell (Ove Arup and Partners Ltd)
application across a variety of organisations. renowned Institute of Work Psychology enables us to
conflicting expectations. Almost every decision you “I enjoyed the opportunity to think about issues that
bring the latest research findings, methods and tools to
The result is a unique blend of theory and practice, make will be wrong for somebody, no matter what affect my daily work but that normally
each project. And our experience on numerous
which sets ConsultIWP far apart from any other you do. Not surprisingly, leadership can seem don’t get any critical consideration because
commercial projects ensures that these tools deliver
organisational consultancy or training company. No an impossible task! ConsultIWP can help you I’m too busy!”
the results you need.
other consultancy can provide insight gained from identify some of the most common decisions faced
such a diverse multitude of organisations – insight So what can we deliver… by leaders and highlight the challenges involved in Lynne Warburton (Liberata UK Ltd)
gathered not only through actual application but also getting it right. More importantly, we can draw on “An excellent reminder of several forgotten
through observation and research. the latest research to provide practical ideas concepts/theories plus practical discussion
and frameworks for leaders today: of real situations”
Time and again companies say that their employees
are their biggest asset, their competitive edge, what G To identify some key leadership challenges
makes them better than anyone else. Balancing and paradoxes Steve Gorton (Enabling Development)
employee satisfaction and productivity is tricky at the “Input- both refresher and the IWP approach/
G To increase your confidence at leading articulation at leadership – so great CPD.
best of the times – even more so in the current
and improving organisations. Networking possibilities – especially to hear what
turbulent times.
others are doing. Overall – very professionally
That’s where ConsultIWP comes in. We’re committed organised and a top quality event/workshop –
to helping companies discover the best way to achieve Thanks for the invite!”
this balance – in a way that makes the most sense for

3. 4 5
How to improve the innovative How to create a proactive workforce
capabilities of your workforce who make things happen
The need for more effective innovation is moving G Learn how to motivate your workforce to
Do you wish your staff would think ahead to anticipate amongst their workforce. We can also help you see
rapidly up the economic agenda for organisations regularly and proactively engage in creative
and prevent problems instead of waiting for them to some of the caveats regarding proactivity, such as
across the world. Turning ideas into valuable new efforts at work
arise? Why is it that some people proactively sculpt circumstances in which staff proactivity is not
products, services and processes involves many
G Increase your confidence for managing their careers whereas others are more passive? constructive. ConsultIWP can help organisations to:
dynamics but paramount is the need to get the right
innovations effectively. Would employees who use their initiative and are self-
type of input from management and employees. G Learn more about recognising and
starting improve your business effectiveness? Do you
ConsultIWP can draw on their extensive research and rewarding employee proactivity
get frustrated with some of your staff who prefer to
practical experience with organisations such as Rolls-
let things happen rather than make things happen? G Gain insight into some of the latest research
Royce, Tetra Pak, BMW and the Department of Trade Pamela Mathieson
and Industry to help orgnaisations inspire, motivate (PricewaterhouseCoopers LLP) on how proactivity can be enhanced.
ConsultIWP can draw on their research and
and engage their staff to produce more successful “Inspiration and motivation to take back to consulting experience to discuss how to motivate
innovations. We can assist you to: the workplace” your workforce to be more proactive, such as to use
their initiative, take charge of their environment, and Lorraine Booth (South Yorkshire Police)
G Learn systematic processes for initiating, “Enthusiasm to try new ideas. The push to do
Maxine Charlesworth (South Yorkshire Police) self-initiate improvements. We understand what a
evaluating and implementing innovations something differently. Enjoyed the time out to
“Useful opportunity to spend time ‘thinking’ and proactive employee looks like, different ways that
more effectively think and ‘stop the clock’”
being mentally challenged and stimulated away staff can be proactive, and can show you some of the
G Acquire strategies for improving the quality from the pressures of work. Also good to meet ways that leaders can motivate greater proactivity
of creative thinking in your organisation others from organisations and to find out what
development opportunities are out there”
Creating family friendly practices Job Crafting:
How to improve the quality of work
ConsultIWP can use present leading-edge research G Increase your knowledge of the policies
on work-family conflict to help organisations
understand the extent of family-friendly practices,
and experiences of other organisations
in the area
by engaging employees
which types of organisations tend to use them
G Develop tools for assessing how family- How do you make sure that the employees in your that maximizes both employee well-being and
and what effects these have on performance.
friendly is your organisation. organisation have high quality jobs that foster high performance. ConsultIWP can illustrate the use of
For example the Government’s Workplace Employee
Relations Survey, illustrates that it is those well-being and performance? this tool by drawing on a successful job redesign
organisations that are practicing high involvement project conducted at a call centre call centre
ConsultIWP aims to show organisations how they can
management who use family-friendly management Louise Wills (School Trends) that improved employee well-being, employee
craft better quality jobs through the use a
the most and that there is indeed a positive effect “Good mix of academic view, solicitor and real performance and led to a reduction in the sick rate
participative job redesign tool called ‘scenarios
on productivity. life examples” of employees.
planning’. The tool allows organisations to respond
Experts from ConsultIWP will help you to: positively to events that can have an adverse effect on
Brian Summerson (Arches Housing Ltd) the structure and content of jobs - such as
G Gain an understanding of the latest research “More awareness of family friendly practices Steve Clark (Sheffield City Council)
downsizing, departments merging or splitting and
on work-family conflict and the use of and using the knowledge to influence our own “Thanks to those who set up this event. I am glad
the introduction of new products or services –
familyfriendly practices procedures and practices”. that I came along.”
by envisioning a range of different job scenarios
and helping organisations select the job design

4. 6 7
How to create successful
Emotional intelligence and and adaptable work teams
successful business strategy: Do you know how people work best together? Do you Alison Hart (Department Work and Pensions)
how to achieve competitive want to create and maintain successful work teams?
Is teamworking always the best way to work
“Characteristics of an effective team especially
useful. Now understanding why teams I’ve worked
advantage and ride out the storm together? How do all the pieces of your workplace
come together to work in a successful and adaptable
on in the past haven’t worked!”
way? You can move your thinking beyond static Pamela Mathieson (PricewaterhouseCoopers)
Emotional intelligence, understanding the emotions G Learn more about how emotions affect teams to more complex systems. Drawing on “An interactive session which was excellent in
of others and yourself, has been more strongly behaviour and performance research and consulting experience ConsultIWP can challenging assumptions that ‘teams are best’.
correlated with personal and business success help organisations to understand how people work Thank you”
G Gain insight into how emotions can provide best together and in what form; when teams
than high IQ. And for this reason it is increasingly
a competitive advantage for commercial work well together and when they don’t, explore
being used by many organisations as a strategy to Julie Oxley (Sheffield City Council)
organisations and raise customer working as individuals and pairs moving to examine
increase well-being and have a positive impact “This is very timely for me in my need to pull
satisfaction levels for public and more complex systems. ConsultIWP can help
on financial performance. together and form a new team. Excellent and
not-for-profit organisations. organisations to:
thought provoking. Many thanks”
ConsultIWP can show how whole organisations have
restructured and how emotional contagion and other G Appreciate the different ways people can
strategies have been used to build the customer base work together
Michael Hunter (South Yorkshire police)
and increase customer satisfaction levels. With “Linking to current economic and political affairs G Understand what makes a successful work
increased pressures of competition during the made the session very relevant and interesting” grouping
recession we can show you how to achieve
competitive advantage and ride out the storm. G Gain an understanding of how work groups
Marc Lees (South Yorkshire Police)
Understanding and applying emotions can can adapt and change.
“Enjoyed the style of session with friendly
differentiate your organisation from competitors and
approachable style. This session is useful to extract
raise individual motivation. ConsuItWP can assist
some simple ideas and inspiration to take to my
organisations to:
work environment. It’s also fantastic to share in a
new/different perspective to my own organisational Is unacceptable behaviour at work
culture, so I plan to come again.”
costing you and you employees?
Applying research on unacceptable behaviour in the Emma Tiernan (VEN Management)
workplace (e.g. violence, bullying and incivility) “This is the first IWP Business Breakfast seminar
ConsultIWP can illustrate some practical steps I’ve attended and I thought it was excellent
organisations can take to reduce this type of and will definitely be attending future courses
behaviour. In particular ConsultIWP can draw on it’s and recommending them to colleagues”
research on work-related violence and bullying to
understand incivility and its costs to business.
ConsultIWP can help organisations to:
G Learn about the latest research on the
negative impact of unacceptable behaviour
on business
G Increase confeince in dealing with
unacceptable behaviour and its
consequences.