Boris Berovic ITIL V4 Fundamentals

1. Exam Date : Issue Date :
Candidate :
Exam Level: Module :
Candidate Number:
Maximum Score : Candidate Score: Percentage Score :
Overall Result :
09 Oct 2019
Result Breakdown
Topic Description
Number of
possible marks
Number of
marks awarded
Success Rate
PASS
73%
29
40
Boris Berovic
14 Oct 2019 9980081138645368
ITIL4 Foundation
Boris Berovic
11 Sherwood cottage, Sherry Pace, Douglasdale, SOUTH
AFRICA
ITIL® Qualification
Statement of Result
ITIL 4 Foundation
ITIL4F_1-Understand the key concepts of service management 3 60.00%
5
ITIL4F_2-Understand how the ITIL guiding principles can help an
organization adopt and adapt service management
3 50.00%
6
ITIL4F_3-Understand the four dimensions of service management 1 50.00%
2
ITIL4F_4-Understand the purpose and components of the ITIL service
value system
0 0.00%
1
ITIL4F_5-Understand the activities of the service value chain, and how
they interconnect
2 100.00%
2
ITIL4F_6-Know the purpose and key terms of 15 ITIL practices 5 71.43%
7
ITIL4F_7-Understand 7 ITIL practices 15 88.24%
17
29 40 73%
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Notes :
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