Collective intelligence refers to the knowledge that emerges from the collaboration and competition of many individuals. It can be harnessed by creating platforms that allow users to contribute information and materials or take what they need. While this wider range of sources increases accuracy and views, it requires many contributors to be truly effective. Collective intelligence shapes what we see online through social media and websites that use user activity to improve recommendations. It is important because it helps shape the information environment and provides personalized search results.