![GOODS
~700
1 customer per year
IT CHALLENGES DEPENDS ON
10-50k
ITEMS ON SALE
In one store
23
CHECKOUT
Years / month
CUSTOMERS LOVE [WE DELIVER]:
• Fast & easy
• Effortless
550k
CUSTOMERS
Per day in LTU](https://image.slidesharecdn.com/11itchallengesneedscase-studyoftheretailmarketleadertomasbazysmaximalt-180203212459/75/Conference-Retail-Innovations-2018-IT-Challenges-Needs-Case-Study-of-the-Retail-Market-Leader-Tomas-Bazys-Maxima-LT-Director-of-IT-Maintenance-Department-3-2048.jpg)
Uploaded byArunas Vizickas ✔
Conference "Retail Innovations 2018”: „IT Challenges & Needs: Case-Study of the Retail Market Leader“, Tomas Bazys, „Maxima LT“, Director of IT Maintenance Department
The document discusses the IT challenges and needs of 'Maxima LT', a leading retail market company in the Baltics, with 244 stores and a turnover of €1.5 billion per year. It highlights trends in customer service, including the demand for fresh and healthy food, self-service technology, and seamless checkout experiences. The document also mentions the implementation of advanced technologies such as AI, machine learning, and mobile payments to enhance operational efficiency.
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Conference "Retail Innovations 2018”: „IT Challenges & Needs: Case-Study of the Retail Market Leader“, Tomas Bazys, „Maxima LT“, Director of IT Maintenance Department
- 1. IT CHALLENGES &NEEDS: CASE-STUDY OF THE RETAIL MARKET LEADER Tomas Bazys, „Maxima LT“ Director of IT Maintenance Department
- 2. EMPLOYEES 15k Largest in theBaltics WE LOVE NUMBERS 244 STORES In LTU only 1,5€ TURNOVER Bln. / year WE ARE: • Largest Lithuanian capital company • Biggest employer in the Baltic States
- 3. GOODS ~700 1 customer peryear IT CHALLENGES DEPENDS ON 10-50k ITEMS ON SALE In one store 23 CHECKOUT Years / month CUSTOMERS LOVE [WE DELIVER]: • Fast & easy • Effortless 550k CUSTOMERS Per day in LTU
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- 6. WHERE WE GO JustWalk Out GETTING READY now SELF-SERVICE AI IMAGE RECOGNITION SW vs. HW MACHINE LEARNING ONLINE
- 7. MAIN BUZZ-WORDS SELF CHECKOUTS OFFICE 365QUEUE MANAGEMENT IMAGERECOGNITION SELF-SERVICE OUT-OF-STOCK MOBILE PAYMENTS MOBILITY WIFI OUT-OF-SHELF SPOILAGE & FRESHNESS FAST CHECKOUT BACKOFFICE AUTOMATION VOICE WMS NFC CLOUD
- 8. THE LAB ISOPEN Let’s talk: tomas.bazys@maxima.lt