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CompTiaAE A+ Certification Exam Study Questions
1. A technician is adding a company video from a video
cassette to the company's website. Which of the
following devices should be used to complete this task?
Toner cartridges
Batteries
Chemical solvents
CRTs
2. Corrupt Windows XP system files are keeping a PC from
booting. Which of the following is the best option to
resolve this issue?
Automated System Recovery
Emergency Repair Disk
Recovery Console
NT Repair Disk
3. Which of the following boot devices would a technician
use for RIS?
Tape drive
Zip drive
Network
HDD
4. Which of the following ports would Windows Firewall
need to make an exception for in order to allow FTP
access?
21
80
443
3389
5. 80 mm and 120 mm are common sizes for which of the
following PC Components?
Processors
Case fans
Heat sinks
Video cards
6.____________ utility can be used to recover valuable data
that is present in bad sectors.
Disk Defragmenter
ScanDisk
CHKDSK
SpeeDisk
7. Product used to perform hardware maintenance activity
is:
Liquid cleaning compounds
ScanDisk
Disk Defragmenter
Power Supply Unit (PSU)
8. Overvoltage generates:
Blackouts
Brownouts
Spikes
None of the above
9. Which of the following PC components do not require
preventive maintenance?
Mouse
Keyboard
Printer
None of the above
10. To remove the dirt from the mouse ball, you can clean it
with:
Soapy water
Isopropyl alcohol
Fresh water
Ammonia-based cleaner
11. Identify the problems that you can face if keyboard is not
handled and maintained properly.
The keys might stick with the dust particles.
Incorrect characters display on the screen.
Liquids spilled on the keyboard can cause a short.
All of the above
12. To clean the key tops of a keyboard, you must use:
Isopropyl alcohol
Denatured alcohol.
Soapy water
Ammonia-based cleaner
13. To clean the floppy drive, you must use:
Cotton swab dipped in isopropyl alcohol
Cleaning disk
Lint-free cloth dipped in denatured alcohol
Tiny brush
14. To clean the CD-ROM drive, you use:
CD lens cleaner
Tiny brush
Cleaning disk
Cotton swab dipped in isopropyl alcohol
15. Which of the following can you use to check errors in file
system?
SCANDISK
SEARCHDISK
Defrag
SCANFILE
16. Identify the type of error that a hard disk encounters.
Search error
Read/Write error
Bad data error
Bad drive error
17. Which of the following is NOT true regarding
fragmentation?
Fragmentation leads to data loss.
Fragmentation decreases the performance.
Fragmentation can be removed by using SpeeDisk program.
Fragmentation can be removed by using Defrag utility.
18. The interval for preventive maintenance on PCs can be
determined based on:
Weight of PC
Cost of PC
Elapsed time and usage metrics.
None of the above
19. Identify the frequency of cleaning CRT screens.
Daily
Weekly
Monthly
Quarterly
20. Identify the frequency of cleaning mouse.
Daily
Weekly
Monthly
Quarterly
21. Identify the full form of ESD.
Electrostatic Discharge
Electric Discharge
Electrocuted Discharge
None of the above.
22. Which of the following contribute to ESD?
Dirt
Atmospheric pressure
Moisture
Water
23. Antistatic wrist strap is made of:
Synthetic material
Cotton cloth
Aluminium
Insulated material
24. Identify a situation that could present a danger or hazard
while handling PC components; when.
You use anti static bags to store computer components.
You wear an ESD strap while working with high voltage
capacitor.
You use ESD static mats to transfer charge from the computer to
the ground.
You use antistatic sprays on carpets to reduce ESD.
25. Which of the following precautions cannot prevent
damage posed by ESD to computer components?
Maintain the relative humidity at around 50 percent.
Wear shoes with rubber soles.
Keep the carpets dust-free.
Wear clothes made of synthetic material.
26. Which of the following precautions cannot prevent
damage posed by ESD to computer components?
Maintain the relative humidity at around 50 percent.
Wear shoes with rubber soles.
Keep the carpets dust-free.
Wear clothes made of synthetic material.
27. Which of the following is true regarding lasers
Lasers are low-intensity light rays.
The laser beams used in printers and CD-ROM drives do not
harm the human body.
You can look directly into a laser beam in the laser printer.
None of the above.
28. Which of the following contain carcinogens and
phosphors?
Monitors
Printers
Batteries
None of the above.
29. Which of the following explains MSDS?
Equipment having a potential environmental risk associated with
it has a MSDS.
MSDS informs people about the adverse effects of various
chemicals and how to handle these chemicals.
MSDS provides information on hazardous chemicals present in
various materials
All of the above.
30. A spike is:
A short burst of electricity that exceeds 100 percent of the normal
voltage.
A partial loss of power.
A total loss of power.
A short burst of electricity that exceeds 110 percent of the normal
voltage
31. Which of the following does not lead to hardware
damage?
Spurge
Blackout
Spike
Brownout
32. Which of the following is NOT true for UPS?
A standby UPS provides protection against surges.
An online UPS provides protection against brownouts.
Components of a UPS include an inverter, a battery, and the
charger.
A UPS controls the power supply to the computer.
33. A suppressor
Provides voltage within the specified range.
Does not provide power backup in case of a power failure.
Protects the computer from surges and spikes.
All of the above.
34. As a preventive measure for a hard disk drive, you must
check:
Heat
Vibration
Shock
All of the above.
35. Identify the correct way of cleaning monitors.
Use paper towels to clean LCDs.
Use ammonia to clean LCDs.
Use moistened paper towels to clean CRTs.
Spray liquid on the CRT screens.
36. Identify the activity that you can mechanize.
Virus scanning in files and hard disks.
Clean floppy disk drive internals and read/write heads.
Check hard disk for temperature and vibration.
Check processor temperature.
37. Identify the high-voltage equipment that stores static
charge for a long time even when it is disconnected from
the mains.
Laser printer
CRT monitor
CD-ROM drive
UPS
38. Which of the following does not have an adverse effect
on the environment when disposed of?
Toner cartridges
Batteries
Chemical solvents
CRTs

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Comp tiaae a study questions6.5

  • 1. CompTiaAE A+ Certification Exam Study Questions 1. A technician is adding a company video from a video cassette to the company's website. Which of the following devices should be used to complete this task? Toner cartridges Batteries Chemical solvents CRTs 2. Corrupt Windows XP system files are keeping a PC from booting. Which of the following is the best option to resolve this issue? Automated System Recovery Emergency Repair Disk Recovery Console NT Repair Disk 3. Which of the following boot devices would a technician use for RIS? Tape drive Zip drive Network HDD 4. Which of the following ports would Windows Firewall need to make an exception for in order to allow FTP access? 21 80 443 3389 5. 80 mm and 120 mm are common sizes for which of the following PC Components? Processors Case fans Heat sinks Video cards
  • 2. 6.____________ utility can be used to recover valuable data that is present in bad sectors. Disk Defragmenter ScanDisk CHKDSK SpeeDisk 7. Product used to perform hardware maintenance activity is: Liquid cleaning compounds ScanDisk Disk Defragmenter Power Supply Unit (PSU) 8. Overvoltage generates: Blackouts Brownouts Spikes None of the above 9. Which of the following PC components do not require preventive maintenance? Mouse Keyboard Printer None of the above 10. To remove the dirt from the mouse ball, you can clean it with: Soapy water Isopropyl alcohol Fresh water Ammonia-based cleaner 11. Identify the problems that you can face if keyboard is not handled and maintained properly. The keys might stick with the dust particles. Incorrect characters display on the screen. Liquids spilled on the keyboard can cause a short. All of the above 12. To clean the key tops of a keyboard, you must use: Isopropyl alcohol Denatured alcohol.
  • 3. Soapy water Ammonia-based cleaner 13. To clean the floppy drive, you must use: Cotton swab dipped in isopropyl alcohol Cleaning disk Lint-free cloth dipped in denatured alcohol Tiny brush 14. To clean the CD-ROM drive, you use: CD lens cleaner Tiny brush Cleaning disk Cotton swab dipped in isopropyl alcohol 15. Which of the following can you use to check errors in file system? SCANDISK SEARCHDISK Defrag SCANFILE 16. Identify the type of error that a hard disk encounters. Search error Read/Write error Bad data error Bad drive error 17. Which of the following is NOT true regarding fragmentation? Fragmentation leads to data loss. Fragmentation decreases the performance. Fragmentation can be removed by using SpeeDisk program. Fragmentation can be removed by using Defrag utility.
  • 4. 18. The interval for preventive maintenance on PCs can be determined based on: Weight of PC Cost of PC Elapsed time and usage metrics. None of the above 19. Identify the frequency of cleaning CRT screens. Daily Weekly Monthly Quarterly 20. Identify the frequency of cleaning mouse. Daily Weekly Monthly Quarterly 21. Identify the full form of ESD. Electrostatic Discharge Electric Discharge Electrocuted Discharge None of the above. 22. Which of the following contribute to ESD? Dirt Atmospheric pressure Moisture Water 23. Antistatic wrist strap is made of: Synthetic material Cotton cloth Aluminium Insulated material
  • 5. 24. Identify a situation that could present a danger or hazard while handling PC components; when. You use anti static bags to store computer components. You wear an ESD strap while working with high voltage capacitor. You use ESD static mats to transfer charge from the computer to the ground. You use antistatic sprays on carpets to reduce ESD. 25. Which of the following precautions cannot prevent damage posed by ESD to computer components? Maintain the relative humidity at around 50 percent. Wear shoes with rubber soles. Keep the carpets dust-free. Wear clothes made of synthetic material. 26. Which of the following precautions cannot prevent damage posed by ESD to computer components? Maintain the relative humidity at around 50 percent. Wear shoes with rubber soles. Keep the carpets dust-free. Wear clothes made of synthetic material. 27. Which of the following is true regarding lasers Lasers are low-intensity light rays. The laser beams used in printers and CD-ROM drives do not harm the human body. You can look directly into a laser beam in the laser printer. None of the above. 28. Which of the following contain carcinogens and phosphors? Monitors Printers Batteries None of the above. 29. Which of the following explains MSDS?
  • 6. Equipment having a potential environmental risk associated with it has a MSDS. MSDS informs people about the adverse effects of various chemicals and how to handle these chemicals. MSDS provides information on hazardous chemicals present in various materials All of the above. 30. A spike is: A short burst of electricity that exceeds 100 percent of the normal voltage. A partial loss of power. A total loss of power. A short burst of electricity that exceeds 110 percent of the normal voltage 31. Which of the following does not lead to hardware damage? Spurge Blackout Spike Brownout 32. Which of the following is NOT true for UPS? A standby UPS provides protection against surges. An online UPS provides protection against brownouts. Components of a UPS include an inverter, a battery, and the charger. A UPS controls the power supply to the computer. 33. A suppressor Provides voltage within the specified range. Does not provide power backup in case of a power failure. Protects the computer from surges and spikes. All of the above. 34. As a preventive measure for a hard disk drive, you must check: Heat Vibration Shock
  • 7. All of the above. 35. Identify the correct way of cleaning monitors. Use paper towels to clean LCDs. Use ammonia to clean LCDs. Use moistened paper towels to clean CRTs. Spray liquid on the CRT screens. 36. Identify the activity that you can mechanize. Virus scanning in files and hard disks. Clean floppy disk drive internals and read/write heads. Check hard disk for temperature and vibration. Check processor temperature. 37. Identify the high-voltage equipment that stores static charge for a long time even when it is disconnected from the mains. Laser printer CRT monitor CD-ROM drive UPS 38. Which of the following does not have an adverse effect on the environment when disposed of? Toner cartridges Batteries Chemical solvents CRTs