Cloud Backup Seamless Integrated
with Autotask

Roland Sars | Founder and CCO
Autotask Community Live | 17 October 2013
Agenda


About BackupAgent & Cloud Backup



The BackupAgent Solution



BackupAgent & Autotask



Partner Program



Why Choose BackupAgent

2
BackupAgent
“Empowering through
simplicity”

3


Founded in 2005



400+ Partners in 50+ countries



Offices in The Netherlands and Ukraine

HQ in Delft, The Netherlands

Funded by Runa Capital & Solid Ventures

Deloitte Technology Fast50 (ranked 8th)

Microsoft Gold Certified Partner

Parallels Technology Partner of the Year

4
Hosting Providers
& Telcos

Cloud Service
Distributors

MSPs & VARs

5
The Cloud Trend And Pain

Source: IDC APEJ Cloud End User Survey, April 2013

6
The Solution
BackupAgent’s benefits and features

7
FLEXIBLE BACKUP

8
Software
Only

Management console

BackupAgent
Cloud

96
10
Private Label

12
Unlimited Scalability
Datacenter
Redundant Storage
SMB

Front End 1- Active
(Win 2012) - #1000 users
MongoDB cluster (optional)

HTTPS
TCP/IP

Front End 2- Active
(Win 2012) - #1000 users
SQL Server cluster (optional)
SQL

Control Panel / Active Directory
(optional)



High available platform for thousands of users



Leverage commodity storage for a scalable service offering

13
WORKFLOW INTEGRATED BACKUP

14
Client Plugins

15
Control Panels

RMM Tools
USER FRIENDLY BACKUP

17
Incredible Fast


Fastest solution in the market
• Uses all available bandwidth all the time
• even for very small files

• Sync 10Gb of data per second straight to the cloud
• Filters many useless data folders


We focus on server backup
• file servers, database servers

18
Multi Platform

19
Language Support

and counting…

20
Webaccess

21
ENTERPRISE-CLASS BACKUP

22
Reliable Backup


High availibility & performance
• Load balanced (or clustered) environment
• Automatic failover
• Separate physical locations



Retention policies
• Default 30 days



Redundant storage
• Geographically spread



Fastest solution in the market

23
Secure & Compliant


Military-grade encryption



Compliancy & certification



Data integrity

24
Controllable Backup

25
Coming Next

VMware plugin
• VSS based – Hot Backup
• Support for Clusters
• Recover individual hard disks

New Storage Possibilities
• Amazone S3

Central management
• Remote control
• Policies

26
BackupAgent &
Autotask

27
Autotask integration
Allows MSPs for:
 Monitoring through LiveLinks
 Support ticketing
 Billing through the

platform

28
Backup Is Unsuccessful

29
Next Backup Succeeds

30
Ticket Is Completed Manually

31
Creating The BackupAgent Services

32
Add BackupAgent Services To Customer Contract

33
After Monthly Billing Synchronization

34
PARTNER PROGRAM

35
Powerfull Support
Technical
Support

Free

Free Trainings and
Certification

Access to a wealth of
technical documentation

Commercial
Support

Sales & Marketing
Support

Joint Marketing &
Press activities

Marketing
Development Fund

36
Service Provider
BackupAgent Cloud Backup Pay
as you grow model

Revenue

SMB customers
Pay 3-5x what Service Provider
pays BackupAgent

Initial costs: €0
Only free certification training

Direct profit

Cost

Without any risk

37
Why choose
BackupAgent?

38
Why BackupAgent?
 BackupAgent: Empowering through simplicity
 Easy to use software

 Enterprise-class solution
 Partner Program with technical and commercial support

 Proven technology

 Collaboration with industry-leading ISVs
 8 years of experience in the Cloud Backup industry

39
Questions?
Thank you for listening

Contact
www.backupagent.com
sales@backupagent.com
Tel: +31 88 700 8000

Follow us
Roland Sars
roland.sars@backupagent.com
Cell: +31 647 238 773

/BackupAgent
/BackupAgent

/BackupAgent
/company/BackupAgent-BV

Cloud Backup Seamless Integration with Autotask