1. Rookie Recruits is a recruitment company that offers mentoring programs for candidates. They needed a cloud-based solution to manage recruitment and coaching. 2. People Cloud provided a customizable platform that improved productivity by streamlining workflows and allowing the company to focus on revenue-generating activities. 3. Reporting capabilities transformed the business by providing single-view management reports that increased insight and responsiveness.

1. With a cloud based solution,
Situation
In 2009, Andy Springer and Jason Murray founded Rookie
1 Rookie Recruits is now able to
offer flexible workforce
Recruits with a shared vision to offer often overlooked solutions and tap into talent
candidates, who make up in attitude what they lack in who otherwise would not
experience, opportunities to fulfill their career aspirations.
have been able to return to
With this in mind, Andy and Jason developed an innovative
approach to recruitment- the ‘Zero to Hero’ mentoring the workforce
program for placed candidates. The 12 month coaching
Case Study program was developed to support candidates and improve
The company has been able
their performance.
While this unique offering was bound to give Rookie Recruits a
competitive edge, it also posed a challenge. Their existing
2 to customise the platform and
create workflow processes
software, a simple e-recruitment application could not meet that have improved
the company’s new demands. “Our primary need was to have productivity by allowing
a single, cloud-based solution to manage both the recruitment
and coaching sides of the business,” says Andy. “We wanted
consultants to focus on
an all-in-one integrated function that would manage the sales revenue generating activities
pipeline from having a candidate to qualifying them, right
“With People Cloud we have been able to customise through to graduating them from the coaching program. We Reporting has transformed
the system to suit our needs with such little fuss. It has
transformed our business to be not only a serious, fast-
growth recruiting organisation, but by being cloud
needed a platform that was customisable and enabled us to
create our own workflow processes rather than just operating
an out-of-the-box application, like a lot of the solutions out
3 the business from being blind
to offering single-view
based, it has allowed us to scale and grow much there.” management reports that
quicker than any competitor, in any space, in any have increased business
country.
Solution insight and dramatically
improved the responsiveness
There are no boundaries to where you can go with this
Andy and Jason relayed their current situation to Shawn
of the business
thing. That's why we see our relationship with Click to
Cloud as a partner in our growth and development. We Stilwell, Director of Click to Cloud, who had recently developed
are constantly engaging with People Cloud to look at People Cloud, a recruitment software built on the Salesforce
platform. After reviewing the business requirements, Shawn
what we can do, to take our business to the next
was confident People Cloud could meet the unique needs of
level.”
Rookie Recruits. Click to Cloud was able to design and
Andy Springer customise the software around the company’s new business
Founding Director model. “This has helped us to build greater efficiencies and it
has helped us reduce the need for extra staff,” says Andy. “It
Rookie Recruits has continuously allowed us to spend more time focusing on
our customers’ needs and less time on manual processes.”

2. Benefits
When Rookie Recruits made the switch to People Cloud, the It's not only saved us time but money- especially when you
company was able to realise its goals of supporting its unique multiply that result across 30 candidates a day per Scout, then
business model by operating on a flexible and powerful 150 a week, then 7,800 a year! As you can see, our return on
software solution that was both user-friendly and cost investment for this small change was incredible.” In a
effective. traditional server based system, you just never would have
been able to do that without massive time and financial costs.”
1. “Flexible Workforce Solutions”
3. “Increased Business Insight”
As a cloud-based, fully integrated solution, People Cloud has
helped facilitate Rookie Recruit’s fast growth and The reports and dashboards of People Cloud have completely
development. With 14 full-time employees and operations in transformed Rookie Recruits from being blind to having full
Sydney, Melbourne and Brisbane, the company is now looking access and view of everything.
to expand overseas. “Because of People Cloud, we are able to
offer flexible workplace solutions and tap into fantastic talent “I can draw a report on any aspect of the business and have it
who otherwise wouldn't have returned to the workforce,” says rolled up in dashboard form and updated live. The trick is- I
Andy. “For example, we have stay-at-home Mums who are don't need to have a degree in rocket science or a team of
able to resource and review candidates from the comfort of consultants to make this sort of reporting possible. I tell the
their own homes. This allows us to create great win:win system what I want and within a matter of seconds, I've got
outcomes with our Team members and together achieve that report- it’s that simple,” says Andy.
more.”
“I can now make educated decisions and dramatically improve
the nimbleness and responsiveness of the business like turning
2. “Improved Productivity” on a ten cent piece. If you are able to respond to your
customers, not only meet but exceed their expectations
Rookie Recruits has almost fully customised the workflow without having to go down long paths of discovery to find out
inside People Cloud and are moving one step closer to greater the mistakes you are making, then you are building something
efficiency in their operation. “Because of our systems, our very sustainable.”
output for each team member is 25-50% higher than the
output benchmark for most other recruitment organisations. “No other system I have ever come across comes even close to
We want to continue pushing the envelope so our guys spend being able to do that in a customised way for a small or
less time on the manual processes and more time servicing our medium business. This is something usually reserved for large
customers. We recently automated a process that normally organisations. To be a fast-growth start-up and be able to have
took our consultants 5 minutes and cut it down to 30 seconds that sort of reporting functionality, paying what we are paying-
using the technology. it’s unheard of.”
Level 6, 65 York Street sales@clicktocloud.com
Sydney NSW 2000 www.clicktocloud.com