This document outlines a cross-departmental collaboration between alumni relations, annual giving, and career services at a university to foster student-alumni connections. It details a New York Connection event where students visit professional sites, network with alumni, and attend a closing reception. The objectives are to understand successful partnerships, engagement strategies, and ideas to implement. A timeline outlines planning tasks over a year in advance. The event agenda includes site visits and a closing event co-hosted with the local alumni chapter. Communications and follow-up efforts aim to cultivate donors and steward relationships. Past results included increased alumni giving, corporate engagement, and program evaluation to improve future events.
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Cicala-Fostering Student-Alumni Connections-LI
1. FOSTERING STUDENT-ALUMNI
CONNECTIONS & EXPANDING PROSPECT
ENGAGEMENT THROUGH CROSS-
DEPARTMENTAL COLLABORATIONS
Mary Ann Cicala, Alumni Director
Austin Community College
2. Objectives
Understand the ingredients of a
successful partnership
Understand the components of a
cross department engagement
strategy
Leave with ideas to implement in
your own shop
4. Who Benefits
Alumni Relations professionals seeking
ideas for volunteer opportunities and
impactful events
Annual Fund and Major Gift
professionals seeking strategies to
increase new alumni giving
Career Service and Advising
professionals seeking program ideas
for career development and strategies
for increasing student participation
5. Tools you will leave with
Conceptualize the roles and
partnerships each department plays
in fundraising
Understand the important correlation
between professional interactions
with students and first impressions
of existing alumni
At least one strategy on developing
alumni engagement with current
students
7. Shared Interests and Goals
Positive
Alumni
Behaviors
Positive Alumni
Role Models
Positive
Student
Experience
8. Realistic Expectations
Build Timeline 12 months out
Not sustainable for any partner to do
everything:
Focus on key strengths and
benefits for each office
Must invest a lot of time up front
9. Steps to New York Connection
People
Clear Vision/Mission Statement
Timeline
Event
10. People
Start with quality core group and
grow
Diverse Spheres of Influence
Donor Engagement Strategy
11. Steps to New York Connection
People
Clear Vision/Mission Statement
12. Mission Statement
The purpose of the New York Connection
is to assist undergraduate students with
their career planning by:
Gathering information regarding professional life in New York City
Exploring interests, values, and skills and connecting them to the
workforce
Hearing real-life accounts of "life at work"
Exposing students to a variety of employers in the communication and
arts fields
Learning about the career paths and responsibilities of Emerson College
alumni
Allowing for formal and informal conversations and networking between
13. Steps to New York Connection
People
Clear Vision/Mission Statement
Timeline
14. Timeline
Month/Day Task
12 Months
March
Confirm the Date with major stakeholders
(Alumni Relations/Career Services)
9 Months
July/August
Send out Save the date to Academic
Departments, Student Life, Deans, and
NY Alumni Chapter Leader(s)
7 Months
September
Prospect Review—Brainstorm and
Prioritize Potential Site Hosts: Major Gift
Officers, Corporate & Foundation
Relations, Alumni, and Annual Giving
Staff
6 Months
October
Confirm Closing Reception Site
3 Months
January
Coordinate and Secure Site Visits
Identify Staff/Faculty Volunteers
15. Timeline continued
Month/Day Task
1 Month Out
February
Open Registration for Students
(Marketing: Emails, Posters, Table Tents,
Dept. Flyers, & Class Announcements)
1 Week Before Host Mandatory Prep Sessions for
Student Participants
2 Days Before Email Student Guides
• Emergency Contact Information
• Schedule for Career Track
• Information on Site Hosts and Bios
1 Day Before Reminder email from Staff/Faculty Track
Captain with his/her emergency contact
information
1 Business Day After Link to Survey
1 Week After Post Mortem with Key Staff/Faculty
16. Steps to New York Connection
People
Clear Vision/Mission Statement
Timeline
Event
19. Closing Event and Partnership with
Local City Chapter
Partnership with Local City Chapter
Central Location
Great Opportunity to Partner with
Foundation & Corporate Relations
Empower Chapter to Own This Event
21. Communications
Students: Email, Class Announcements,
mandatory prep session, briefing w/ agenda and
site description/host bios, 2 reminder emails, survey
Faculty/Staff Captains: Email, Group Meeting,
Introduction to site host, briefings, survey, thank you
Site Hosts: Intro/Meeting, Email with Logistics,
Confirmation with attendees list (security), thank you
email, thank you gift, follow up with PM
survey
thank
you
23. Cultivation & Stewardship
Student survey before email include feedback
Personalized letters and emails
Email highlights “favorite moments” collected in student
feedback
Handwritten note thank you with gift (usually a framed
photo with students or office gift basket)
Feature in Expression Magazine
25. Results
Site Hosts—to annual fund donors/participation
17 of 22 (88%) Made their first gifts in FY13
Major Gift Donors
Led to Naming Opportunity in LA Center
Corporate Foundation engagement
Viacom Scholarship Program for students who
demonstrate a commitment to enhancing & promoting
diversity
27. Questions?
Mary Ann Cicala
Alumni Director
Austin Community College
mary.cicala@austincc.edu
512-223-7109
Editor's Notes
Working creatively and collaboratively is something for which plans can be made and seeds planted. Every time you expand beyond you’re your horizon-and beyond your current team to develop new programs you plant the seeds of future creativity—not to mention alumni engagement. The seeds may take some time to grow, but they will.
-Alumni Relations & Development Department not designed to handle traffic creating a bottle neck
-Lack of Recognition for Career Services Resources (need to increase foot traffic PRIOR to senior year
-Using the same overused site hosts—program needed a jumpstart
-Consistent below average giving rate and alumni participation rates
No clearly established connection with students or alumni
Low participation and excitement in existing career services programming by students
Difficulty establishing relationships with cynical alumni (are you going to just ask me for money?!)
Opportunity for interaction (touchpoint)
Cost
Community/Campus Partnerships
Core group started with Alumni Relations and Career Services. With a clear mission statement we were ready to take the idea to the Major Gift officers and Key faculty influencers. With recommendations in hand, NY Connection now became an opportunity for qualification and engagement—clear opportunity to open the door and get involved and invested…
In addition recognize the impact of partnering cross-departmentally to build relationships and confidence in the program. This has monumentally increased the value for the participants and hosts since it encourages students to get to know the resources they have on campus as well as the resources available to them within the alumni community.
-Corps/Foundation Relations—MTV, Hearst, BBN—High Scale
-Closing Events over the years: Ranged from networking reception, energized industry panel, to guided conversations
1: MTV-Networking Reception Bingo Cards
2. Tribeca Film “Varick Room” –Facilitated Networking (Speed Dating) designed with chapter president (Linda) and Career Services Alumni Advisor
3. Young Alumni Council small groups to discuss survival guide and FAQ about moving to NY