The document discusses Colt's unbranded access solutions for obtaining end-customer access across Europe. It outlines Colt's portfolio of metro, national and international access solutions using technologies like IP VPN, Ethernet, wavelengths and SDH. Key benefits highlighted are reducing costs through economies of scale, simplifying workflows and streamlining vendor management by leveraging Colt's network and supplier relationships across the continent.

1. Colt Unbranded Access Solution Obtain your end-customer access from the specialists of high performance and secure access at a metro, national and international level in Europe. Alessandro Caiani Access & Backbone Solutions Snr. Manager

2. Unbranded Solutions Access Solutions Obtain your end-customer access from the specialists in high performance and secure access at a metro, national and international level A portfolio of solutions that help you achieve your business goals Data Backbone Solutions Upgrade your infrastructure, extend your backbone or completely outsource your backbone in Europe without the need for capital investments White-Label Solutions Broaden your business by including white-label services from Colt into your own portfolio of solutions (Data & Corporate Voice) Voice Interconnect Solutions Get help with the origination and termination of voice and VoIP traffic from a leading pan-European public voice operator Voice Managed Services Solutions Open doors to new ways of working by introducing hosting services, enterprise cloud and virtualisation to your organisation or your-end customers’ IT environment Managed Services Data Backbone Solutions Upgrade your infrastructure, extend your footprint or completely outsource your backbone in Europe without the need for capital investments White-Label Solutions Broaden your business by including white-label services from Colt into your own portfolio of solutions (Data & Corporate Voice) Voice Interconnect Solutions Get help with the origination and termination of voice and VoIP traffic from a leading pan-European public voice operator Voice Managed Services Solutions Open doors to new ways of working by introducing hosting services, enterprise cloud and virtualisation to your organisation or your-end customers’ IT environment Managed Services

3. Agenda Colt Company profile Market dynamics and challenges Access Solution Why Colt ? 1 2 3 4

4. Colt company profile © 2010 Colt Technology Services Group Limited. All rights reserved. 1

5. Company profile Founded in 1992 Shareholder stability: Fidelity Investments 2010 revenues of €1.583m 2010 EBITDA of €330,2m and profit of €77,1m Our Performance Data, Voice & Managed Services 5.000 employees in 14 countries Over 35,000 European business and government organisations rely on us Trusted by carriers, operators and service providers Our Capabilities

6. Colt Reach Live customer services in 65 countries 150+ comprehensive list of certified network partners 35,000km 21-country network grown organically since 1992 100+ directly connected cities/towns in Europe 250+ Carrier hotels, co-location facilities, IP and Ethernet exchanges connected 400 Ethernet point-to-point interconnection agreements with operators worldwide 39 Metropolitan Area Networks with 17,000 Colt fibre-connected buildings 19 owned and managed state-of-the-art data centres across Europe (ISO 27001) Customer service desks in 13 countries, Technical Service Centre located in Barcelona with 24/7 helpdesk, speaking 15 languages and managing 1.2 m calls/Y Best-in-class Security Operations Centre and Network Operations centre, disaster recovery BS 25999 certified.

7. Unrivalled network reach

8. 2001-2004 WCA for Best Customer Care 2005 WCA for Best Regional Operator 2006 WCA for Best Brand Strongest Ethernet product portfolio Service Provider of the Year – Best Product Portfolio International Optical Service Innovation Service Provider of the Year Best Service Portfolio Best Regional Operator Service Provider of the Year Best Business Ethernet Service Award-winning Ethernet services 2005 2007 2006 2004 2008 2009 2010

9. As Europe’s leading information delivery platform, the CCS Unbranded Division of Colt brings together pioneering European Ethernet and IP networks, significant IT infrastructure and services across Europe.

10. Market dynamics and challenges © 2010 Colt Technology Services Group Limited. All rights reserved. 2

11. Market dynamics Legacy systems give way to next-generation networks Architectural evolutions in telecommunication core and access networks such as Frame Relay and SDH to Ethernet and IP VPN Further pan-European consolidation of telecom operators expected Serve competition in the industry, ongoing mergers and acquisitions All major players in the market focused on reducing cost bases Network access costs form a substantial and increasing proportion of their total service related costs, and operators are working hard to cut them Top line revenue stagnating Due to deregulation and increased competition, both have eroded prices and encouraged commoditisation The challenge is to drive new revenues at higher margins by developing value added services whilst maintaining a strong focus on costs so that you can improve profitability.

12. Access challenges Manage relationships with multiple suppliers Achieve operational efficiencies with lowest unit cost of off-net access Cope with pressure on your margins due to increased competition Be prepared for rising bandwidth needs Satisfy your customers’ demands for greater network coverage Comply with ever more stringent regulations Market dynamics create Access challenges

13. Core business “defocus" If you decide to build your own network: Slow time to market Significant amount of CAPEX and OPEX is required Investors are in short supply, and they’re nervous If you decide to buy single circuits from different vendors in several countries: Complexity increases Logistic challenges arise Economies of scale are limited Cultural barriers and different business practises may appear Development status of third-party network technology affects you Most operators are not looking to build their own networks – it’s expensive and the capital just isn’t available. Therefore the third party route is being actively considered. The challenge is to minimize the number of different suppliers so that you can benefit from the economies of scale and reduce carrier relation effort.

14. “Do it yourself” impacts Options available for you with multi-country European access requirements High High Low Options: Building own network Leasing circuits from local tier 2 or tier 3 carriers Leasing circuits from local Incumbents Leasing circuits from an alternative carrier/supplier with pan-European network coverage A B C Ability to achieve low Cost of Ownership Multi Country Coverage Across Europe D Pricing constraints due to regulation

15. Forrester Carrier evaluations … according to Forrester research. Source: Forrester. Sayer, Phil. The Forrester Wave™: European WAN Services, Q2 2010. Page 8, fig. 3. 12.04.2010.

16. Access Solution © 2010 Colt Technology Service Group Limited. All rights reserved. 3

17. Concentrate on what you do best and let Colt support your networking needs and deliver the metro, national and international access your customers require right across Europe.

18. Colt Unbranded Access Solution at a glance Obtain your end-customer access from the specialists in high performance and secure access at a metro, national and international level Address new markets smarter with cost-effective options from Colt Connect your customers faster Further your access network reach Connect new customers Reach your custo-mers in new countries with innovative Hub& Spoke offers Obtain your customer access anywhere across Europe Enter new markets cost-effectively Your network Wholesale Access Solutions Connected Site

19. Your benefits at a glance with customer wins in further geographic areas Boost your revenues by reducing capital and operational costs of connecting your customers Save costs of our local staff in countries across Europe Take advantage of the expertise by checking prices easily and by managing your services via Colt Online interface Simplify your workflows by making use of Colt‘s certified suppliers Streamline your vendor management with Colt‘s best in class service level agreements Play it safe

20. Solution approach Three different ways of giving you access sites wherever you need Single circuits connect your sites across Europe Optimised processes and the easy-to-use online suite make like easy Ethernet transport network Point-to-point Cost effective and innovative way to connect up to 64 sites to a hub. Flexible Ethernet technology enables you to deliver converged services. Ethernet transport network Point-to-multipoint Any-to-any connectivity using Ethernet or IP VPN technology Ethernet transport network Any-to-any

21. One solution, a range of options Colt Wholesale Access Solutions: based on wide product portfolio Please contact your accountmanager for more detailed product information Colt IP VPN (MPLS NNI) Colt Wavelength Colt Link Colt LANLink Colt LANLink Hub & Spoke Colt Ethernet Private Network Access Solutions Colt Wholesale Solutions Network Technology Product Metro National International Variant MPLS Wavelength SDH Ethernet

22. Solution capabiltiy matrix Cost effiency vs. network coverage across continental Europe? IP VPN Colt IP VPN (NNI) Ethernet Colt LANLink Colt LANLink Hub & Spoke Colt Ethernet Private Network SDH Colt Link International Wavelength Colt Wavelength Cost Efficiency European Network Coverage High High Low

23. Access Technologies Various connectivity options available Solutions that best fit your needs Option: Multi-vendor access into a building Your Network Colt Fibre Colt DSL (SDSL / EFM) 3rd Party DSL SDSL / ADSL Leased line (fibre / copper) Your Network Colt Network

24. Vendor management We already have: 100+ directly connected cities/towns in Europe Over 150 carefully selected partner carriers Long and strong relationship with majority of off-net suppliers Easy-to-use availability and pricing tools for on-net and off-net services You can benefit from the economies of scale and reduced carrier relation effort by reducing your number of different suppliers

25. Customer self-service portal The user-friendly online tools for our customers Make business easier and faster Accessible via internet web-browser Secured access You can: Obtain availability information and prices in real time Order services View orders, bills and call detail records (CDRs) View fault trouble tickets View list of services in operation View billing tickets

27. Why Colt ? © 2010 Colt Technology Services Group Limited. All rights reserved. 4

28. Colt Solutions make Customer life easier Our offer Your benefit Economies of scale and third party management Connectivity across Europe Fast provisioning with firm delivery dates Strong SLAs and competitive lead times Strong relationship and easy communication Single point of commercial contact Tools to enable “easy to do business with” Online customer self-service portal Reliable service assurance Unified services across all geographies First class support Central customer service in many local languages Better managing your cost base Competitively priced services

29. Analyst opinions about Colt “ Colt is a leader in bringing Ethernet Services to Market.” “ Metropolitan network services remain a strong point for Colt." “ Best suited for European firms looking for aggressive Ethernet performance and best prices.” “ Colt is a leading Ethernet services provider in Europe offering a range of services including Ethernet in First Mile.”

30. Get concentrate on your business needs whilst we support your networking needs.

31. Thank you [email_address] www.colt.net