- Chegg is a market leader in the disruptive, higher education e-learning industry that is experiencing rapid growth. They provide a range of digital educational services including eTextbooks, online tutoring, and college admissions resources.
- Chegg is transitioning away from their print textbook business to focus entirely on their higher margin digital offerings by 2017 through a new partnership with Ingram Content Group for textbook inventory and fulfillment.
- Recent acquisitions like Internships.com and InstaEDU will help Chegg diversify revenues and expand into new markets like the internship placement market.
How do enrollment managers find that balance between long-term strategy and just bringing in their class? This webinar will provide some insights and suggestions for bridging short-term enrollment gaps while not sacrificing long-term strategic planning.
For more than 100 years, K-12 education in the US has taken place in the classroom between 8 A.M.-3 P.M. With the advent of technology, that model has changed. Discover how digital transformation is impacting the education ecosystem, both inside and outside of the classroom, with this inaugural Digital Education Survey: http://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/digital-education-survey.html?id=us:2sm:3ss:diged:eng:tmt:100716
Webinar: How to Increase Omni-Channel Adoption With AssociatesAxonify
This webinar was recorded on February 24th at 11am ET. To get the full recording visit: http://know.axonify.com/omni-channel-webinar-2015
Axonify CEO Carol Leaman dives into the topic of omni-channel learning. She discusses how Toys R Us Canada has taken an innovative approach to omni-channel training, and the success they’ve had since doing so.
How do enrollment managers find that balance between long-term strategy and just bringing in their class? This webinar will provide some insights and suggestions for bridging short-term enrollment gaps while not sacrificing long-term strategic planning.
For more than 100 years, K-12 education in the US has taken place in the classroom between 8 A.M.-3 P.M. With the advent of technology, that model has changed. Discover how digital transformation is impacting the education ecosystem, both inside and outside of the classroom, with this inaugural Digital Education Survey: http://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/digital-education-survey.html?id=us:2sm:3ss:diged:eng:tmt:100716
Webinar: How to Increase Omni-Channel Adoption With AssociatesAxonify
This webinar was recorded on February 24th at 11am ET. To get the full recording visit: http://know.axonify.com/omni-channel-webinar-2015
Axonify CEO Carol Leaman dives into the topic of omni-channel learning. She discusses how Toys R Us Canada has taken an innovative approach to omni-channel training, and the success they’ve had since doing so.
The future-of-the-academic-information-supply-chain-oct2012Julien Houssiere
The papers cover diverse subjects and reveal some surprising insights into possible future roles for the library and others in the supply chain. Experts share opinions on new and emerging technologies, changing research practices, trends in user behaviour/expectations and views on a variety of access and business models. Unsurprisingly, budgetary pressures have a significant impact across all areas of the supply chain, but some experts feel this can be used to drive innovation. Other future forces for change include mobile technology and the importance of China, India and other emerging economies in shaping publishers’ activities. Papers are available at http://www.ebsco.com/whitepapers
Aera: impact of covid 19_ Education Sectorvikash parakh
At Aera, we have prepared a note to assist Education Sector in addressing the impact of Covid 19 (Coronavirus). Aera's analysis enables the sector to identify issues early and quickly provide implementation advice. This will allow the time to anticipate and have strategic short and long term decisions enabling a smooth transition and transformation.
We would be happy to assist if any of connect would need support..
Achieving the Dream: Promoting Your OER Degree Program to Students, Faculty,...Achieving the Dream
Communication is a crucial component of launching an OER degree program, especially effectively communicating with your institution’s primary stakeholders: faculty, staff, and students. Join Achieving the Dream this Thursday (Nov. 9th) at 1pm EST for “What’s an OER?” Promoting Your OER Degree Program to Students, Faculty, and Staff", the first in a series of webinars for community colleges that focus on successful approaches to implementing OER degree courses and programs.
During the first webinar, Joseph Mold, Director of Online Learning at Bay College, an ATD OER Degree Initiative college, and Allie McKay with communications firm +gmmb, will share successful strategies for promoting OER degree programs and courses to key campus stakeholders. Richard Sebastian, Director of Achieving the Dream's OER Degree Initiative, will moderate as well as highlight the communication strategies currently being used by several other OER Degree Initiative grantees. We hope this webinar will provide you with successful techniques and strategies to help you spread the word about your OER project and gain buy-in and support on your campus.
This second session was presented by Ainsley Cheetham. It explored why change was necessary, how the funding methodology fitted in with online delivery, the benefits of online learning, and outlined a financial case scenario to aid the production of a business case.
Degree Apprenticeships National Conference 2018 - 'Not for the likes of you'Jamie Mackay
Originally presented as a workshop at the Degree Apprenticeships National Conference at Sheffield Hallam University on 27 June 2018, this presentation presents some initial findings and analysis from my research looking at how university departments are / not communicating a consistent message about Degree Apprenticeships.
The underpinning survey itself is still open until 5pm 31 July: https://www.surveymonkey.co.uk/r/degree-apprenticeships-communications-survey
If an incident occurs, proper documentation is crucial to follow-up. This incident report form was developed by Allison B. Peters in 2012 for use for campus events. An online version was also developed for on the go access.
Chipotle Market Potential Analysis Part 1Mollye Peters
One of the projects in my International Marketing class was to take a domestic company and turn it into an international corporation. My group decided on Chipotle as our company. Everyone in the group worked on this project together but I was specifically focused on the criteria charts on slides 6-12.
The future-of-the-academic-information-supply-chain-oct2012Julien Houssiere
The papers cover diverse subjects and reveal some surprising insights into possible future roles for the library and others in the supply chain. Experts share opinions on new and emerging technologies, changing research practices, trends in user behaviour/expectations and views on a variety of access and business models. Unsurprisingly, budgetary pressures have a significant impact across all areas of the supply chain, but some experts feel this can be used to drive innovation. Other future forces for change include mobile technology and the importance of China, India and other emerging economies in shaping publishers’ activities. Papers are available at http://www.ebsco.com/whitepapers
Aera: impact of covid 19_ Education Sectorvikash parakh
At Aera, we have prepared a note to assist Education Sector in addressing the impact of Covid 19 (Coronavirus). Aera's analysis enables the sector to identify issues early and quickly provide implementation advice. This will allow the time to anticipate and have strategic short and long term decisions enabling a smooth transition and transformation.
We would be happy to assist if any of connect would need support..
Achieving the Dream: Promoting Your OER Degree Program to Students, Faculty,...Achieving the Dream
Communication is a crucial component of launching an OER degree program, especially effectively communicating with your institution’s primary stakeholders: faculty, staff, and students. Join Achieving the Dream this Thursday (Nov. 9th) at 1pm EST for “What’s an OER?” Promoting Your OER Degree Program to Students, Faculty, and Staff", the first in a series of webinars for community colleges that focus on successful approaches to implementing OER degree courses and programs.
During the first webinar, Joseph Mold, Director of Online Learning at Bay College, an ATD OER Degree Initiative college, and Allie McKay with communications firm +gmmb, will share successful strategies for promoting OER degree programs and courses to key campus stakeholders. Richard Sebastian, Director of Achieving the Dream's OER Degree Initiative, will moderate as well as highlight the communication strategies currently being used by several other OER Degree Initiative grantees. We hope this webinar will provide you with successful techniques and strategies to help you spread the word about your OER project and gain buy-in and support on your campus.
This second session was presented by Ainsley Cheetham. It explored why change was necessary, how the funding methodology fitted in with online delivery, the benefits of online learning, and outlined a financial case scenario to aid the production of a business case.
Degree Apprenticeships National Conference 2018 - 'Not for the likes of you'Jamie Mackay
Originally presented as a workshop at the Degree Apprenticeships National Conference at Sheffield Hallam University on 27 June 2018, this presentation presents some initial findings and analysis from my research looking at how university departments are / not communicating a consistent message about Degree Apprenticeships.
The underpinning survey itself is still open until 5pm 31 July: https://www.surveymonkey.co.uk/r/degree-apprenticeships-communications-survey
If an incident occurs, proper documentation is crucial to follow-up. This incident report form was developed by Allison B. Peters in 2012 for use for campus events. An online version was also developed for on the go access.
Chipotle Market Potential Analysis Part 1Mollye Peters
One of the projects in my International Marketing class was to take a domestic company and turn it into an international corporation. My group decided on Chipotle as our company. Everyone in the group worked on this project together but I was specifically focused on the criteria charts on slides 6-12.
What is market opportunity analysis?
How to identify unmet and/or under-served customer needs?
How to identify the most attractive customers?
How to assess your competitive advantage?
How to assess your resource needs?
How to assess the market readiness of technology?
How to craft an opportunity story?
How to assess the market opportunity’s attractiveness?
Technology has changed everything: from how we watch movies and television shows to how we plan our vacations. It's no surprise that millennials and the iGeneration, born when Google began and in grade school when Facebook took off, naturally gravitate to technological resources for everything from their electronics purchases to their college search. Chegg, the student hub, has performed in-depth research on how students use technology at each phase of their student lifecycle; from college search and discovery, to information consumption, and finally pursuing internships and their first careers. This session will provide an overview of the entire student lifecycle and how enrollment managers and student services professionals can leverage technology to maximize student success.
Early Stage Edtech Investment Thesis (Sept 2016)Earnest Sweat
Here is an example of a personal investment thesis that I created to share with venture capital firms. In this example, I provide my personal perspective on the edtech sector. For details on how I build this thesis check out my blog (https://goo.gl/CU4Qid).
Note: Some of the confidential information has been redacted for privacy.
We want to develop a cloud based e-learning platform that can be use from anywhere on earth. With Cloud Campus, educational institutions and organizations can train their students, employees, vendors or customers.
The Cloud Campus capstone project for the Wharton Business Foundation Specialization on Coursera.
As you begin to wrap up (or work on!) your 2017 fiscal year planning, it's important to buckle down on what works while shift resources away from lower performing investments.
We understand that most institutions are under pressure to do more with less, while at the same time students are under pressure to not only find their best fit match but also succeed and pay for it. That is why we've revamped a number of our tools to assist institutions with finding, engaging, and converting prospects throughout the recruitment process.
This presentation will focus on high impact strategies including:
Name buy options that support any strategy and budget
Digital and mobile marketing strategies to boost conversion and yield
Branding strategies to help tell your success stories and put your best foot forward across the web
All registrants will receive a customized competitive intelligence report that showcases student demand and perspectives of their institution across the web to help inform digital marketing strategies.
Carving Your Niche: New Methods of Digital Marketing for Higher EducationGil Rogers
How we build our brand, capture student interest, and engage and convert prospects is changing. From digital "shop and compare" sites to mobile marketing platforms; how are admissions and enrollment management professionals to keep up?
In partnership with Niche.com, the Chegg Enrollment Services team has compiled recent research on how students access college information at the research and discovery phase, as well as ways they continue to shop, compare, and evaluate their choices through their final enrollment decision.
Additionally, our team will provide insights into best practices for continued brand building and student engagement in a digital age.
A minimum of 100 words each question and References Response (#1 –.docxblondellchancy
A minimum of 100 words each question and References Response (#1 – 6) KEEP RESPONSE WITH ANSWER
Make sure the Responses includes the Following: (a) an understanding of the weekly content as supported by a scholarly resource, (b) the provision of a probing question. (c) stay on topic
1. Please respond 200 words to the following question(s):
Watch Zappos TV from https://www.youtube.com/watch?v=g6WHAfWqX3s.
What is the Zappos.com segmentation strategy? What are the key benefits Zappos provide to their target market customers?
2. I used to work in the tech industry as well, and I always found it so interesting how the sellers and resellers worked. Specifically, how one reseller could buy a product from another reseller to then sell it to the customer for a lower price than a customer buying it from the other reseller directly. Thankfully, there are advantages to customers for both going to local retailers like Best Buy and for them also going to wholesalers like Microsoft or resellers like CDW and Insight. While businesses like to make long-term relationships with each of their customers, there are a lot of competitive advantages for customers to reanalyze who they should do business with. Can you think of something you would do as a business owner to make your business more attractive to create long-term relationships with your customers?
3. Bjsdhvk
4. Thanks to technology, companies can solicit customer’s opinions in non-invasive and creative ways. “Customer experience management (CEM), which is the process of managing the entire customer experience within the company. Marketers must consider employees’ interactions with customers so that the new services are consistently delivered and experienced.” (Kerin & Hartley, 2016) One of the ways that companies can gather information on their customers’ experiences with their products and employees is through surveys. Surveys allow the company to ask targeted questions to find out what part of their buying, using, or selling journey they enjoyed or struggled with. At times, companies can even ask questions on if the customers would like to see additional products or services to compliment or upgrade their current offerings. CEM is a great use of technology that allows customers’ voices to be heard and to utilize them for employee and company growth, all while bettering the customer experience. Due to Net Promoter Score (NPS), a specific survey that is regulated by how often customers would refer a company to their family and friends, employees are at many times required to provide a good customer experience to ensure the scored remain “high”. Calls into stores and call centers are often recorded to ensure that the customer experience is being valued, enhanced, and elevated. To take it even further, voice analytics is used to find specific calls within that software that have specific words or phrases in them to locate them the most. Within the call center world, there are a lot of ways that techn ...
In today's enrollment landscape you cannot ignore digital channels students use to evaluate and compare institutions. Today's digital natives were born when Google began and were in grade school when Facebook took off. They are accustomed to finding the world's information on devices that fit in their pockets.
This presentation will uncover top resources used by prospective students, and new ways to find, attract, and engage your prospects at each phase of their college search ... enabling you to:
-- Build awareness
-- Capture Interest
-- Reinforce Your Message
Avoiding the Transfer Trap: Best Practices for Transfer Student EngagementGil Rogers
Half of potential transfer students will not reach out to admissions until they are ready to apply. With their list of schools they are considering as small as 2-4, it's ever important to ensure you are "top of mind" for potential transfer students.
As we enter the spring recruitment season when transfer recruitment becomes a big priority for many schools, it's important to stay informed of top trends and resources for building your brand, capturing student interest, and engaging and converting prospects through enrollment.
This presentation will focus on top ways colleges are using new technology to go beyond the table in the student lounge and focus on high impact and measurable methods of finding and connecting with their prospects.
The Vision Project Performance Incentive Fund is designed to support innovative work that will advance the Vision Project goals for Massachusetts' national leadership in certain key educational outcome areas in higher education. How is Bunker Hill Community College spending its $200K grant to advance these goals? Presented at a meeting of the Massachusetts Board of Higher Education on January 31, 2012.
1. 1 University of Oregon Investment Group
4/24/2015
Consumer Goods
Covering Analysts: Brian Van Pelt
Investment Thesis
An expanded partnership with Ingram Content Group will allow Chegg to
focus entirely on their high growth, high margin digital business.
Chegg is the market leader in the disruptive, higher education e-learning
industry that is experiencing rapid growth.
The recent acquisitions of Internships.com and InstaEDU will give Chegg
greater revenue diversity and allow them to penetrate new markets.
Chegg, Inc.
Ticker: CHGG
Current Price: $7.97
Recommendation: Outperform
Price Target: $9.78
Key Statistics
52 Week Price Range
$4.82 - $8.85
50-Day Moving Average $8.21
Estimated Beta 0.89
Dividend Yield 0.00%
Market Capitalization 673.47 mm
3-Year Revenue CAGR 21.01%
Trading Statistics
Diluted Shares Outstanding 84.50 mm
Average Volume (3-Month) 728,671
Institutional Ownership 27.90%
Insider Ownership 50.92%
EV/EBITDA (LTM) 35.9x
Margins and Ratios
Gross Margin (LTM) 55.35%
EBITDA Margin (LTM) 5.37%
Net Margin (LTM) -21.24%
Debt to Enterprise Value 0.0x
Since-IPO Stock Chart
0
50,000,000
100,000,000
150,000,000
200,000,000
250,000,000
300,000,000
350,000,000
400,000,000
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
Nov-13 Jan-14 Mar-14 May-14 Jul-14 Sep-14 Nov-14 Jan-15 Mar-15
Volume Adjusted Close 50-Day Avg 200-Day Avg
2. UOIG 2
University of Oregon Investment Group 4/24/2015
Business Overview
Chegg, Inc. was created by three students at Iowa State University in 2001 and
later incorporated as a Delaware corporation in July 2005. In 2007, Chegg
launched their online print textbook rental service to serve as the foundation of
their growing business. Since 2010, Chegg has made a series of strategic
acquisitions to expand their digital offerings. The company splits revenues into
two reportable segments: print textbooks, and digital offerings.
Print Textbooks
In their print textbook business, Chegg purchases textbooks then rents them out
to students at a substantial discount from the list price to increase volume and
help students save money. Orders are shipped from Chegg’s warehouse to
students in a distinctive orange Chegg box that usually arrives within three
business days. At the end of the term student are able to mail back the book in
the same box for free. Chegg is then able to realize the return on their
investment by renting out the same book over multiple terms. In 2014, Chegg
saved students over $500 million through their textbook rental business.
Although the majority of their transactions are textbook rentals Chegg also
offers both new and used textbooks for sale through their website at a slight
markup from their acquisition cost. This allows Chegg effectively liquidate their
textbook library and generate a greater recovery on their textbooks compared to
bulk liquidations, while still providing students savings over the retail price of a
new book. Chegg sources both new and used books from publishers,
wholesalers, and students through Chegg buyback. Purchasing used books from
students allows Chegg to reduce the investments necessary to maintain their
textbook library while at the same time attracting students to their website.
Purchasing textbooks and maintaining an adequate textbook library is a very
capital-intensive business. Chegg plans the purchase of their textbooks based on
numerous factors such as pricing, demand forecasts for the most popular titles,
estimated timing of edition changes, expected utilization and the planned
liquidation of their existing titles. In February 2015, Chegg announced an
expanded partnership with Ingram. Beginning May 1, 2015, Ingram will be
responsible for all new investments in the Chegg’s textbook library that is
required to support their rentals. Under this new arrangement Chegg will
continue market and use their brand to generate rentals while Ingram will be
responsible for funding all new textbook inventory and fulfillment logistics. As
a result, Chegg expect to cease making additional investments in their textbook
library in 2015, and to rent and liquidate their existing inventory in 2015 and
2016.
Digital Offerings
Chegg’s digital offering segment is their fastest growing segment and the future
of their business. As a result of the Ingram partnership, Chegg expects to be
fully digital by 2017, allowing them to capture much higher margins and
produce significantly more free cash flows for investors. Chegg’s digital
offerings segment consists of a wide range of services and resources for students
to help them transition from high school to college to their careers, all while
enhancing their learning experience. Products and services for students include:
eTextbooks
Chegg offers eTextbooks and supplemental materials from approximately 120
publishers through their HTML5-web-based eTextbook reader. eTextbooks are
available as a rental-equivalent and for free for students who are awaiting the
Figure 1: Revenue by Segment - 2014
Source: Chegg 10-K
70.09%
29.91%
Print Textbooks Digital Offerings
Figure 3: Print Textbook Revenue 2011-
2019
Source: UOIG Spreads
$0
$50,000
$100,000
$150,000
$200,000
$250,000
2011A 2013A 2015E 2017E 2019E
Figure 2: How Chegg Makes Money
Source: Chegg Media Center
3. UOIG 3
University of Oregon Investment Group 4/24/2015
arrival of their print textbook rental. Chegg’s eTexbook reader can be accessed
on any PC, tablet, or smartphone, and enables quick and easy navigation,
keyword search, the ability to highlight text and take notes, as well as the ability
to share notes and highlights and essentially create chapter-by-chapter study
guides.
Chegg Study
Chegg Study service helps students master challenging subjects on his or her
own. For high demand print textbooks, primarily in the more technical subjects
such as sciences, math, engineering, business and economics, Chegg offers step-
by-step textbook solutions to the questions at the end of each chapter. For other
questions, Chegg offers a Q&A service where students can ask a question on
their website to be answered by their community of users or full-time subject
experts, or pull from an archived database of similar questions.
Tutoring
To complement Chegg Study student can access help online 24-7 from qualified
tutors in a wide range of subjects and pay as little a t $0.50 per minute. Students
have the option of subscribing to weekly or monthly packages, or using the
service as a pay-as-you-go basis.
College Admissions and Scholarship Services
This part of Chegg.com aims to connect prospective high school seniors as well
as junior and community college students with their “best fit” possibilities based
on their interest passions and personalities. Students can also use the
“Scholarship Match” tool to find the best opportunities from a total database of
more than $1.0 billion is scholarship and merit awards. In 2014, Chegg received
11.7 million inquiries from students using their college admissions and
scholarship services.
Internships
In 2014, Chegg acquired internships.com to expand their digital offerings.
Chegg’s internships marketplace connects students to over 190,000 internships
with more than 65,000 employers across the U.S. Students can upload their
resumes, search and apply for internships directly through Chegg’s website.
Chegg currently offers this service for free.
Enrollment Marketing Services
Chegg works with approximately 750 colleges and universities to provide
admission and transfer support through their enrollment and marketing services.
Chegg helps colleges attract students and shape their incoming classes by
matching students’ general interest with college profiles. Colleges can pay for
these services on a subscription or per-student basis and by using Chegg’s
marketing services can typically realize recruiting costs of less than $100 per
student, rather than spending hundreds or thousands on traditional methods of
recruitment. In 2014, Chegg delivered more than 5.0 million paid inquiries for
interested college bound students.
Brand Partnerships
Due to their substantial reach of the young student demographic, Chegg works
with brands to integrate their products and services into the Chegg platform.
Chegg’s brand advertising services include digital advertising, product samples,
white label integrations, discounts and other types of promotions. In 2014,
Chegg had advertising contracts with 68 consumer brands and thousands of
local merchants.
Figure 4: Digital Offerings Revenue
2011-2019
Source: UOIG Spreads
$0
$50,000
$100,000
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$200,000
$250,000
$300,000
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Figure 6: Pro Forma Business Model
Source: Chegg Presentation
$0
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2011A 2012A 2013A 2014A
42% CAGR
Digital Revenue Ingram Comission
Figure 5: The Student Hub
Source: Google Images
4. UOIG 4
University of Oregon Investment Group 4/24/2015
Industry
Overview
The United States education industry is a trillion dollar a year industry that for
the first time in history, is under-pressure from all sides. Advances in technology
are changing the way people learn and have enabled students to take learning
into their own hands. As a result of the strong economic recovery and growing
employment prospects, the education market is projected to continue growing at
a 7% CAGR until 2017.
One of the segments that is likely to see the most change in the upcoming years
is the $14 billion college textbook industry. Textbook publishing has long been
viewed as an impenetrable, with the top industry players enjoying years of
unfettered pricing power. With the price of new printed textbooks rising by an
average of 6% per year over the past decade, and the shift to digital and open
access content, the average spending on course materials has declined in recent
years as debt-ridden students are become more cost conscious.
Even as print textbook revenue declines, eBooks have yet to really take off.
According to Student Monitor, eTextbooks made up only 8% of all textbooks
purchased. While this may seem like bad news for Chegg, eTextbooks are still
growing slowly and many publishers believe that learning platforms that provide
students with an interactive experience while learning the content from a
traditional textbook will drive sales in the near future.
Furthermore, Chegg has begun to transition away from their textbook business
to focus more on their high-growth digital offerings. One of the fastest growing
segments within the education industry is the e-learning market. The higher
education e-learning market is projected to continue to grow at a 38% CAGR
until 2017 while the K-12 eLearning market is projected to grow at a 50%
CAGR (GSV Advisors), indicating that the education market is only at the
beginning stages of its disruption.
Tutoring is a $9.3 billion dollar market in the U.S. alone that will rapidly move
online in the next few years. Over 2 million students a year take test prep, which
has yet to be transformed online. College recruiting is a $5 billion dollar market.
Macro factors
The key external drivers of revenue in the education services industry are the
number of college and K-12 students and per capita disposable income.
Increased competition in the job market has resulted in more students pursuing a
college degree than ever before. As a result, the number of college student is
projected to increase over the next five years at an average rate of 1.1% per year
to 22.3 million (IBISWorld), which will increase the demand for many of the
services Chegg provides. Similarly, an increase in the number of kids in K-12
will boost demand for tutoring, test prep, and other college admissions services.
Competition
Chegg does not have any competitors that compete with them across the entirety
of their business. However, they do face significant competition in each aspect
of their business and that competition is expect to increase. In the print textbook
business Chegg faces competition from college bookstores and online
marketplaces such as Amazon, eBay, and Half.com. Since many students are
highly price sensitive and will purchase from multiple providers, Chegg’s print
textbook business competes primarily on price. Chegg’s eTexbook business
competes on price, selection, and the functionality of their eTextbook readers.
Figure 7: Number of College Students
2010-2020
Source: IBISWorld
-3%
-2%
-1%
0%
1%
2%
3%
4%
19.5
20.0
20.5
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2010 2012 2014 2016 2018 2020
%Change
NumberofCollegeStudents(mm)
Figure 8: Number of K-12 Students 2010-
2020
Source: IBISWorld
0.0%
0.1%
0.2%
0.3%
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2010 2012 2014 2016 2018 2020
%Change
NumberofK-12Students(mm)
Figure 9: Per Capita Disposable Income
Source: IBISWorld
0.0%
0.5%
1.0%
1.5%
2.0%
2.5%
3.0%
3.5%
$0
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$50,000
2010 2012 2014 2016 2018 2020
%Change
PerCapitaDisposableIncome
5. UOIG 5
University of Oregon Investment Group 4/24/2015
Chegg’s primary competitors in this space are Apple (iTunes), CourseSmart,
BlackBoard, and Google.
For their enrollment marketing services Chegg competes with traditional
methods of student recruitment such as radio, television, and internet
advertising, print mail marketing programs, and student data providers. Chegg
competes on the number of high-quality connections they can provide as well as
price. With respect to brands, Chegg competes with different offline and online
outlets that generate revenue from advertisers and marketers that target high
school and college students.
Strategic Positioning
Technology and Platform Integration
Chegg’s technology is designed to create a connected learning platform that
provides students with a personalized learning experience. Personalization and
customization is accomplished as a result of the Student Graph and Chegg’s
search technology. The Student Graph is the accumulation of data on the
collective activity of students in Chegg’s network. Each time a student engages
with Chegg’s platform, they provide information that Chegg is able to collect,
organize and process to algorithmically create a personalized homepage. In
addition to student data, Chegg accesses data from public and private sources to
integrate into their platform.
Sales and Marketing
Due to the high turnover of Chegg’s customer base, Chegg’s success is heavily
reliant on their ability to advertise and reach students. Chegg reaches students
through different direct marketing channels that are relevant to students. They
deploy search engine optimization techniques designed to increase their content
visibility in organic, unpaid result listings. These SEO efforts are complemented
by search engine marketing that uses keyword simulation and bid management
tools to optimize bidding, increase impressions and drive conversion.
Chegg uses display marketing to increase brand awareness by running display
ads on major online and mobile advertising networks. They utilize three types of
email marketing services designed to drive activation and retention, deepen
engagement, and increase sales. Through campus activation programs, Chegg
partners with brand to bring entertainment and other promotional events to
students. Chegg also acquires and engages student through content produced by
student bloggers around key student concerns and interests. But perhaps the
most advantageous sales and marketing tool that Chegg has is their textbook
business. Most students come to Chegg for their textbook rentals and then are
made aware of all of Chegg’s other services.
Strategic Partnerships
In the past year, Chegg has entered into three new strategic partnerships to
bolster their revenue growth and increase their reach. The most notable and
recent of these partnerships is with Ingram, which as previously stated will
allow Chegg to focus solely on their digital offerings. In the previous quarter
Chegg announced a major distribution deal with Blackboard, Inc., a leading
learning software management company. Later this year Blackboard will begin
offering Chegg Study, Chegg Tutoring, and Chegg’s career services through it’s
Blackboard learn page. Lastly, a new partnership with Fanatics, an online
retailer, will allow Chegg to sell officially licensed school-branded apparel on
their website.
Figure 11: Chegg Employee Ethnic
Diversity
Source: Chegg Media Center
33%
3%
4%3%
56%
Asian Black Hispanic Other White
Figure 12: Blackboard, Inc. Logo
Source: Google Images
Figure 10: Top Five Named Competitors
Source: Factset
Competitor Ticker Market Cap
Amazon, Inc. AMZN 181.1 B
Barnes & Noble, Inc. BKS 1.47 B
eBay, Inc. EBAY 71.27 B
Google, Inc. GOOG 372.3 B
Apple, Inc. AAPL 755.3 B
6. UOIG 6
University of Oregon Investment Group 4/24/2015
Business Growth Strategies
Organic Growth
As Chegg transitions toward becoming a digital centric business, management
plans to continue to invest in long-term organic growth initiatives, particularly
further investment in technology that improves their learning platform and the
student graph to provide a more compelling and personalized solution for
students. Chegg believes that expanded and deeper penetration of the student
demographic will drive further growth in their brand marketing and enrollment
services.
Chegg will continue to focus primarily on the United States and the rapidly
growing e-learning market. They have taken several steps, such as strategic
partnerships and new product offerings, to ensure that they will be able to
extract growth at a better rate than small rivals. At the beginning of 2014 Chegg
set forth three goals for the end of 2016: reach 50% of all U.S. college students,
reach 50% of all U.S. college-bound high school students, and generate more
than 50% of revenue from their digital business.
External Growth
In 2014, Chegg completed four acquisitions totaling $55.6 million, paid for in
cash, to expand their digital offerings and diversify their sources of revenue.
Internships.com
Research has shown that internships are step in the higher education process.
The acquisition of internships.com allows Chegg to increase their reach and
enter into the $5 billion College recruiting market. As the leading internship site
for students, Internships.com has more than 2 million registered students, 80%
of which are new to Chegg.
InstaEDU, Inc.
In June, Chegg acquired 100% of the outstanding shares and voting rights of
InstaEDU, Inc. for a total fair value of $31.1 million. Since the acquisition,
InstaEDU has been successfully integrated into the Chegg platform and
rebranded Chegg Tutors. New student sign-ups have increased by over 700%,
paying customers grew over 200%, and the number of new tutors has also grown
close to 200%.
Campus Special
Chegg acquired Campus Special to expand their offering to include coupon
specials on consumer goods and services. Campus Special is the nations leading
provider of free online ordering, mobile and printed coupon books, and other
discounts to college students.
Management and Employee Relations
Dan Rosensweig – President and CEO
Rosensweig has served as President and CEO of Chegg since going public in
2013. He earned a Bachelor of Arts in Political Science from Hobart College in
Geneva, New York. Dan brings years of high growth consumer business
experience having worked as President and CEO of Guitar Hero and Chief
Operating Officer at Yahoo. In addition, Rosensweig is a member of the
Executive in Residence program at Columbia University and is on the Board of
Directors of Adobe Systems, Inc. and Katalyst Media.
Figure 13: 2014 Acquisitions
Source: Chegg 10-K
Company Price
Bookstep LLC. 0.5
The Campus Special 14.0
InstaEDU, Inc. 31.1
Internships.com 10.0
Total 55.60$
Figure 15: Key Executive Compensation
Source: Chegg 10-K
Salary ($) Total ($)
Dan Rosensweig 603,077 8,969,812
President and CEO
Andrew Brown 389,356 3,097,362
CFO
Chuck Geiger 381,000 3,369,171
CTO
Figure 14: Chegg Tutors App
Source: Google Images
7. UOIG 7
University of Oregon Investment Group 4/24/2015
Anne Dwan – Chief Business Officer
Anne Dwan joined Chegg in 2011 with the Acquisition of Zinch and is
responsible for all of Chegg’s lines of revenue. She earned a Bachelors degree in
Marketing & International Management from Georgetown University and an
MBA from the Harvard Business School. Before joining Chegg, Dwan helped
cofound Military.com, which connects military service members and veterans to
benefits and career networking, and also worked in business development for
Paul Allen’s Interval Resource Corporation.
Andrew Brown – CFO
Andrew Brown has over 25 years of experience within the financial sector and
has serverd as CFO of three public companies, the most recent being Palm, Inc.
He earned his Bachelor of Science in accounting from Eastern Illinois
University, where he also serves on the Business School advisory board. Andy
has the proven ability to help build organizations in high growth environments
and significant experience in the consumer technology space.
Management Guidance
Management provides quarterly and yearly guidance estimates for sales, gross
margin, and segment revenue. Since their IPO, management has been very
accurate with their guidance estimates, having never missed their low end
estimates. For 2015, management projects total sales in between $288 million
and $312 million.
Portfolio Strategy
Chegg is not currently held in any of the group’s portfolios. The Svigals’
portfolio is currently in line in consumer goods and heavily underweight small
cap. Given the blended investment strategy of Svigal’s portfolio and the dire
need for more small-caps, Chegg is an ideal fit for the portfolio.
Recent News
“Chegg to Announce First Quarter Financial Results”
April 20, 2015
Chegg announced that it is scheduled to release earnings for the first quarter of
2015 on Wednesday, May 6th
, 2015, after the market closes. Chegg will also
hold a conference call at 2:15 PT on the same day to discuss the first quarter
financial results.
“Chegg and Ingram Content Group Sign Agreement”
April 6, 2015
Chegg announced that they have signed the agreement with Ingram that sets
forth the principal terms announced in February. Beginning May 1, 2015,
Ingram will be responsible for purchasing all new textbook inventories for the
Chegg catalog, while Chegg will continue to market its catalog, and manage the
front-end student relationships.
Catalysts
Upside
Figure 18: Svigals’ Allocation vs.
Benchmark
Source: UOIG Spreads
45.08%
19.27%
29.88%
19.56%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Small-cap Consumer Goods
Benchmark
Portfolio
Figure 17: 2015 Outlook
Source: Chegg Earnings Call
Q1, 2015 FISCAL 2015
Revenue $76mto $80m $288mto $312m
Digital Revenue $29mto $31m $133mto $143m
Gross Margin 25% to 26% 33% to 35%
Figure 16: 2014 Sales Guidance vs.
Actual
Source: Factset
74.4
64.5
81.5
84.4
$55
$60
$65
$70
$75
$80
$85
$90
Q1 Q2 Q3 Q4
Low High Actual
8. UOIG 8
University of Oregon Investment Group 4/24/2015
The distribution deal with Blackboard Inc. will substantially increase
Chegg’s potential reach to students and make it easier for admissions
offices to see Chegg as a partner.
Large potential global market for online tutoring services.
Zero debt on the balance sheet and plenty of cash will provide
flexibility for pursuing new investments.
Downside
New legislative proposals about the collection and use of student data
could adversely affect Chegg’s business.
High turnover rate off Chegg’s customer base, primarily due to
graduation, requires continuous investment in marketing to the student
population.
Chegg’s core value of putting student first may conflict with the short-
term interests of their business
Qualitative Comparable Analysis
Due to Chegg’s high growth profile and unique product offerings, two sets of
comparable companies were used to derive a relative valuation. Qualitative
comparable companies were selected by focusing on companies with similar
product offerings, diversity of products, brand equity, and risk exposure.
However, since Chegg does not compete with any companies across the entirety
of its business, even finding good qualitative comparable companies was
difficult. Thus, the qualitative comparable analysis was only given a weighting
of 5%.
InterActiveCorp (IACI) – 30%
“IAC/InterActiveCorp operates as a media and Internet company in the United
States and internationally. It operates through four segments: The Match Group,
Search & Applications, Media, and eCommerce.” – Yahoo! Finance
InterActiveCorp received the highest weighting because it had the most
comparable product offerings to Chegg. InterActiveCorp has a diverse portfolio
of digital offerings such as college test prep and admissions services, online
tutoring, and various websites such as Ask.com, Dictionary.com, and
Investopedia.
John Wiley & Sons, Inc. (JW-A) – 25%
“John Wiley & Sons, Inc. provides knowledge and knowledge-enabled services
in the areas of research, professional practice, and education worldwide. It
operates in three segments: Research, Professional Development, and
Education.” - Yahoo! Finance
John Wiley & Sons was chosen as a comparable company because of the wide
range of educational products and services they provide. While they provide
similar products and services as Chegg, and serve similar end markets, John
Wiley & Sons received a slightly lower weighting than InterActiveCorp because
they are primarily a publishing company, and therefore do not have the same
focus on their digital offerings as Chegg does.
GP Strategies Corp. (GPX) – 25%
Figure 20: InterActiveCorp Logo
Source: Google Images
Figure 21: John Wiley & Sons Logo
Source: Google Images
Figure 22: GP Strategies Corp Logo
Source: Google Images
Multiple Implied Price Weight
EV/Revenue 6.28 100.00%
EV/Gross Profit 8.30 0.00%
EV/EBIT (22.54) 0.00%
EV/EBITDA 3.95 0.00%
EV/(EBITDA-Capex) 2.28 0.00%
Market Cap/Net Income = P/E (82.25) 0.00%
Price Target $6.28
Current Price 7.97
Overvalued (21.22%)
Figure 19: Qualitative Comps
Source: UOIG Spreads
9. UOIG 9
University of Oregon Investment Group 4/24/2015
“GP Strategies Corporation provides customized training solutions focused on
performance improvement initiatives in the United States and internationally. Its
Learning Solutions segment delivers training, curriculum design and
development, e-learning, system hosting, and training business process
outsourcing and consulting services to electronics and semiconductors,
healthcare, software, financial, and other industries, as well as to government
agencies.” - Yahoo! Finance
Although they target a different demographic than Chegg, GP Strategies was
chosen as a comparable company because of their diverse portfolio of
educational services. In addition, GP Strategies also has a similar composition of
digital products and service as Chegg.
Amazon, Inc. (AMZN) – 25%
“Amazon.com, Inc. operates as an online retailer in North America and
internationally. It operates in two segments, North America and International.
The company serves consumers through retail Websites, such as amazon.com
and amazon.ca, which primarily include merchandise and content purchased for
resale from vendors and those offered by third-party sellers.” - Yahoo! Finance
Amazon was chosen as a comparable company because it is currently Chegg’s
biggest competitor. However, Amazon received the second lowest weighting
because textbook rentals and sales make up only a fraction of their total revenue.
K-12, Inc. (LRN) – 0%
“K12 Inc., a technology-based education company, offers proprietary
curriculum, software systems, and educational services to facilitate
individualized learning for students primarily in kindergarten through 12th
grade. It manages virtual and blended public schools. The company also offers
curriculum and technology solutions; full-time virtual and blended programs,
semester courses, and supplemental solutions; teacher training, teaching, and
other support services to public schools, school districts, private schools, charter
schools, and early childhood learning centers.” - Yahoo! Finance
Although K-12, Inc. provides many of the same types of services to children in
primary and secondary education as Chegg does for college students, the
disparity between Chegg and K-12’s growth profile and trading multiples was
too substantial to assign them a weighting.
Quantitative Comparable Analysis
Quantitative comparable companies were selected by screening for high growth
companies that were similar to Chegg in size, capital structure, and in the same
stage of the business life cycle. Comparable companies had to be located in the
United States, have a market capitalization between $450 million - $850 million,
2014 revenue growth between 15% - 30%, no long-term debt, and year over
year gross margin improvement. Additional parameter such as 2015 & 2016
revenue growth were also used but with more flexibility. Since all the
companies were based solely on the same quantitative metrics, an equal
weighting of 20% was assigned to each company.
Lending Tree, Inc. (TREE) – 20%
“LendingTree, Inc., through its subsidiaries, operates an online loan marketplace
for consumers seeking an array of loan types and other credit-based offerings in
Figure 24: K-12, Inc. Logo
Source: Google Images
Figure 23: Amazon Inc. Logo
Source: Google Images
Figure 26: Lending Tree Corp Logo
Source: Google Images
Figure 25: Quantitative Comps
Source: UOIG Spreads
Multiple Implied Price Weight
EV/Revenue 9.70 100.00%
EV/Gross Profit 7.91 0.00%
EV/EBIT 14.89 0.00%
EV/EBITDA 3.57 0.00%
EV/(EBITDA-Capex) 1.70 0.00%
Market Cap/Net Income = P/E 7.96 0.00%
Price Target $9.70
Current Price 7.97
Undervalued 21.70%
10. UOIG 10
University of Oregon Investment Group 4/24/2015
the United States. The company operates in four segments: Lending, Auto,
Education, and Home Services.” - Yahoo! Finance
FormFactor, Inc. (FORM) – 20%
“FormFactor, Inc. designs, develops, manufactures, sells, and supports
semiconductor probe card products and solutions worldwide. The company’s
probe cards are used to perform wafer test, which is the testing of the
semiconductor die or chips on the semiconductor wafer.” - Yahoo! Finance
Callidus Software, Inc. (CALD) – 20%
“Callidus Software Inc. provides enterprise software and related services to
telecommunications, insurance, banking, and technology markets worldwide. It
offers Marketing Automation to generate sales leads by capturing intelligence
about buyers' behaviors and engaging them across multiple channels; Territory
and Quota to evaluate territory, quota distribution plans, and strategies for
meeting corporate sales goals; Enablement that provides sales content at each
step of the sales cycle; Litmos Learning Management System for training;
Litmos Content to create courses that can be published to desktop browsers and
mobile devices; and Sales Performance Manager to set targeted coaching plans
to the individual sales professional.” - Yahoo! Finance
LivePerson, Inc. (LPSN) – 20%
“LivePerson, Inc. provides online engagement solutions that facilitate real-time
assistance and expert advice in the United States, Canada, Latin America, South
America, Europe, the Middle East, Africa, and the Asia-Pacific. It operates in
two segments, Business and Consumer.” - Yahoo! Finance
Mobileron, Inc (MOBL) – 20%
“MobileIron, Inc. provides a purpose-built mobile IT platform that enables
enterprises to secure and manage mobile applications, content, and devices
while providing their employees with device choice, privacy, and a native user
experience. The company’s MobileIron platform offers mobile device
management capabilities that enable IT to securely manage mobile devices
across mobile operating systems and provide secure corporate email, automatic
device configuration, and certificate-based security; and mobile application
management functionality, which helps IT manage the entire apps lifecycle,
from making apps available in the enterprise app storefront, securing
applications on the device, enforcing user authentication, isolating them from
personal apps, and retiring them as necessary.” - Yahoo! Finance
Discounted Cash Flow Analysis
Revenue Model
Revenue was broken down into Chegg’s two main business segments and then
projected forward based off management guidance. The transition of Chegg into
a fully digital company is not expected to begin until the second quarter so its
effects were not reflected in their first quarter guidance. During the transition
period management anticipates total revenue to remain relatively flat in 2015,
decline in 2016, and then reaccelerate in 2017. Print revenue during that period
is expected to decline moderately in 2015, rapidly in 2016, and be zero in 2017.
Thus, print revenue for 2015 and 2016 was projected by solving for a negative
growth rate that linearly decreases revenue to arrive at fiscal year totals that
match management’s expectations of total revenue and print textbooks as a
percentage of revenue.
Figure 27: Form Factor Inc. Logo
Source: Google Images
Figure 28: Callidus Software, Inc. Logo
Source: Google Images
Figure 30: Mobilron, Inc. Logo
Source: Google Images
Figure 29: LivePerson, Inc. Logo
Source: Google Images
11. UOIG 11
University of Oregon Investment Group 4/24/2015
Digital revenue for 2015 and 2016 was also projected by solving for yearly
growth rates that bring segment revenue, total revenue, and digital offerings as a
percentage of revenue in line with management’s expectations. In 2017, digital
revenue (now total revenue) is projected to grow 40% as Chegg benefits from
the Ingram commission, before dropping to 28% growth in 2018 and 25% in the
terminal year.
Cost of Revenues
Cost of revenues was also projected using management guidance. However, in
their guidance management does not use normalized COGS, so non normalized
COGS was projected out using guidance and then D&A was subtracted from
those numbers. For 2015, management expects gross margin to be between 33%
and 35%. This is expected to increase significantly in 2016 because the gross
margin from the Ingram commission is expected to be in the 50%-60% range
compared to the low-to-mid teens currently experience with print revenue. Thus,
gross margin is projected to increase to 60% by 2017, and be 63% going into
perpetuity.
Operating Expenses
General and Administrative Expense
G&A expense increased significantly in 2013 and 2014 due to higher costs
related to Chegg’s IPO and acquisitions. During the transition period G&A is
projected to remain constant as a percentage of revenue while Chegg is in
transition and then recede back near pre IPO levels going into perpetuity.
Sales and Marketing
Brand and reach are critical to success in the e-learning market. Therefore, as
Chegg continues to expand their digital offerings, sales and marketing expense
is projected to increase linearly as a percentage of revenue
Technology and Development
Technology and development expenses have decreased as a percentage of
revenue over the past four years as Chegg has been able to better leverage their
size and scale. This trend is projected to continue going forward but at a slower
rate.
Depreciation and Amortization
Depreciation and amortization was broken out into three sub categories and
projected forward as a percentage of net PP&E. Chegg will stop making
investments in their textbook library beginning May 1st
, 2015. Over the next two
years they will begin to liquidate their textbook library. Management has said
that the value of their textbook inventory will be reduced by approximately 50%
by the end of 2015 and is expected to be less than $10 million by the end of
2016. Therefore, textbook depreciation expenses are meant to reflect these
changes.
Beta
Chegg’s beta was calculated by regressing the 1-year daily, and Since-IPO daily
excess returns against the S&P 500. However, given the high standard errors of
these betas, they were each only given a weighting of 5% and Hamada betas
were calculated using both sets of comps.
Tax Rate
Chegg currently has a net operating loss carryforwards of $36.85 million. This is
expected to reduce Chegg’s provision for income taxes in 2016 and 2017 when
Figure 32: Total Revenue and Gross
Margin 2011-2019
Source: UOIG Spreads
0%
10%
20%
30%
40%
50%
60%
70%
-
50,000
100,000
150,000
200,000
250,000
300,000
350,000
400,000
450,000
500,000
2011A 2013A 2015E 2017E 2019E
Digital Revenue
Print Revenue
Gross Margin
Figure 33: Operating Expenses 2011-
2019
Source: UOIG Spreads
$0
$50,000
$100,000
$150,000
$200,000
$250,000
2011A 2013A 2015E 2017E 2019E
General and Administrative
Sales and Marketing
Technology and Development
Figure 31: Projected Transition Period
Revenue 2014-2017
Source: UOIG Spreads
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
$350,000
2014 2015 2016 2017
Print
Total
Digital
12. UOIG 12
University of Oregon Investment Group 4/24/2015
EBIT becomes positive at which time they will be taxed at an effective tax rate
of 35%.
Recommendation
At a current price of $7.97, both the discounted cash flows analysis and
quantitative comparable analysis indicate that Chegg is undervalued. Chegg is
the market leader in a rapidly growing industry that will be able to capture
significantly higher margins as a result of their expanded Ingram partnership.
Thus, I recommend a buy for the Svigals’ portfolio.
Figure 34: Beta Calculation
Source: UOIG Spreads
Beta SE Weighting
1-Year Daily 0.89 0.30 5.00%
Since IPO Daily 0.82 0.26 5.00%
Since IPO Weekly 1.05 0.55 0.00%
Hamada - Quantitative Comps 1.04 NA 35.00%
Hamada - Qualitative Comps 0.80 NA 55.00%
Chegg, Inc. Beta 0.89
Final Price Target
Valuation Method Implied Price Weighting
Discounted Cash Flows 10.20 50%
Quantitative Comps 9.70 45%
Qualitative Comps 6.28 5%
Final Implied Price $9.78
Current Price 7.97
Undervalued 22.72%