NABD's complaint management software allows companies to streamline their complaint resolution process through flexible workflows, correspondence templates, and reporting features. It specializes in optimizing business processes to meet high customer service standards. The software provides a customizable, web-based solution that enables teams to collaborate, quickly respond to and prioritize complaints, efficiently manage tasks and cases, and identify opportunities through real-time reporting. Implementation services are available both on-site and as a hosted solution.

1. Complaint management software
NABDs Complaint Management Software is an effective resource for
building customer relationships by engaging with your customers and
providing timely responses to customer feedback. Flexible workflow,
built-in correspondence and extensive reporting are among the many
features that will streamline your business.
Complaint management software specialize in refining business
processes to meet the highest standards of customer service and
quality. Our implementation services will get you up and running
quickly, either on-site or as a hosted software solution.
NABDs Service and Complaint Management software is a
customizable, web-based case management software solution that will
enable your team to:
 Collaborate
 Respond quickly and accurately to customer requests
 Quickly enter and prioritize complaints
 Use workflow to assign cases that need follow-up
 Efficiently manage tasks, set reminders and due dates
 Actionable, real-time reports
 Identifies opportunities