The document discusses the characteristics of online communication such as texting, emailing, and posting on social media. Some key points made are: - Online communication lacks nonverbal cues like tone of voice that help convey feelings and can lead to misunderstandings. - It allows people to communicate briefly and conveniently but messages may lack depth or context compared to in-person discussions where people can talk about various topics. - While asynchronous, online communication can be shared widely and lasts permanently.

1. 2 3
4
5
6
Page 32

2. Page 32

3. 2
3
4
Page 33

4. Page 33
complain
polite

5. Page 33
rude
angry
useful
reply

6. Page 34
What Are the Characteristics of Online Communication?
Texting, sending emails, and posting thoughts and photos to
social networks.

7. Page 34

8. Page 34

9. Page 35

10. Page 35

11. Page 35

12. Page 36

13. Page 36

14. Page 36

15. Page 37
Can’t do social activities
misunderstand people’s feelings
is brief and to the point, it communicates
shorts messages.
see emotions
understand peoples feelings
talk about different topics & develop new ideas
do social activities when you talk
sending emails, and posting thoughts and photos to social networks.
In some formal communication, such as email to your professor or employer.
Because we can’t hear his/her voice.

16. Page 37
To like sb / sth more than sb / sth else, so that you would choose it if you could.
/prɪˈfɜ:r/
verb
The second syllable

17. Page 38

18. Page 38
People’s voices help you understand their feelings.
You talk about different topics and develop new ideas.
You build social relationships because you can do social activities
while you talk.
In-person communication.
In-person communication.

19. Page 38

20. Page 39

21. Page 39

22. Page 40
no one likes to receive 10 emails about the same thing.
people don’t always read long emails.
,for example, send an email
that says, “I received your message. I can’t reply today. But I will send a reply
before Friday”
the email can last forever, and it can be shared.

23. Page 40

24. Page 40
Page 41
One benefit of online communication is that it isn’t immediate.
Email is a very convenient way to communicate.
Email is a useful way to communicate because you can get answers quickly.
In fact, I believe it’s one of the best ways to communicate.
Positive.
The write likes email.

25. Page 41

26. Page 41

27. Page 42

28. Page 42
useful
immediate
complain
emotions
angry

29. Page 42
polite
post
reply
rude
social

30. Page 42
4, 6, 7, 10 1, 2, 3, 5, 8
9

31. Page 43
He replied to his classmate late.
Her email is very short and lacks details. It leads to misunderstanding.
She sent and emoticon, which is very informal.
His email is too long.

32. Page 43
He was very angry when he sent the email.
The first email was incomplete.
She feels upset.