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FOSTERING STUDENT-ALUMNI
CONNECTIONS & EXPANDING PROSPECT
ENGAGEMENT THROUGH CROSS-
DEPARTMENTAL COLLABORATIONS
Mary Ann Cicala, Alumni Director
Austin Community College
Objectives
 Understand the ingredients of a
successful partnership
 Understand the components of a
cross department engagement
strategy
 Leave with ideas to implement in
your own shop
Plan(t) the Seeds for the Future
Who Benefits
 Alumni Relations professionals seeking
ideas for volunteer opportunities and
impactful events
 Annual Fund and Major Gift
professionals seeking strategies to
increase new alumni giving
 Career Service and Advising
professionals seeking program ideas
for career development and strategies
for increasing student participation
Tools you will leave with
 Conceptualize the roles and
partnerships each department plays
in fundraising
 Understand the important correlation
between professional interactions
with students and first impressions
of existing alumni
 At least one strategy on developing
alumni engagement with current
students
Challenges Identified
Shared Interests and Goals
Positive
Alumni
Behaviors
Positive Alumni
Role Models
Positive
Student
Experience
Realistic Expectations
 Build Timeline 12 months out
 Not sustainable for any partner to do
everything:
Focus on key strengths and
benefits for each office
 Must invest a lot of time up front
Steps to New York Connection
 People
 Clear Vision/Mission Statement
 Timeline
 Event
People
 Start with quality core group and
grow
 Diverse Spheres of Influence
 Donor Engagement Strategy
Steps to New York Connection
 People
 Clear Vision/Mission Statement
Mission Statement
The purpose of the New York Connection
is to assist undergraduate students with
their career planning by:
 Gathering information regarding professional life in New York City
 Exploring interests, values, and skills and connecting them to the
workforce
 Hearing real-life accounts of "life at work"
 Exposing students to a variety of employers in the communication and
arts fields
 Learning about the career paths and responsibilities of Emerson College
alumni
 Allowing for formal and informal conversations and networking between
Steps to New York Connection
 People
 Clear Vision/Mission Statement
 Timeline
Timeline
Month/Day Task
12 Months
March
Confirm the Date with major stakeholders
(Alumni Relations/Career Services)
9 Months
July/August
Send out Save the date to Academic
Departments, Student Life, Deans, and
NY Alumni Chapter Leader(s)
7 Months
September
Prospect Review—Brainstorm and
Prioritize Potential Site Hosts: Major Gift
Officers, Corporate & Foundation
Relations, Alumni, and Annual Giving
Staff
6 Months
October
Confirm Closing Reception Site
3 Months
January
Coordinate and Secure Site Visits
Identify Staff/Faculty Volunteers
Timeline continued
Month/Day Task
1 Month Out
February
Open Registration for Students
(Marketing: Emails, Posters, Table Tents,
Dept. Flyers, & Class Announcements)
1 Week Before Host Mandatory Prep Sessions for
Student Participants
2 Days Before Email Student Guides
• Emergency Contact Information
• Schedule for Career Track
• Information on Site Hosts and Bios
1 Day Before Reminder email from Staff/Faculty Track
Captain with his/her emergency contact
information
1 Business Day After Link to Survey
1 Week After Post Mortem with Key Staff/Faculty
Steps to New York Connection
 People
 Clear Vision/Mission Statement
 Timeline
 Event
Event: Agenda
Event: Site Visits
Closing Event and Partnership with
Local City Chapter
 Partnership with Local City Chapter
 Central Location
 Great Opportunity to Partner with
Foundation & Corporate Relations
 Empower Chapter to Own This Event
Event: Closing Reception
Communications
 Students: Email, Class Announcements,
mandatory prep session, briefing w/ agenda and
site description/host bios, 2 reminder emails, survey
 Faculty/Staff Captains: Email, Group Meeting,
Introduction to site host, briefings, survey, thank you
 Site Hosts: Intro/Meeting, Email with Logistics,
Confirmation with attendees list (security), thank you
email, thank you gift, follow up with PM
survey
thank
you
Student Briefing
Cultivation & Stewardship
 Student survey before email include feedback
 Personalized letters and emails
 Email highlights “favorite moments” collected in student
feedback
 Handwritten note thank you with gift (usually a framed
photo with students or office gift basket)
 Feature in Expression Magazine
Cultivation & Stewardship
Results
 Site Hosts—to annual fund donors/participation
 17 of 22 (88%) Made their first gifts in FY13
 Major Gift Donors
 Led to Naming Opportunity in LA Center
 Corporate Foundation engagement
 Viacom Scholarship Program for students who
demonstrate a commitment to enhancing & promoting
diversity
Evaluate Post Mortem, Make Improvements
 Questions?
Mary Ann Cicala
Alumni Director
Austin Community College
mary.cicala@austincc.edu
512-223-7109

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Cicala-Fostering Student-Alumni Connections-LI

  • 1. FOSTERING STUDENT-ALUMNI CONNECTIONS & EXPANDING PROSPECT ENGAGEMENT THROUGH CROSS- DEPARTMENTAL COLLABORATIONS Mary Ann Cicala, Alumni Director Austin Community College
  • 2. Objectives  Understand the ingredients of a successful partnership  Understand the components of a cross department engagement strategy  Leave with ideas to implement in your own shop
  • 3. Plan(t) the Seeds for the Future
  • 4. Who Benefits  Alumni Relations professionals seeking ideas for volunteer opportunities and impactful events  Annual Fund and Major Gift professionals seeking strategies to increase new alumni giving  Career Service and Advising professionals seeking program ideas for career development and strategies for increasing student participation
  • 5. Tools you will leave with  Conceptualize the roles and partnerships each department plays in fundraising  Understand the important correlation between professional interactions with students and first impressions of existing alumni  At least one strategy on developing alumni engagement with current students
  • 7. Shared Interests and Goals Positive Alumni Behaviors Positive Alumni Role Models Positive Student Experience
  • 8. Realistic Expectations  Build Timeline 12 months out  Not sustainable for any partner to do everything: Focus on key strengths and benefits for each office  Must invest a lot of time up front
  • 9. Steps to New York Connection  People  Clear Vision/Mission Statement  Timeline  Event
  • 10. People  Start with quality core group and grow  Diverse Spheres of Influence  Donor Engagement Strategy
  • 11. Steps to New York Connection  People  Clear Vision/Mission Statement
  • 12. Mission Statement The purpose of the New York Connection is to assist undergraduate students with their career planning by:  Gathering information regarding professional life in New York City  Exploring interests, values, and skills and connecting them to the workforce  Hearing real-life accounts of "life at work"  Exposing students to a variety of employers in the communication and arts fields  Learning about the career paths and responsibilities of Emerson College alumni  Allowing for formal and informal conversations and networking between
  • 13. Steps to New York Connection  People  Clear Vision/Mission Statement  Timeline
  • 14. Timeline Month/Day Task 12 Months March Confirm the Date with major stakeholders (Alumni Relations/Career Services) 9 Months July/August Send out Save the date to Academic Departments, Student Life, Deans, and NY Alumni Chapter Leader(s) 7 Months September Prospect Review—Brainstorm and Prioritize Potential Site Hosts: Major Gift Officers, Corporate & Foundation Relations, Alumni, and Annual Giving Staff 6 Months October Confirm Closing Reception Site 3 Months January Coordinate and Secure Site Visits Identify Staff/Faculty Volunteers
  • 15. Timeline continued Month/Day Task 1 Month Out February Open Registration for Students (Marketing: Emails, Posters, Table Tents, Dept. Flyers, & Class Announcements) 1 Week Before Host Mandatory Prep Sessions for Student Participants 2 Days Before Email Student Guides • Emergency Contact Information • Schedule for Career Track • Information on Site Hosts and Bios 1 Day Before Reminder email from Staff/Faculty Track Captain with his/her emergency contact information 1 Business Day After Link to Survey 1 Week After Post Mortem with Key Staff/Faculty
  • 16. Steps to New York Connection  People  Clear Vision/Mission Statement  Timeline  Event
  • 19. Closing Event and Partnership with Local City Chapter  Partnership with Local City Chapter  Central Location  Great Opportunity to Partner with Foundation & Corporate Relations  Empower Chapter to Own This Event
  • 21. Communications  Students: Email, Class Announcements, mandatory prep session, briefing w/ agenda and site description/host bios, 2 reminder emails, survey  Faculty/Staff Captains: Email, Group Meeting, Introduction to site host, briefings, survey, thank you  Site Hosts: Intro/Meeting, Email with Logistics, Confirmation with attendees list (security), thank you email, thank you gift, follow up with PM survey thank you
  • 23. Cultivation & Stewardship  Student survey before email include feedback  Personalized letters and emails  Email highlights “favorite moments” collected in student feedback  Handwritten note thank you with gift (usually a framed photo with students or office gift basket)  Feature in Expression Magazine
  • 25. Results  Site Hosts—to annual fund donors/participation  17 of 22 (88%) Made their first gifts in FY13  Major Gift Donors  Led to Naming Opportunity in LA Center  Corporate Foundation engagement  Viacom Scholarship Program for students who demonstrate a commitment to enhancing & promoting diversity
  • 26. Evaluate Post Mortem, Make Improvements
  • 27.  Questions? Mary Ann Cicala Alumni Director Austin Community College mary.cicala@austincc.edu 512-223-7109

Editor's Notes

  1. Working creatively and collaboratively is something for which plans can be made and seeds planted. Every time you expand beyond you’re your horizon-and beyond your current team to develop new programs you plant the seeds of future creativity—not to mention alumni engagement. The seeds may take some time to grow, but they will.
  2. -Alumni Relations & Development Department not designed to handle traffic creating a bottle neck -Lack of Recognition for Career Services Resources (need to increase foot traffic PRIOR to senior year -Using the same overused site hosts—program needed a jumpstart -Consistent below average giving rate and alumni participation rates No clearly established connection with students or alumni Low participation and excitement in existing career services programming by students Difficulty establishing relationships with cynical alumni (are you going to just ask me for money?!)
  3. Opportunity for interaction (touchpoint) Cost Community/Campus Partnerships
  4. Core group started with Alumni Relations and Career Services. With a clear mission statement we were ready to take the idea to the Major Gift officers and Key faculty influencers. With recommendations in hand, NY Connection now became an opportunity for qualification and engagement—clear opportunity to open the door and get involved and invested… In addition recognize the impact of partnering cross-departmentally to build relationships and confidence in the program. This has monumentally increased the value for the participants and hosts since it encourages students to get to know the resources they have on campus as well as the resources available to them within the alumni community.
  5. -Corps/Foundation Relations—MTV, Hearst, BBN—High Scale -Closing Events over the years: Ranged from networking reception, energized industry panel, to guided conversations
  6. 1: MTV-Networking Reception Bingo Cards 2. Tribeca Film “Varick Room” –Facilitated Networking (Speed Dating) designed with chapter president (Linda) and Career Services Alumni Advisor 3. Young Alumni Council small groups to discuss survival guide and FAQ about moving to NY