Colleen E. Malone has over 10 years of experience in admissions, community relations, and retail management. She is currently the Admissions Coordinator at The Chicago School of Professional Psychology, where she supports the admissions leadership team and executes campus events for prospective students. Previously, she held admissions counseling and coordinator roles at TCSPP. She earned a Master's degree in Organizational Leadership from TCSPP and a Bachelor's degree in Psychology from the University of Iowa.

1. References available upon request
Colleen E. Malone
1240 67th Street CollEMalone@gmail.com
Downers Grove, IL 60516 (630) 862-0173
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Work Experience
 The Chicago School of Professional Psychology (TCSPP) – Admissions Coordinator – Chicago, IL Fall 2014 –Current
 Support Admissions leadership teamwith planningand managingofficefacilities,and developingand
communicatingobjectives
 Responsiblefor executing all on- campus events for prospectivestudents; includingprocurementand logistics
 Plan and coordinateon-siteand virtual interviews for admissionsprogram
 Organizeand manage monthly Graduate student job fairs;directingtravel and stay,while meeting budget
 Partner with Marketing to develop and maintain Admissions programmaterial inventory
 Exhibitdynamic use of creativity and knowledge to market the college in accordancewith recruitment plans
 Manage social media presencefor Chicago campus programs engagi ngwith prospectivestudents, current students
and alumni
 Recruit, train and promote the Student Ambassador programto current students to participatein the Admissions
process for prospective candidates
 Recruit and assistin hiringand trainingFederal Work Study students
 TCSPP – Admissions Counselor – Chicago, IL Spring2013 – Fall 2014
 Provided in-depth counseling to qualify prospectivestudents to match the best program to their educational goals
 Achieved performance goals for six plus terms per year by maintainingtargeted conversion metrics (98%
reviewable students’ files to accepted offers) at each stage of the admission process
 Participated in the Women’s Leadership Initiativein which we organized and hosted guest lecturers,panel
discussions, peer-led mentoring groups, coachingsessions and community volunteer projects
 Actively involved in and developing presentations for the Professional Development Program; a career
development and traininginitiative driven by interests of fellow employees
 Realized improvements to new hiretrainingand on-boardingby workingdirectly with HR and trainingteams
 MIR & Associates – Territory and Account Manager – Burr Ridge, IL Spring 2012 – Spring 2013
 Firstassociateto complete a saleof a mobility package,and to initiatea relationship with the new ResellingClient
 Participated in new campaign initiative,developed and tested successful “Pitch”strategies
 Drove effort to redesign new hiretrainingand on-boardingactivity schedule,includingperformanceevaluations
 American InterContinental University – Community Relations Manager – Lombard, IL Fall 2010 – Spring 2012
 Implemented an institutional effectiveness inquiry trackingsystemto Success Centers to demonstrate trends
 Assisted in fillingtheCRM position and created a trainingmodule for both Success Centers’ new hires
 Researched local events to create inquiry generating and brandingopportunities within community
 Builtrelationship between Joseph A. Bank and the Career Services Dept. resultingin students’ eligibility for their
higher education discountprogram
 Target – Executive Team Leader – Softlines – Hodgkins, IL Fall 2008 – Fall 2010
 Consistently managed a team of 15 plus employees daily while schedulingrotatingshifts
 Mentored and promoted three Team Leaders; conducted evaluations and administered disciplinary actions
 Recommended by the District Team Leader as a Softlines resource for area Target stores
 Participated in successful corporate‘Store Assurance’visits which required cross- teamcollaboration
Education
 The Chicago School of Professional Psychology: Master of Arts (MA) In Organizational Leadership Fall 2016
 The University of Iowa: Bachelor of Science (BS) in Psychology; Minor in Aging Studies Spring 2008
Personal Activity and Leadership Involvement
 Participantand volunteer for Yearly Service Month at TCSPP Fall 2014 – Current
 Ongoing volunteer and participant in Youth Guidance (BAM and WOW) events Summer 2013 – Current