1. Coaching Report
23 March 2011
Registration Code EXN4164543
Name Ghassan Aleid
Exam Session 100504
Module ITIL® V3 Foundation
Exam date 17/03/2011
Final Score with a score of 83% where 65% is needed
Max Score 40
Cutt Off score 26
Result Passed
Topic Analysis
ITV3F.EN_S44832 ITILFND01 Service Management as a practice_EN 1 / 2 50%
ITV3F.EN_S44833 ITILFND02 The Service Lifecycle_EN 3 / 4 75%
ITV3F.EN_S44834 ITILFND03 Generic concepts and definitions_EN 6 / 7 86%
ITV3F.EN_S44835 ITILFND04 Key Principles and Models_EN 4 / 5 80%
ITV3F.EN_S44836 ITILFND05 Major Processes_EN 8 / 10 80%
ITV3F.EN_S44837 ITILFND05 Minor Processes_EN 6 / 7 86%
ITV3F.EN_S44838 ITILFND06 Functions_EN 2 / 2 100%
ITV3F.EN_S44839 ITILFND07 Roles_EN 2 / 2 100%
ITV3F.EN_S44840 ITILFND08 ITILTechnology and Architecture_EN 1 / 1 100%