This document provides information on communication, presentation skills, and delivering effective presentations. It discusses communication as a dynamic process of conveying thoughts from one person to another, and lists barriers like listening, language, self-interest, lack of planning, and failure to see need. Effective communication involves verbal and nonverbal elements like being energetic, enthusiastic, appropriately attired, maintaining eye contact and more. Presentation skills are then defined as a structured means to inform or persuade an audience through speech. Key aspects of planning and delivering presentations are outlined, including understanding the objective and audience, introducing and concluding effectively, using humor appropriately, designing clear PowerPoint slides with limited text and bullets, and public speaking best practices like breathing, eye contact and

1. Communication & Presentation Skills
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2. Group Exercise
Broken Squares
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3. Communication
Communication is transfer of information from
one person to another person.
Communication is a dynamic process…
•Through this process we convey a thought or feeling to someone
else.
•How it is received depends on a set of events, stimuli, that
person is exposed to.
•How you say what you say plays an important role in
communication.
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4. Communication is a series of
experiences of …….
Hearing Smell
Seeing
Touch
Taste
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5. Barriers in Communication
1. Listening Barrier
2. Linguistic Barrier
3. Self Interest Barrier
4. Lack of planning Barrier
5. Failure to see the need Barrier
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6. Effective Communication
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7. Non Verbal Communication
1. Be Energetic
2. Be Enthusiastic
3. Be appropriately Attired
4. Wear a pleasant outlook
5. Display Confidence
6. Remain poised
7. Maintain eye contact
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8. Presentation Skills
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9. What is presentation?
A structured, prepared and speech-based means
of communicating information, ideas, or
arguments to a group of interested people in
order to inform or persuade them.
To inform management about the improvements
done on shop floor.
To inform management about savings done.
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10. Why are you giving this presentation?
 What is the objective?
 Is the objective realistic?
 Does it lead to action?
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11. Plan the Introduction
PIP formula
 Purpose
 Importance
 Preview
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12. Plan the Ending
 Summarize the major points
 Spell out the recommendation
 Present your action plan
 Ask for agreement / commitment
 Close off with “next steps”
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13. Take Humor Seriously
 Humor is great if you are comfortable with it
 Humor is great if the situation is appropriate
 Humor is great when its spontaneous
 Do not use humor to attack anyone in the
audience
 Be flexible
If you have doubts or discomfort about using
humor, don’t use it.
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14. Use of PowerPoint
• Font size should not be too small.
• Font size should not
be too big.
• Recommended font size is 24pts Arial.
• Proof-read and edit with care.
• Use of pointer.
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15. Use of PowerPoint contd..
Do not fill the slide. Do not fill the slide. Do not fill
the slide. Do not fill the slide. Do not fill the slide.
Do not fill the slide. Do not fill the slide. Do not fill
the slide. Do not fill the slide. Do not fill the slide.
Do not fill the slide. Do not fill the slide. Do not fill
the slide. Do not fill the slide. Do not fill the slide.
Do not fill the slide. Do not fill the slide. Do not fill
the slide. Do not fill the slide.
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16. Use of PowerPoint contd..
• Slide should contain maximum
2. ONE
3. TWO
4. THREE
5. FOUR
6. FIVE
7. SIX
8. SEVEN bullets
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17. Use of PowerPoint contd..
1. In F 07 - 08 our machine output was 500
units per day.
2. In F 08 - 09 same thing was improved to
600 units per day.
3. During 2009 – 2010 we undertook a
improvement project.
4. With this improvement project the output
of machine was increased to 1000 units
per day.
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18. Use of PowerPoint contd..
Improvement
Project
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19. Deliver the presentation
Successful
PRESENTATIO
N
VE
TI
EC
BJ
O
ur
yo
ow
Kn
Know your
AUDIENCE
L
IA
ER
AT
M
ur
yo
ow
Kn
Know your
SELF
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20. Deliver the presentation contd …

Breathe BreatheBr e a t h e
 Establish Eye Contact
 Talk Naturally
 Emphasize on certain words.
 Stand with weight ------- on both feet
 Stand beside the screen
 Use of hands
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