This document summarizes key findings from CompTIA's research on green IT practices. Some of the main points include:
- Over three-quarters of US organizations have formulated a partial green IT strategy, up from 60% last year.
- Green factors are considered for most IT purchases, especially printers, monitors, desktop PCs and laptops. Organizations seek technologies with lower power consumption and recyclability.
- Drivers for green IT initiatives include cost savings, reduced energy usage, and positive environmental impact. Many see green IT as a competitive advantage.
- Cloud computing, monitors, desktop PCs and laptops are seen as top green IT investments with the best ROI. However, measuring
This presentation reviews key trends in the IT industry, including shifts in customer buying preferences, cloud computing, mobility, data, security and managed services
Navigating IT Complexity - Research report by IDGShoreTel
The primary objective of this research program is to explore IT decision makers’ attitudes toward and acceptance of technology complexity with a focus on IP telephony solutions. More specifically, the survey was designed to identify the extent to which companies are struggling with IT complexity as a macro issue, the perceived contributors to IT
complexity, adoption of IP telephony, and attitudes/experiences regarding complexity in IP telephony solutions.
The research was conducted online among the CIO and Network World audiences between September 14, 2010 and October 4, 2010. Respondents were screened for title (IT manager and above or LOB executive), core job responsibilities (strategic focus), company size of 50 or more employees, and for the implementation or planned implementation of IT telephony solutions. A total of 324 qualified respondents are represented in this summary; 186 respondents are members of the CIO audience, 138 respondents are members of the Network World audience.
CompTIA’s Building Digital Organizations study provides insights into the changing business dynamics and role of IT as cloud and mobility drive new technology solutions.
International Technology Adoption & Workforce Issues Study - Canadian SummaryCompTIA
90% of Canadian executives indicate at least some degree of gaps in IT skills at their business exists. 59% of UK executives believe the cybersecurity threat level is increasing. Find out more on how companies are adopting new technology and how it's impacting their workforce.
A survey of office workers and IT decision makers in large U.S. organizations detailing the current trends in enterprise cloud adoption and cybersecurity. The survey commissioned by iboss and conducted by Vanson Bourne found the increasing usage of SaaS applications, remote work, and Shadow IT were causing cybersecurity concerns.
Reach the Edge of the Joint Information EnvironmentGov BizCouncil
To better understand how Department of Defense employees perceive the benefits of and challenges to the Joint Information Environment and mobility, Government Business Council and Verizon Wireless undertook an in-depth research study of over 300 senior DoD employees.
This presentation reviews key trends in the IT industry, including shifts in customer buying preferences, cloud computing, mobility, data, security and managed services
Navigating IT Complexity - Research report by IDGShoreTel
The primary objective of this research program is to explore IT decision makers’ attitudes toward and acceptance of technology complexity with a focus on IP telephony solutions. More specifically, the survey was designed to identify the extent to which companies are struggling with IT complexity as a macro issue, the perceived contributors to IT
complexity, adoption of IP telephony, and attitudes/experiences regarding complexity in IP telephony solutions.
The research was conducted online among the CIO and Network World audiences between September 14, 2010 and October 4, 2010. Respondents were screened for title (IT manager and above or LOB executive), core job responsibilities (strategic focus), company size of 50 or more employees, and for the implementation or planned implementation of IT telephony solutions. A total of 324 qualified respondents are represented in this summary; 186 respondents are members of the CIO audience, 138 respondents are members of the Network World audience.
CompTIA’s Building Digital Organizations study provides insights into the changing business dynamics and role of IT as cloud and mobility drive new technology solutions.
International Technology Adoption & Workforce Issues Study - Canadian SummaryCompTIA
90% of Canadian executives indicate at least some degree of gaps in IT skills at their business exists. 59% of UK executives believe the cybersecurity threat level is increasing. Find out more on how companies are adopting new technology and how it's impacting their workforce.
A survey of office workers and IT decision makers in large U.S. organizations detailing the current trends in enterprise cloud adoption and cybersecurity. The survey commissioned by iboss and conducted by Vanson Bourne found the increasing usage of SaaS applications, remote work, and Shadow IT were causing cybersecurity concerns.
Reach the Edge of the Joint Information EnvironmentGov BizCouncil
To better understand how Department of Defense employees perceive the benefits of and challenges to the Joint Information Environment and mobility, Government Business Council and Verizon Wireless undertook an in-depth research study of over 300 senior DoD employees.
EMEA10: IT Training and Certification: Value to EmployersCompTIA UK
August 2009 saw the launch of a CompTIA research project into the value of IT Training and Certification looking at into the insights and opportunities associated with the billions of pounds that go into IT training and certification each year. With lots of buzz and demand from our members for a more specific EMEA study, CompTIA’s Vice President of Research, Tim Herbert, will present the findings of the brand new study into the value of IT Training and Certification to employers.
High Tech Results from AMR Research ERP B2B Study GXS
This presentation discusses the high tech related results from a study conducted in late 2009 by the analyst firm AMR Research. The study looked ERP/B2B integration and the importance of having these two environments seamlessly integrated together. Updated April 2013
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
All information, data, and material contained, presented, or provided on is for educational purposes only.
Company names mentioned herein are the property of, and may be trademarks of, their respective owners.
It is not to be construed or intended as providing legal advice.
Company names mentioned herein are the property of, and may be trademarks of, their respective owners and are for educational purposes only.
17 U.S. Code § 107 - Limitations on exclusive rights: Fair use
Notwithstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work, including such use by reproduction in copies or phonorecords or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright.
This year, CSO partnered with the CERT® Division of Software Engineering Institute at Carnegie Mellon University, U.S. Secret Service and KnowBe4 to evaluate trends in the frequency and impact of cybersecurity incidents
The decision to co-locate all or part of the data center facility can be a risky one. Because the decision to build vs. buy is essentially one of cost, IT decision makers must put in the time and effort in requirements gathering, determining the needs of the business, and selecting a co-location vendor to ensure the engagement is successful.
This solution set will take IT decision makers through the following process to select a co-location vendor that fits the organization’s needs:
* Determine if a co-location strategy is a fit with the business.
* Understand the market and vendor offerings.
* Evaluate vendor offerings and proposals.
* Manage the co-location relationship.
Use this solution set to ensure that the organization’s co-location strategy is a success.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical.
These slides—based on the webinar from leading IT research firm EMA and Redwood Software—explain why you should prioritize digital transformation in your organization and support those efforts with workload automation.
All product and company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
CIO’s 17th annual “State of the CIO” survey was conducted with the goal of understanding how the CIO role continues to evolve in today’s business climate and to help define the CIO agenda for 2018.
Led by CompTIA Market Research, learn about the IT channel’s attraction to managed services, managed services adoption to date, and customer priorities and demands.
Disruptive outsourcing leaps to the front. Our 2018 survey of more than 500 executives from leading organizations indicates that disruptive outsourcing solutions—led by cloud and automation—are fundamentally transforming traditional outsourcing. https://deloi.tt/2x7zxb8
EMEA10: IT Training and Certification: Value to EmployersCompTIA UK
August 2009 saw the launch of a CompTIA research project into the value of IT Training and Certification looking at into the insights and opportunities associated with the billions of pounds that go into IT training and certification each year. With lots of buzz and demand from our members for a more specific EMEA study, CompTIA’s Vice President of Research, Tim Herbert, will present the findings of the brand new study into the value of IT Training and Certification to employers.
High Tech Results from AMR Research ERP B2B Study GXS
This presentation discusses the high tech related results from a study conducted in late 2009 by the analyst firm AMR Research. The study looked ERP/B2B integration and the importance of having these two environments seamlessly integrated together. Updated April 2013
Cybersecurity breaches in the government seem to be all over the news. The sheer number and wild variety of sources for these breaches led us to wonder what federal agencies are really dealing with. SolarWinds® partnered with leading government research provider Market Connections to survey 200 federal IT and IT security professionals to find out their top cybersecurity concerns and the obstacles they face when implementing IT security strategies.
The results of our survey include:
Detailed insight into the threats, challenges, and sources of cybersecurity breaches the government faces in its IT infrastructure
Top hindrances in the implementation of appropriate IT security tools
Strategies and courses of action being deployed by federal IT professionals to remediate cybersecurity threats
These results demonstrate that a broad and concerning range of cybersecurity threats plague government agencies. Federal IT pros must consider taking a more pragmatic and unified approach to addressing the availability, performance, and security of their infrastructures.
Visit http://www.solarwinds.com/federal to learn more.
All information, data, and material contained, presented, or provided on is for educational purposes only.
Company names mentioned herein are the property of, and may be trademarks of, their respective owners.
It is not to be construed or intended as providing legal advice.
Company names mentioned herein are the property of, and may be trademarks of, their respective owners and are for educational purposes only.
17 U.S. Code § 107 - Limitations on exclusive rights: Fair use
Notwithstanding the provisions of sections 106 and 106A, the fair use of a copyrighted work, including such use by reproduction in copies or phonorecords or by any other means specified by that section, for purposes such as criticism, comment, news reporting, teaching (including multiple copies for classroom use), scholarship, or research, is not an infringement of copyright.
This year, CSO partnered with the CERT® Division of Software Engineering Institute at Carnegie Mellon University, U.S. Secret Service and KnowBe4 to evaluate trends in the frequency and impact of cybersecurity incidents
The decision to co-locate all or part of the data center facility can be a risky one. Because the decision to build vs. buy is essentially one of cost, IT decision makers must put in the time and effort in requirements gathering, determining the needs of the business, and selecting a co-location vendor to ensure the engagement is successful.
This solution set will take IT decision makers through the following process to select a co-location vendor that fits the organization’s needs:
* Determine if a co-location strategy is a fit with the business.
* Understand the market and vendor offerings.
* Evaluate vendor offerings and proposals.
* Manage the co-location relationship.
Use this solution set to ensure that the organization’s co-location strategy is a success.
SolarWinds IT Trends Report 2015: Business at the Speed of IT (North America)SolarWinds
A look at the current state of significant new technology adoption, barriers to adoption and needs of IT pros tasked with delivering business impact in North America.
With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical.
These slides—based on the webinar from leading IT research firm EMA and Redwood Software—explain why you should prioritize digital transformation in your organization and support those efforts with workload automation.
All product and company names mentioned herein are for identification and educational purposes only and are the property of, and may be trademarks of, their respective owners.
CIO’s 17th annual “State of the CIO” survey was conducted with the goal of understanding how the CIO role continues to evolve in today’s business climate and to help define the CIO agenda for 2018.
Led by CompTIA Market Research, learn about the IT channel’s attraction to managed services, managed services adoption to date, and customer priorities and demands.
Disruptive outsourcing leaps to the front. Our 2018 survey of more than 500 executives from leading organizations indicates that disruptive outsourcing solutions—led by cloud and automation—are fundamentally transforming traditional outsourcing. https://deloi.tt/2x7zxb8
Domain Driven Analytics - The Right Analytics Approach for TelcosSubex
It is important for Telcos to take the right analytics approach when dealing with huge volumes of data on a daily basis. How they leverage the data to get the insights will derive tangible benefits. But in many instances, the analytical approach adopted by CSPs has not been the right one.
2015 Global Contact Centre Benchmarking Report key findingsAndrew McNair
Frequently cited by industry analysts and quoted by the media, the Dimension Data Global Contact Centre Benchmarking Report is widely acknowledged as the most useful, authoritative and comprehensive report of its kind. It's designed to provide a single point of reference on key aspects affecting customer
management in today's contact centres.
Foundry's Digital Business research was previously published under the IDG Communications brand. The study outlines the strategies and technologies that organizations are adopting to successfully complete their journey to become a digital business.
IBM Relay 2015: Cloud is All About the Customer IBM
Debuting new research data, Forrester's John Rymer discusses the rapid growth of "customer-centric" workloads in the cloud and the challenges many organizations have faced with private cloud.
Learn more by visiting our Bluemix Hybrid page: http://ibm.co/1PKN23h
Speaker: John Rymer (Analyst, Forrester)
Making the Leap: Exploring the Push for Cloud AdoptionGov BizCouncil
For a growing number of public and private sector organizations, cloud is the future — a game-changer for mitigating risk, enhancing effectiveness, and initiating new capabilities. To learn more about ongoing progress and challenges associated with cloud adoption, Government Business Council and Salesforce launched an in-depth research study in May 2017.
Data Trends for 2019: Extracting Value from DataPrecisely
To get the most business value from data, you need to keep up with the latest tech trends – or do you?
View this webinar on-demand as we share the results from our 2019 Data Trends Survey! We'll reveal what organizations around the world are really up to at the intersection of technology, big data and business.
Key topics include:
• Business initiatives getting the most IT support in 2019
• Highest-priority IT initiatives
• Tech adoption rates, benefits and challenges
For today’s firm, change is constant. The ever-evolving realities of the profession inspired Wolters Kluwer to explore two major questions in our 2014 Accounting Firm Preparedness Survey. First, what trends will have the most significant impact on accounting firms and their clients over the next five years? Second, how well prepared are accountants to take advantage of these trends?
The new Enterprise Management Associates (EMA) research study Big Data Impacts on Hybrid Infrastructure and Management study examined what types of IT monitoring data enterprises are collecting and analyzing with big data technology and how they leverage that analytics to improve IT management practices. These slides cover some of the findings.
The Expanding Role and Importance of Application Delivery Controllers [Resear...Radware
When it Comes to ADCs, Perception is Not Reality.
The Enterprise Strategy Group and Radware recently conducted a collaborative research project about the current use and future strategies of application delivery controllers (ADCs).
Based on a survey of 243 IT professionals, the research reveals that the role of ADCs has expanded well beyond the historical perception of hardware-based load balancers.
What’s most interesting is that ADCs are becoming a critical component of a defense-in-depth security strategy as enterprises fine-tune security policy and enforcement to align with their sensitive business applications. Organizations are also deploying ADCs as virtual appliances at an increasing rate and taking advantage of ADC functionality from the network through the application layer.
There is a lesson to be learned here: enterprise organizations can get creative with ADC deployments for performance tuning, application-specific services, and critical system protection. Read this research http://www.radware.com/social/esg-adc-research/ to understand the benefits of applying ADCs in this fashion.
Given the breadth and pace of innovation, all signs point to a widening skills gap. This will put further pressure on organizations of all sizes to rethink their workforce strategies. While the notion of a skills gap is a seemingly straightforward concept, below the surface, there are many nuances to the story. This CompTIA research report explores these issues, setting the stage for approaches to tackling the IT skills gap.
CompTIA 4th Annual Trends in Managed Services CompTIA
Understanding the mindset of the customer is a crucial ingredient in any successful managed services practice. What do they consider “managed services” and what kinds of questions to they ask when vetting providers? What do they look for in a service level agreement? Trends in Managed Services captures critical end-user information about managed services usage patterns, preferences and general attitudes towards managed services to help guide you toward maximum growth and profitability.
The study, conducted in two parts, includes quantitative findings based on an online survey of 350 executives in the end-user community, plus an in-depth set of qualitative interviews with 18 current or former users of managed services.
International Technology Adoption & Workforce Issues Study - Brazilian SummaryCompTIA
86% of Brazilian executives indicate at least some degree of gaps in IT skills at their business exists. 88% of Brazilian executives believe the cybersecurity threat level is increasing. Find out more on how companies are adopting new technology and how it's impacting their workforce.
Similar to CompTIA Research Roundup - IT Channel Insights & Opportunities (20)
CompTIA IT Employment Tracker – December 2021CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA IT Employment Tracker – November 2021CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA IT Employment Tracker – October 2021CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA IT Employment Tracker – September 2021CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA's Trends in Automation research study examines the investments companies are making and the challenges they face as they automate business processes
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA's IT Operations and Emerging Tech tracker monitors the investments companies are making across the four pillars of IT and the adoption of emerging technology.
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA's Trends in Help Desk survey explores the areas businesses are focusing on as they manage their help desk function, including IT priorities, required skills, and emerging technologies.
CompTIA IT Employment Tracker – February 2021CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA’s annual Industry Outlook report examines 10 trends that businesses will use as they rebuild from a challenging year, along with focused sections on expectations for IT professionals and for IT channel firms.
CompTIA IT Employment Tracker - January 2021CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
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Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA IT Employment Tracker – October 2020CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA IT Employment Tracker – September 2020CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
CompTIA IT Employment Tracker – August 2020CompTIA
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
Monthly data, analysis, and trending covering the state of employment in the information technology (IT) sector and IT occupations. Released in conjunction with the U.S. Bureau of Labor Statistics monthly employment update. #JobsReport
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
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Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
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Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
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After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
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- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
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https://alandix.com/academic/papers/synergy2024-epistemic/
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Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...
CompTIA Research Roundup - IT Channel Insights & Opportunities
1.
2. CompTIA Research Roundup
Carolyn April
Director, Industry Analysis
capril@comptia.org
Tim Herbert
VP, Research & Market Intelligence
therbert@comptia.org
Seth Robinson
Director, Technology Analysis
srobinson@comptia.org
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Legal Services Sector
SMB Market
UK SME Market
Healthcare Sector
International Tech Adoption
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6. 2 in 3 IT Firms On-Target or Ahead of ’13 Goals
44
46
48
50
52
54
56
58
60
62
64
Q3'09
Q4'09
Q1'10
Q2'10
Q3'10
Q4'10
Q1'11
Q2'11
Q3'11
Q4'11
Q1'12
Q2'12
Q3'12
Q4'12
Q1'13
Q2'13
Q3'13
Fore…
ConfidenceRating|100=HighestRating
32%
46%
22%
Lagging
goals
On-target
with goals
Tracking
ahead
Self-Assessment of
2013 Revenue Goals
IT Industry Business
Confidence Holds Steady in Q3
7. Businesses in Several Countries Project Solid
Increases in IT Spending Over Next 12 Months
7.2%
4.6%
2.3%
4.3%
7.6%
1.8%
7.3%
6.2% 6.2%
2.8%
Brazil Canada France Germany India Japan Mexico Middle…Thailand UK
AxisTitle
8. Cloud Adoption* Across Countries
22%
18%
27%
18%
25%
15%
31%
24%
18%
26%
20%
21% 26% 19%
19%
26%
17%
23%
23%
20%
17% 24%
39% 39% 39% 49%
31%
34%
44%
41%
40%
33%
42%
17% 16% 14% 14% 19% 35% 2% 12% 22% 24% 14%
Total Brazil Canada France Germany India Japan MexicoMiddle EastThailand UK
NET adoption
of cloud on
some level
Full-use stage (top bar)
Experimentation stage (bottom bar)
Evaluation/implementation stage (top bar)
Basic awareness stage (bottom bar)
9. Cloud End User Business Models
Experiment
Non-Critical
Use
Full
Production
Transformed
IT
IaaS | PaaS | SaaS
Public Clouds
Payment Models
Transition
Integration
Security
Workflow Change
Customization/Rea
rchitecture
Provider SwitchingProof of Concept
Private | Hybrid Clouds
Education
Policies/Procedure
s
10. Cloud Maturity Leads to Wider Benefits
29%
30%
29%
43%
39%
46%
41%
56%
46%
Modernization of IT
Simply a Better Option
Ability to Cut Costs
Early Adopters Mid Adopters Late Adopters
11. End User Cloud Migration Patterns
Public Cloud
Provider #1
Public Cloud
Provider #2
Private CloudOn-premise
System
Company ABC
24%
25%
29%
(Apps)
27% (Infrastructure)
12. Cloud Channel Models Framework
Build
Provide /
Provision
Enable /
Integrate
Manage /
Support
IaaS | PaaS | SaaS
Public | Private | Hybrid Clouds
Cloud Aggregation | Brokerage Services
Procure HW +
SW; add
expertise to build
cloud
Resell
White-label
Hosting / Direct to
customer
Deployment
Consulting | Advising | IT Solutions
Integration
Break/Fix
Managed Services
Customization /
Development
Architecture /
Design
13. Cloud Business Models Mature
48% 49% 51%
61%
32% 34% 35%
27%
Build Provide/
Provision
Enable/
Inte-
grate
Manage/
Support
Currently
Providing
Plan to
Provide
46%
54%
Mature
Somewhat
Mature /
Not That
Mature
Cloud Business Model
Self-Assessment
Cloud Business Model Involvement
29% of channel partners report
being “born in the cloud”
14. Anticipated Cloud Growth Opportunities
20%
23%
25%
32%
Manage / Support
segment
Build segment
Enable / Integrate
segment
Provide / Provision
segment
Cloud Growth Opportunities
Expectations Over Next 2 Years
Implemented software (e.g. PSA) that is
able to track individual revenue sources
1
2
3
4
Created separate sales teams for cloud-
based business vs. non-cloud business
Changed accounting codes internally to
delineate between cloud and non-cloud
revenue
Followed vendor specifications for what
is classified cloud vs. non-cloud in their
offerings
Cloud Impacts Channel Accounting/
Bookkeeping Practices
Despite maturing cloud models, only 37% of
channel partners report generating more than
half their revenue from cloud activities
15. The Future of Work?
Applications Regularly Used in Workplace
20-29
Years
30-39
Years
40-49
Years
50-59
Years
60+
Years
Microsoft Word 86% 86% 88% 88% 88%
Microsoft Excel 71% 74% 72% 65% 59%
Microsoft PowerPoint 52% 63% 57% 46% 40%
Online version of applications for word
processing or spreadsheets (e.g. Google Docs)
33% 37% 21% 16% 10%
Mobile app specific to job 27% 28% 17% 10% 12%
16. BYOD in the Workplace Skews Toward Younger
Segments of Employees
32%
33%
46%
59%
61%
47%
60+-somethings
50-somethings
40-somethings
30-somethings
20-somethings
Overall
17. Big Data’s Momentum Continues
45%
55%
24%
76%
Somewhat
Familiar / Not That
Familiar
NET Familiar
2012 2013
46%
55%
62%
83%
Businesses Average or
Lagging on Data Mgt.
Businesses Ahead of
the Curve on Data
Mgt.
2013 2012
Change in End-User Familiarity with
Concepts Associated with Big Data
Change in NET Familiarity Among
End-User Business Segments
18. Most Business Still Working to Improve Their
Data Analysis Capabilities
30%
54%
16%
Basic
Level
Intermediate
Level
Advanced
Level
Self-Assessed Capabilities
with Data Analysis
Matching data findings to business objectives
Integrating data tools with existing data sets
Understanding data needs of all business units
Building appropriate skills in areas of data
management/analysis
Evaluating available tools for data
management/analysis
57% of businesses report currently using
some type of data analysis, data mining or
business intelligence tools; another 36%
plan to start using soon.
Top 5 Challenges in Using
Data Analysis Tools
1
2
3
4
5
19. Human Error: a Growing Security Concern for
Businesses Across Many Countries
35%
65%
62%
38%
71%
29%
53%
47%
33%
67%
66%
34%
48%
52%
46%
54%
23%
77%
56%
44%
NET human error has INCREASED as a
security factor during past two years
Brazil Canada France Germany India
Japan Mexico Middle East Thailand UK
NET human error UNCHANGED or lessened
as a security factor during past years
20. Top Reasons Why Human Error is Increasingly a
Factor in Security Incidents/Breaches
General negligence / carelessness towards security
Increased use of social media by staff
Failure of end-users to follow security procedures and policies
Lack of security expertise with networks, servers and other infrastructure
Failure of staff to get up to speed with new threats (e.g. mobility, social media, cloud, etc.)
1
2
3
4
5
Top Factors
Among
Mature
Economies
Lack of security expertise with websites and applications
General negligence / carelessness towards security
Failure of end-users to follow security procedures and policies
Lack of security expertise with networks, servers and other infrastructure
Inadequate resources - not enough IT staff time to manage security threats
1
2
3
4
5
Top Factors
Among
Maturing
Economies
Mature Economies Group: Canada, France, Germany and the UK
Maturing Economies Group: Brazil, India, Mexico, Middle East and Thailand
21. Demand for IT Support Services Expected to Grow
32%
12%
17%
21%
27%
31%
47%
None of the above
Tablet
Smartphone
Software application
Internet, WiFi or network
issue
Printer / MFP
Desktop or Laptop
Incidence of IT Support Needs
During Past 3 Months
Expectations for IT
Support Services
12%
47%
42%
11%
41%
48%
6%
44%
50%
Baby Boomers
Generation X
Generation Y
Increasing
Need
Decreasing
Need
No
Change
22. Worker Preferences for Improving IT Support
Faster support / resolution of IT issue1
More proactive maintenance so issues are addressed before
becoming a major problem
2
Better customer service / professionalism from IT support staff3
Better communication, such updates on status of repairs4
More options for getting IT support, i.e. video chat, IM, text, apps, etc.5
23. The On-going Challenges of Channel Conflict
Vendors not honoring deal registration
program rules of engagement
Vendor shifting GTM strategy from indirect
to direct sales
Vendor services arm competing against me
Lost deals to vendor direct sales team
Vendors violate of policies separating sales
engagement and territory
1
2
3
4
5
Top 5 Types of Conflict Experienced
by Channel Partners in Last 2 Years
60%
66% attribute
increasing
channel conflict
to changing
customer
dynamics.
44% attribute to
new models
such as cloud
computing.
% of partners
reporting an
INCREASE in
channel conflict
over past 2
years
Due to channel conflict, 37% of
partners intensified efforts to improve
their services/solutions capabilities
24. Cloud and the Role of IT Distributors
5%
7%
37%
52%
Don't know
Decreasing
involvement
No change
Increasing
involvement
Channel Firm Expectations for
Distributor Relationship in Next 2 Years
Distributors are serving as an aggregator
of cloud services that solution provider
can then resell
1
2
3
4
Distributors still figuring out where they fit
Distributors playing a hosting role for
cloud services in their data centers
Distributors are competing against solution
providers with their cloud offerings
Emerging Roles of
Distributors in a Cloud World
25. Closing Thoughts
IT industry sentiment holds steady, which likely translates to
modest growth for the remainder of 2013
Customers continue to move along the adoption curve for
emerging technologies; needs change
Changing worker demographics will accelerate, affecting
workplace dynamics in a number of ways
Channel business transformation enters new phases
27. Thank You | Questions
Carolyn April
Director, Industry Analysis
capril@comptia.org
Tim Herbert
VP, Research & Market Intelligence
therbert@comptia.org
Seth Robinson
Director, Technology Analysis
srobinson@comptia.org