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• Chapter 8 – WHO: Identifying
Markets
• Chapter 9 – HOW: Creating Brand
Equity
• Chapter 10 – WHAT: Crafting the
Brand Positioning
Outline
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WHO to Connect:
Identifying Market
Segments and Targets
Chapter 8…
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Why Segment the Market:
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• Market Segmentation:
– Process of dividing the market into subgroups of
similar customers
• Market segments
– Large, identifiable groups within a market
– Group of customers who share a similar set of
needs and wants
• Target Market
– Subgroup of people that presents the greatest
Opportunity for targeting
Definition of Terms
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Bases for Segmenting Consumer
Markets
• Consumer
Characteristics
• Consumer Responses
• Geographic
• Demographic
• Psychographic
• Behavioral Response
– Benefits
– Usage
– Brands
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Consumer Characteristics
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Consumer Responses
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Selecting market segment
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“One Offer, Whole Market”
Undifferentiated Markets
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“Different Products, Different Segments”
Differentiated
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What to connect with:
Creating Brand Equity
CO & ESTEBAN
2017, ASMPH
Chapter 9
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Outline
1. Brand: Definition
2. Brand: Roles
3. Brand Equity
4. Brand Asset Valuator
5. Brand Resonance Model
6. Brand Elements
7. Brand Elements Choice Criteria: Brand Building
8. Brand Elements Choice Criteria: Defending
9. Leveraging Secondary Information
10.Brand Reinforements
11.Brand Extensions
12.Brand Portfolios
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Concept 1
What is a brand?
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Concept 2
The Role of Brands
1. Identifies the maker
2. Legal protection
3. Quality control
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Concept 3
Brand Equity
ADDED
VALUE
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Concept 4
Branding
ADDED VALUE
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Concept 4
Scope of Branding
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Concept 5
Brand Asset Valuator
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Concept 5
Brand Asset Valuator
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Concept 6
Brand Resonance Model
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Concept 6
Brand Resonance Model
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Concept 7
Brand Elements
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MEMORABLE
MEANINGFUL
LIKABLE
Concept 8
Brand Elements Choice
Criteria: Brand Building
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Concept 9
Brand Elements Choice
Criteria: Defensive
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Concept 10
Brand Contact
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Concept 11
Leveraging Secondary
Information
Linking
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Concept 12
Brand Reinforcement
A brand needs to be carefully managed
so its VALUE DOES NOT DEPRECIATE.
Conveying the brand’s meaning in terms of
(1) products it represents, what core
benefits it supplies, and what needs it
satisfies (2) how the brand makes
products superior should exist in
consumers’ minds.
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Concept 13
Brand Extensions
NEW PRODUCTS under their
STRONGEST BRAND NAMES.
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Concept 14
Brand Portfolios
Flankers
Low-end
Entry-level
High-end
Prestige
Cash Cows
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Concept 15
Brand Portfolios
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HOW TO CONNECT?
CRAFTING THE BRAND POSITIONING
Lim, Josephine Alexandra
Oracion, Vince Adrian
Chapter 10
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Outline:
“No company can win if its
products & services resemble
every other”
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Outline:
• Positioning
• Industry
• Points of Differences & Parity
• Brand Mantra
• Competitive Advantage
• Emotional & Cultural Branding
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“No company can win if its products
and services resemble every other”
Brand
Mantra
Points of
Parity
Points of
Difference
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Positioning
Points of
Diff
Points of
Parity
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Brand
Mantra
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Emotional
And
Cultural
Branding
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Industry
Compet.
Frame of
Reference
Multiple
Frames of
Reference
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Means of
Diff.
Competitive
Advantage
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• Be different – that special something!
• Credo
• The playing field
• What else are we known for
• What makes us similar & unique
• Standing out – what and how?
• Create a buzz! Tap feelings and society!
SUMMARY
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HOW TO CONNECT?
CRAFTING THE BRAND POSITIONING
Lim, Josephine Alexandra
Oracion, Vince Adrian
Chapter 10

Chapter 8-10 (Kotler Marketing Management)

Editor's Notes

  • #5 We understand the consumers more Limited Resources You can’t please everyone
  • #6 Companies cannot connect with all customers in large, broad, or diverse Identify which market segments it can serve effectively
  • #8 Age Life Stage Gender Income Generation Race and Culture Psychographic Personalities: self-confidence, energy, intellectualism, self-seeking, impulsiveness Motivations: Ideals, achievement, Self-expression
  • #9 Behavioural Decision Roles User and Usage Attitude
  • #15 Is a NAME, TERM, SIGN, SYMBOL, DESIGN, or some combination of these elements, INTENDED TO IDENTIFY THE GOODS AND SERVICES of one seller to DIFFERENTIATE them from those of competitors
  • #16 IDENTIFY THE SOURCE OR MAKER OF A PRODUCT and allow customers to ASSIGN RESPONSIBILITY OF ITS PERFORMANCE to a manufacturer or distributor Offers LEGAL PROTECTION for UNIQUE FEATURES OR ASPECTS of the product A credible brand signals a LEVEL OF QUALITY so that satisfied clients CAN EASILY BUY the product again
  • #17 added value endowed on products and services, which may be reflected in the way consumers, think, feel, and act with respect to the brand.
  • #18 added value endowed on products and services, which may be reflected in the way consumers, think, feel, and act with respect to the brand.
  • #25 MEMORABLE – do consumers recall and recognize brand element? MEANINGFUL – is the brand element credible? LIKABLE – how aesthetically appealing is the brand element?
  • #26 TRANSFERABLE – can the brand element introduce new products in the same or different categories? ADAPTABLE PROTECTABLE –Names that are synonymous with product categories should retain their trademark rights and not become generic
  • #28 Create brand memory by linking the brand to other information in memory that conveys meaning to consumers
  • #30 Introducing a host of NEW PRODUCTS under their STRONGEST BRAND NAMES.
  • #37 BRAND MANTRA: articulation of the heart and soul of the brand and is closely related to other branding concepts like “brand essence” and “core brand promise
  • #39 Def’n: articulation of the heart and soul of the brand and is closely related to other branding concepts like “brand essence” and “core brand promise.
  • #42 Employee differentiation GE, Pfizer, Cisco: better trained employees Channel differentiation Dayton (pet food): besides supermarket, sell also through vegetarians, breeders, and pet stores Image differentiation Marlboro: macho cowboy Service differentiation Jollibee: fast and cheap