Confidentiality requires healthcare providers to keep patient health information private unless the patient consents to its release. It is one of the core duties of medical practice. To ensure confidentiality, all patient information must be out of plain view and healthcare employees must receive proper training and management so that patients trust the organization and its staff to privately handle personal medical affairs. Effective confidentiality training for employees will be evident in the workplace and improve patient response to and trust in the overall healthcare organization.

1. CONFIDENTIALITY

2. What is confidentiality?
• Confidentiality is one of the core duties of
medical practice. It requires health care
providers to keep a patient’s personal health
information private unless consent to
release the information is provided by the
patient (De Bord, J., DDS MSD MA,
Burke, W., MD PhD, & Dudzinski D. M.,
PhD MTS, 2013).
• MAKE SURE ALL INFORMATION IS
OUT OF PLAIN VIEW
• With the proper training and management
patients will begin to trust the healthcare
organization and its employees to handle
their personal affairs.

4. How can this training on
confidentiality be effective
for the employees?
• It will show at the workplace along with the
patients response to the healthcare
organization as a whole.

5. References
• De Bord, J., DDS MSD MA, Burke, W.,
MD PhD, & Dudzinski D. M., PhD MTS .
(2013). ETHICS IN MEDICINE .
University of Washington School of
Medicine. Confidentiality. Retrieved from:
https://depts.washington.edu/bioethx/topics/
confiden.html