This document discusses the general HR practices of Citibank NA. It provides an overview of Citibank's history and founding in 1812. It outlines Citibank's mission to offer a wide range of products and services, be an employer of choice, promote innovation, and ensure good governance. It also discusses Citibank's vision to be a leading bank with best practices. The document then summarizes Citibank's key HR practices, including recruitment and placement processes, training and development programs, and compensation policies.