Simple lack of communication can cause detrimental effects

1. Commu nication
GA P
- Megha Dhavankar

2. What is communication?
Exchange of information between a sender and a receiver on common
grounds of understanding.
Where does this gap comes from?
GAP occurs when the grounds of understanding are different or no
grounds at all.

3. Let us understand the occurrence of this gap and what it leads to, in a
business organization.
The 3 most common areas of communication where a Gap can occur
People – People Gap
People – System Gap System – System Gap
Cone of
confusion
This confusion eventually leads to significant inefficiencies, process delays,
uncertainty, lack of progress, errors, reputational and financial losses...
All in all a process failure…

4. It is difficult to completely eradicate this communication gap
however can be Minimized…..
HOW ?
PEOPLE – PEOPLE GAP can be minimized by INTERACTION
PEOPLE – SYSTEM GAP can be minimized by creating a
common database accessible to everyone and updating it on
regular intervals
SYSTEM – SYSTEM GAP can be minimized by configuration and
mapping of PC’s

5. “A small yet a critical step to improve your business would be
BRIDGING the Communication Gap”

6. THANK YOU