Cisco - Teams Decoded: A Cisco Story

1. Teams Decoded:
A Cisco Story
Scott
Herpolsheimer
Director,
Team Success, Leadership and
Team Intelligence

2. 200+Companies Acquired
Since 1993
$49.3BFY18 Revenue
72,000 487
Offices Globally inEmployees and
Partners
300,000
Countries
104
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

3. New Market Threats
and Opportunities –
IoT, Security, Core
CEO
Transition
Attrition
Too High
Stopped Annual Performance
Ratings
Stopped
Cascading Goals
Lack of People Insights
(Slow, Not Reliable)
CISCO IN 2015
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

4. WHERE DOES WORK HAPPEN?
Individuals
Bring their Skills
and Strengths
to Work
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT

5. WHERE DOES WORK HAPPEN?
Teams
Help Orchestrate these Individual
Skills and Strengths in the Context of
a Broader Objective
Individuals
Bring their Skills
and Strengths
to Work
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT

6. WHERE DOES WORK HAPPEN?
Talent Stack
Teams of Teams
Ensure that the Network of Teams
Understand Broader Objectives
Teams
Help Orchestrate these Individual
Skills and Strengths in the Context
of a Broader Objective
Individuals
Bring their Skills
and Strengths
to Work
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT

7. FIND THE TEAMS
Where are they?
What do our best teams do?
How do we make more teams like
our best teams?
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT

8. HOW WE BUILD HIGH PERFORMING TEAMS
Purpose
Excellence
Support
Future
I am really enthusiastic about
the mission of my company.
At work, I clearly understand
what is expected of me.
In my team, I am surrounded
by people who share my values.
I have a chance to use my strengths every day
at work.
My teammates have my back.
I know I will be recognized
for excellent work.
I have great confidence in
my company’s future.
In my work, I am always challenged to grow.
“We” “Me”
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT

9. TECHNOLOGY THAT’S USEFUL
StandOut as Team Space
STANDOUT ASSESSMENT CHECK-IN ENGAGEMENT PULSE PERFORMANCE SNAPSHOT
EXPOSES YOUR
STRENGTHS
ENABLES BEST
LEADERS
REVEALS BEST
TEAMS
INFORMS
PERFORMANCE
MEASUREMENT
Scenario-based assessment that
helps you understand and share
your strengths.
Conversations about making your
strengths visible through your work.
How our team is doing / how similar
are we to the best teams.
Simple questions a
team leader answers each month on
performance.
OUR JOURNEY RESULTS KEY TAKEAWAYSABOUT WHEREWE WERE WHAT’S NEXT

10. CHECK-INWEEKLY
ATTENTION
Team Members That Check-In
More Frequently Are
1.4x
More Often
Fully Engaged
OUR JOURNEY RESULT
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11. 1X PER
QUARTER
Fully Engaged Employees Are
1.6x
More Positive
When Talking About Work
than Those Who are not
Fully Engaged
ENGAGEMENT
PULSE
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

12. 1X PER
MONTH
12 Notes
To Yourself Throughout
the Year
PERFORMANCE
SNAPSHOT
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

13. TEAMS ARE BUILT ON STRENGTHS
Strengths Psychological Safety Excellence
Best Team Study
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

14. 38%
46%
48% 49%
58%
33%
44%
46%
50%
60%
30%
35%
40%
45%
50%
55%
60%
65%
No Check-Ins
Submitted
(n=284)
No Attention for
any Check-Ins
(n=158)
Inconsistent
Attention
(n=2,541)
Some Type
of Attention
(n=2,269)
Always Includes
Conversation
(n=737)
THE TYPE OF ATTENTION MATTERS
Based on all Employeeswith 2+ Engagement PulseResponsesbetweenJanuary1, 2018 and May 28, 2018 (n=5,989)
Highest Engagement
Levels
3%
2%
2%
2%
13%
%FullyEngaged
Time 1 Time 2
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

15. WE ALL IMPACT ENGAGEMENT
At work, I clearly understand
what is expected of me.
I have a chance to use my
strengths every day at work.
I know I will be recognized
for excellent work.
In my work, I am always
challenged to grow.
“Me”
Individuals
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

16. WE ALL IMPACT ENGAGEMENT
In my team, I am surrounded
by people who share my values.
My teammates have my back.
“We”
Team Leaders
Whole-Team
Interactions
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

17. WE ALL IMPACT ENGAGEMENT
I am really enthusiastic about
the mission of my company.
I have great confidence in
my company’s future.
“We”
“Team of Teams”
OUR JOURNEY RESULT
S
KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

18. WHEN DO YOU
NEED A TEAM?
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

19. WHO IS
ON THE TEAM?
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

20. HOW LONG IS THE TEAM
TOGETHER?
OUR JOURNEY RESULT
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KEY TAKEAWAYSABOUT WHERE WE WERE WHAT’S NEXT

21. WHAT ARE THE TEAM’S
RITUALS?
OUR JOURNEY RESULT
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