This document provides an overview of port agency and the services provided by JM Baxi, a port agency company in India. It discusses the key elements of the shipping business including cargo, ships, and core players. It defines the role of a shipping/port agent and outlines the main functions of an agent including representing the principal and ensuring compliance with local laws and regulations. The document also describes agency processes like vessel arrival and departure procedures. It provides details on the types of ships handled by JM Baxi such as tankers, dry bulk carriers, and cruise vessels.