High-tech companies must create collaborative experiences to engage customers, partners, and employees, which helps drive revenue and maintain competitive advantage. Jade Global offers Salesforce.com community implementation services, focusing on creating customized, cost-effective solutions that enhance user experience and facilitate meaningful interactions. Their expertise includes support in identifying customer needs, optimizing training, and providing ongoing support post-implementation.

1. Community Implementation Services
for High-Tech Industry
In an industry where change is the only constant, it is imperative to create an experience that fosters collaboration and engages customers, partners,
and employees, which in turn drives revenue. High-tech companies need to build a robust engagement portfolio to rise above intense competition,
and be consistent with the delivery of new products to maintain an edge over competitors.
Why do you need a Community?
Engage your customers, employees and partners to
empower meaningful interactions
Listen to customer needs to prioritise deals, fuel
customer-driven improvements and sharpen your
go-to-market capabilities
Promote collaborative selling, increase productivity and
improve support experiences
Increase employee efficiency by eliminating information
silos, optimizing training investments and shortening
product development cycles
To know more about Jade Global’s Salesforce.com Community implementation services,
please contact us today at marketing@jadeglobal.com
San Jose | San Diego | Atlanta | Los Angeles | Reading | Pune | Noida | Hyderabad
Why Jade Global?
We have successfully consolidated and migrated several high-tech enterprises to the advanced
Salesforce.com Community platform
We help create Communities, enabling teams to collaborate, gain actionable insights and reduce
complexity and TCO
Our team of 50+ certified experts refactor existing processes and add thoughtful automation,
resulting in measurable business impact
We offer you a full-suite of skill sets to define, design, customise and personalise experiences
The Jade Global Paradigm for Communities Implementation
Strategize your success
Jade Global strategizes your Community success by discovering key
customer support assets. We help identify customer needs and
facilitate prioritisation for your new Community experience
1 Deploy a recommendation engine
Jade Global identifies a set of self-service features that can create a
recommendation engine for your Community, which in turn drives
actionable analytics from customer and partner interactions
We outline the customer experience model to fine tune notifications
and alerts for meaningful cross-sell and upsell initiatives
2
Design and integrate a custom solution
Jade Global designs a cost-effective Community that institutes the
best use of built-in features
Create, update and infuse data from any system, anywhere with our
multimodal integration expertise
Use your mobile device and access your community with ease, using
the improved Lightning feature
3
Post implementation support
Jade Global offers administrative and business team training to
assure a sustainable Salesforce.com Community
Our team is always a phone call or an e-mail away to assure your
implementation and adoption goals are met
5
Redefine your UX
Jade Global ensures a rich online Community experience for your
stakeholders, by focusing on seamless user experience and
design
We can create a framework for you to manage your website
content and UI in real-time. This will also enable you to search
vital CRM data
Our best practices focus on an elegant click design, so that your
customers get a 360-degree view of the products, and your
partners have strategic interaction points
4
Jade Global © 2016 www.jadeglobal.com